← Part 1 test: communication skills lesson New set →

Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 110 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  2. 2.📞 Polite or rude on the phone: not saying who you are? (a) a rude phone habit (b) a polite phone habit
  3. 3.🎩 Which is the formal way to say “Hey”? (a) “Good morning” (b) “Yo” (c) “Sup” (d) “Hiya”
  4. 4.Which of these is a rude phone habit? (a) chatting to others (b) calling at a fair time (c) saying thank you (d) greeting first
  5. 5.🔍 Which is the odd one out? (a) a small, warm smile (b) a firm, short handshake (c) relaxed open hands (d) sitting up straight
  6. 6.❓ Is this a clear or a vague question? “Anything I should know, maybe?” (a) a vague question (b) a clear question
  7. 7.🔍 Which is the odd one out? (a) hanging up suddenly (b) calling at a fair time (c) greeting first (d) saying thank you
  8. 8.🪑 Your words say “I am excited”, but you are slouching. What will people believe more? (a) neither of them (b) only your words (c) your body language (d) the furniture
  9. 9.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) informal (b) formal
  10. 10.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  11. 11.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  12. 12.❓ Is this an open or a closed question? “Is the canteen open today?” (a) a closed question (b) an open question
  13. 13.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) an informal line (b) a formal line
  14. 14.🎩 Which is the formal way to say “gonna”? (a) gotta (b) going to (c) wanna (d) kinda
  15. 15.True or false: “Could you kindly share the details?” is an informal line. (a) True (b) False
  16. 16.True or false: “Is it, like, okay or not?” is a vague question. (a) False (b) True
  17. 17.Which of these is a poor email habit? (a) naming the attachment (b) text-message spelling (c) signing with your name (d) short paragraphs
  18. 18.🎯 Before asking a question in class, what helps most? (a) ask during a test (b) speak very fast (c) know what you need (d) ask five at once
  19. 19.Which of these usually shows confidence? (a) touching your face a lot (b) a firm, short handshake (c) checking the clock (d) a shaky, quiet voice
  20. 20.🧍 What does this signal usually show: checking the clock? (a) shows interest (b) shows nervousness (c) shows boredom (d) shows confidence
  21. 21.📞 In a polite phone call, which comes first: note the answer or ask your question? (a) note the answer (b) ask your question
  22. 22.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a vague question (b) a clear question
  23. 23.🧍 What does this signal usually show: a small, warm smile? (a) shows confidence (b) shows nervousness (c) shows interest (d) shows boredom
  24. 24.🗨️ Helpful or unhelpful when giving feedback: shouting it in public? (a) an unhelpful habit (b) a helpful habit
  25. 25.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  26. 26.True or false: “Should the essay be in English or Hindi?” is a clear question. (a) False (b) True
  27. 27.🔍 Which is the odd one out? (a) shouting into the phone (b) speaking clearly (c) not saying who you are (d) hanging up suddenly
  28. 28.👂 What does this reply show? “Anyway, let me tell you about my weekend.” (a) shows you drifted off (b) shows you listened
  29. 29.🗨️ Is this a good or a poor way to take feedback? “That makes sense. I did rush the ending.” (a) a poor response (b) a good response
  30. 30.True or false: writing to a bakery owner for a summer job needs a formal tone. (a) True (b) False
  31. 31.🙋 Which is the most polite way to begin a question to a teacher? (a) “Tell me now…” (b) “Hey, you!” (c) “Oi, listen…” (d) “Excuse me, ma’am, …”
  32. 32.True or false: “Are you in Class 11?” is a closed question. (a) True (b) False
  33. 33.☎️ You get a wrong-number call. What is polite? (a) shout at them (b) pretend to be them (c) tell them politely (d) hang up silently
  34. 34.📞 You call a school office to ask about admission. What do you say first? (a) “Tell me the fees.” (b) a greeting and your name (c) “Hello? Hello?” (d) “Who is this?”
  35. 35.True or false: “Where should I hand in the signed consent slip?” is a vague question. (a) True (b) False
  36. 36.Which of these is an unhelpful feedback habit? (a) starting with a positive (b) shouting it in public (c) being specific (d) talking about the work
  37. 37.Which of these is a helpful feedback habit? (a) vague praise only (b) shouting it in public (c) only listing mistakes (d) giving one clear tip
  38. 38.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a vague question (b) a clear question
  39. 39.True or false: “I look forward to hearing from you.” is an informal line. (a) True (b) False
  40. 40.💬 Is this a formal or an informal line? “LOL, that was so funny.” (a) a formal line (b) an informal line

Answer key

  1. a poor email habit
  2. a rude phone habit
  3. “Good morning”
  4. chatting to others
  5. a small, warm smile
  6. a vague question
  7. hanging up suddenly
  8. your body language
  9. formal
  10. why you are writing
  11. the greeting
  12. a closed question
  13. an informal line
  14. going to
  15. False
  16. True
  17. text-message spelling
  18. know what you need
  19. a firm, short handshake
  20. shows boredom
  21. ask your question
  22. a vague question
  23. shows interest
  24. an unhelpful habit
  25. a good email habit
  26. True
  27. speaking clearly
  28. shows you drifted off
  29. a good response
  30. True
  31. “Excuse me, ma’am, …”
  32. True
  33. tell them politely
  34. a greeting and your name
  35. False
  36. shouting it in public
  37. giving one clear tip
  38. a clear question
  39. False
  40. an informal line

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