Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 111 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.Which of these is a polite phone habit? (a) greeting first (b) eating while talking (c) hanging up suddenly (d) chatting to others
2. 2.Which of these is a polite phone habit? (a) calling at a fair time (b) chatting to others (c) hanging up suddenly (d) a noisy background
3. 3.👂 What does this reply show? “Sorry, what? I was looking at something.” (a) shows you drifted off (b) shows you listened
4. 4.🔍 Which is the odd one out? (a) speaking privately (b) talking about the work (c) mocking the person (d) starting with a positive
5. 5.Which of these usually shows boredom? (a) slumping in the chair (b) a shaky, quiet voice (c) touching your face a lot (d) nodding at key points
6. 6.True or false: “mumbling your name” is a polite phone habit. (a) True (b) False
7. 7.True or false: “only waiting to talk” is a sign of poor listening. (a) True (b) False
8. 8.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
9. 9.🎩 Formal or informal tone for talking to your new supervisor on day one? (a) formal (b) informal
10. 10.True or false: “Have you finished the book?” is an open question. (a) False (b) True
11. 11.Which of these is a sign of poor listening? (a) asking a follow-up (b) staring out the window (c) waiting for a pause (d) leaning in slightly
12. 12.📞 Polite or rude on the phone: stating why you called? (a) a polite phone habit (b) a rude phone habit
13. 13.True or false: “So the form is due on Friday — did I get that right?” shows that you drifted off. (a) False (b) True
14. 14.Which of these usually shows boredom? (a) nodding at key points (b) checking the clock (c) a small, warm smile (d) biting your nails
15. 15.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a clear question (b) a vague question
16. 16.True or false: emailing the principal for leave needs a formal tone. (a) False (b) True
17. 17.👂 What does this reply show? “Wait, who are we talking about again?” (a) shows you listened (b) shows you drifted off
18. 18.📞 Polite or rude on the phone: a noisy background? (a) a polite phone habit (b) a rude phone habit
19. 19.True or false: “Sorry, what? I was looking at something.” shows that you listened. (a) True (b) False
20. 20.True or false: “Hmm, okay, whatever you said.” shows that you drifted off. (a) True (b) False
21. 21.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message
22. 22.🧍 What does this signal usually show: nodding at key points? (a) shows confidence (b) shows boredom (c) shows nervousness (d) shows interest
23. 23.🔍 Which is the odd one out? (a) biting your nails (b) shaking your leg (c) touching your face a lot (d) sitting up straight
24. 24.❓ Is this an open or a closed question? “Why did you choose this subject?” (a) an open question (b) a closed question
25. 25.True or false: “Wait, who are we talking about again?” shows that you listened. (a) True (b) False
26. 26.Which of these is a polite phone habit? (a) mumbling your name (b) eating while talking (c) saying your name (d) shouting into the phone
27. 27.🗨️ Helpful or unhelpful when giving feedback: giving one clear tip? (a) a helpful habit (b) an unhelpful habit
28. 28.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer
29. 29.True or false: “Why did you choose this subject?” is an open question. (a) False (b) True
30. 30.❓ Is this an open or a closed question? “What did you enjoy most about the trip?” (a) an open question (b) a closed question
31. 31.True or false: “a small, warm smile” usually shows interest. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) waiting for a pause (b) repeating the key point (c) leaning in slightly (d) changing the topic
33. 33.True or false: talking to your new supervisor on day one needs an informal tone. (a) True (b) False
34. 34.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
35. 35.🔍 Which is the odd one out? (a) summing up their point (b) interrupting midway (c) waiting for a pause (d) nodding now and then
36. 36.🔍 Which is the odd one out? (a) yawning (b) biting your nails (c) checking the clock (d) a blank stare
37. 37.🔒 You only need to confirm a date. Which kind of question is quickest? (a) an open question (b) a closed question (c) a riddle (d) a long story
38. 38.👂 What does this reply show? “Anyway, let me tell you about my weekend.” (a) shows you drifted off (b) shows you listened
39. 39.True or false: “Cool, catch you later!” is an informal line. (a) True (b) False
40. 40.🗨️ Is this a good or a poor way to take feedback? “You are wrong. My work was perfect.” (a) a good response (b) a poor response

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students