Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 2.📞 Polite or rude on the phone: not saying who you are? (a) a rude phone habit (b) a polite phone habit
- 3.🎩 Which is the formal way to say “Hey”? (a) “Good morning” (b) “Yo” (c) “Sup” (d) “Hiya”
- 4.Which of these is a rude phone habit? (a) chatting to others (b) calling at a fair time (c) saying thank you (d) greeting first
- 5.🔍 Which is the odd one out? (a) a small, warm smile (b) a firm, short handshake (c) relaxed open hands (d) sitting up straight
- 6.❓ Is this a clear or a vague question? “Anything I should know, maybe?” (a) a vague question (b) a clear question
- 7.🔍 Which is the odd one out? (a) hanging up suddenly (b) calling at a fair time (c) greeting first (d) saying thank you
- 8.🪑 Your words say “I am excited”, but you are slouching. What will people believe more? (a) neither of them (b) only your words (c) your body language (d) the furniture
- 9.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) informal (b) formal
- 10.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 11.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 12.❓ Is this an open or a closed question? “Is the canteen open today?” (a) a closed question (b) an open question
- 13.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) an informal line (b) a formal line
- 14.🎩 Which is the formal way to say “gonna”? (a) gotta (b) going to (c) wanna (d) kinda
- 15.True or false: “Could you kindly share the details?” is an informal line. (a) True (b) False
- 16.True or false: “Is it, like, okay or not?” is a vague question. (a) False (b) True
- 17.Which of these is a poor email habit? (a) naming the attachment (b) text-message spelling (c) signing with your name (d) short paragraphs
- 18.🎯 Before asking a question in class, what helps most? (a) ask during a test (b) speak very fast (c) know what you need (d) ask five at once
- 19.Which of these usually shows confidence? (a) touching your face a lot (b) a firm, short handshake (c) checking the clock (d) a shaky, quiet voice
- 20.🧍 What does this signal usually show: checking the clock? (a) shows interest (b) shows nervousness (c) shows boredom (d) shows confidence
- 21.📞 In a polite phone call, which comes first: note the answer or ask your question? (a) note the answer (b) ask your question
- 22.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a vague question (b) a clear question
- 23.🧍 What does this signal usually show: a small, warm smile? (a) shows confidence (b) shows nervousness (c) shows interest (d) shows boredom
- 24.🗨️ Helpful or unhelpful when giving feedback: shouting it in public? (a) an unhelpful habit (b) a helpful habit
- 25.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 26.True or false: “Should the essay be in English or Hindi?” is a clear question. (a) False (b) True
- 27.🔍 Which is the odd one out? (a) shouting into the phone (b) speaking clearly (c) not saying who you are (d) hanging up suddenly
- 28.👂 What does this reply show? “Anyway, let me tell you about my weekend.” (a) shows you drifted off (b) shows you listened
- 29.🗨️ Is this a good or a poor way to take feedback? “That makes sense. I did rush the ending.” (a) a poor response (b) a good response
- 30.True or false: writing to a bakery owner for a summer job needs a formal tone. (a) True (b) False
- 31.🙋 Which is the most polite way to begin a question to a teacher? (a) “Tell me now…” (b) “Hey, you!” (c) “Oi, listen…” (d) “Excuse me, ma’am, …”
- 32.True or false: “Are you in Class 11?” is a closed question. (a) True (b) False
- 33.☎️ You get a wrong-number call. What is polite? (a) shout at them (b) pretend to be them (c) tell them politely (d) hang up silently
- 34.📞 You call a school office to ask about admission. What do you say first? (a) “Tell me the fees.” (b) a greeting and your name (c) “Hello? Hello?” (d) “Who is this?”
- 35.True or false: “Where should I hand in the signed consent slip?” is a vague question. (a) True (b) False
- 36.Which of these is an unhelpful feedback habit? (a) starting with a positive (b) shouting it in public (c) being specific (d) talking about the work
- 37.Which of these is a helpful feedback habit? (a) vague praise only (b) shouting it in public (c) only listing mistakes (d) giving one clear tip
- 38.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a vague question (b) a clear question
- 39.True or false: “I look forward to hearing from you.” is an informal line. (a) True (b) False
- 40.💬 Is this a formal or an informal line? “LOL, that was so funny.” (a) a formal line (b) an informal line
Answer key
- a poor email habit
- a rude phone habit
- “Good morning”
- chatting to others
- a small, warm smile
- a vague question
- hanging up suddenly
- your body language
- formal
- why you are writing
- the greeting
- a closed question
- an informal line
- going to
- False
- True
- text-message spelling
- know what you need
- a firm, short handshake
- shows boredom
- ask your question
- a vague question
- shows interest
- an unhelpful habit
- a good email habit
- True
- speaking clearly
- shows you drifted off
- a good response
- True
- “Excuse me, ma’am, …”
- True
- tell them politely
- a greeting and your name
- False
- shouting it in public
- giving one clear tip
- a clear question
- False
- an informal line
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students