Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.Which of these usually shows boredom? (a) touching your face a lot (b) checking the clock (c) a calm, steady voice (d) nodding at key points
- 2.True or false: “calling very late” is a rude phone habit. (a) True (b) False
- 3.Which of these is a polite phone habit? (a) a noisy background (b) greeting first (c) hanging up suddenly (d) mumbling your name
- 4.👂 Good or poor listening: leaning in slightly? (a) good listening (b) poor listening
- 5.🔍 Which is the odd one out? (a) steady eye contact (b) taking short notes (c) nodding now and then (d) interrupting midway
- 6.❓ Is this an open or a closed question? “Is the bus late today?” (a) an open question (b) a closed question
- 7.❓ Is this an open or a closed question? “What does a normal day here look like?” (a) an open question (b) a closed question
- 8.True or false: “How do students usually prepare for this?” is an open question. (a) False (b) True
- 9.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
- 10.True or false: “Which documents should I bring for the scholarship form?” is a clear question. (a) False (b) True
- 11.👂 What does this reply show? “Yeah, yeah, I know all that already.” (a) shows you listened (b) shows you drifted off
- 12.🧍 What does this signal usually show: relaxed open hands? (a) shows confidence (b) shows boredom (c) shows interest (d) shows nervousness
- 13.Which of these is a rude phone habit? (a) saying thank you (b) eating while talking (c) stating why you called (d) saying your name
- 14.🗨️ Helpful or unhelpful when giving feedback: vague praise only? (a) a helpful habit (b) an unhelpful habit
- 15.🎩 Formal or informal tone for talking to your new supervisor on day one? (a) informal (b) formal
- 16.🧍 What does this signal usually show: sitting up straight? (a) shows confidence (b) shows interest (c) shows nervousness (d) shows boredom
- 17.Which of these is a rude phone habit? (a) greeting first (b) saying thank you (c) not saying who you are (d) asking “Is now okay?”
- 18.True or false: “slumping in the chair” usually shows nervousness. (a) True (b) False
- 19.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 20.🙂 A gentle smile when you meet the panel shows… (a) boredom (b) anger (c) fear (d) warmth and confidence
- 21.True or false: “leaning forward a little” usually shows nervousness. (a) False (b) True
- 22.📞 Polite or rude on the phone: speaking clearly? (a) a polite phone habit (b) a rude phone habit
- 23.❓ Is this a clear or a vague question? “What time does the admission test start on Monday?” (a) a vague question (b) a clear question
- 24.True or false: “leaning in slightly” is a sign of poor listening. (a) True (b) False
- 25.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 26.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) an open question (b) a closed question (c) a trick question (d) no question
- 27.🎤 An interviewer says your answer was too long. What is best? (a) argue with them (b) thank them and shorten (c) stop talking fully (d) repeat the answer
- 28.Which of these is a poor email habit? (a) one huge paragraph (b) checking spelling (c) naming the attachment (d) a sensible email ID
- 29.True or false: “relaxed open hands” usually shows nervousness. (a) False (b) True
- 30.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
- 31.🔍 Which is the odd one out? (a) changing the topic (b) interrupting midway (c) taking short notes (d) tapping on the desk
- 32.📞 Polite or rude on the phone: stating why you called? (a) a rude phone habit (b) a polite phone habit
- 33.🗨️ Is this constructive or unhelpful feedback? “Your poster is boring. Just redo it.” (a) constructive feedback (b) unhelpful feedback
- 34.🔍 Which is the odd one out? (a) asking a follow-up (b) staring out the window (c) tapping on the desk (d) checking your phone
- 35.Which of these usually shows nervousness? (a) yawning (b) a shaky, quiet voice (c) a small, warm smile (d) eyes on the speaker
- 36.True or false: “Is the canteen open today?” is a closed question. (a) True (b) False
- 37.🎩 Formal or informal tone for a scholarship interview? (a) informal (b) formal
- 38.👂 What does this reply show? “Let me check I have it: two copies and one photo.” (a) shows you listened (b) shows you drifted off
- 39.🔍 Which is the odd one out? (a) stating why you called (b) saying your name (c) calling at a fair time (d) eating while talking
- 40.🔍 Which is the odd one out? (a) steady eye contact (b) staring out the window (c) finishing their sentence (d) yawning loudly
Answer key
- checking the clock
- True
- greeting first
- good listening
- interrupting midway
- a closed question
- an open question
- True
- one based on your name
- True
- shows you drifted off
- shows confidence
- eating while talking
- an unhelpful habit
- formal
- shows confidence
- not saying who you are
- False
- the sign-off
- warmth and confidence
- False
- a polite phone habit
- a clear question
- False
- the sign-off
- an open question
- thank them and shorten
- one huge paragraph
- False
- formally and briefly
- taking short notes
- a polite phone habit
- unhelpful feedback
- asking a follow-up
- a shaky, quiet voice
- True
- formal
- shows you listened
- eating while talking
- steady eye contact
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students