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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 112 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.Which of these usually shows boredom? (a) touching your face a lot (b) checking the clock (c) a calm, steady voice (d) nodding at key points
  2. 2.True or false: “calling very late” is a rude phone habit. (a) True (b) False
  3. 3.Which of these is a polite phone habit? (a) a noisy background (b) greeting first (c) hanging up suddenly (d) mumbling your name
  4. 4.👂 Good or poor listening: leaning in slightly? (a) good listening (b) poor listening
  5. 5.🔍 Which is the odd one out? (a) steady eye contact (b) taking short notes (c) nodding now and then (d) interrupting midway
  6. 6.❓ Is this an open or a closed question? “Is the bus late today?” (a) an open question (b) a closed question
  7. 7.❓ Is this an open or a closed question? “What does a normal day here look like?” (a) an open question (b) a closed question
  8. 8.True or false: “How do students usually prepare for this?” is an open question. (a) False (b) True
  9. 9.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
  10. 10.True or false: “Which documents should I bring for the scholarship form?” is a clear question. (a) False (b) True
  11. 11.👂 What does this reply show? “Yeah, yeah, I know all that already.” (a) shows you listened (b) shows you drifted off
  12. 12.🧍 What does this signal usually show: relaxed open hands? (a) shows confidence (b) shows boredom (c) shows interest (d) shows nervousness
  13. 13.Which of these is a rude phone habit? (a) saying thank you (b) eating while talking (c) stating why you called (d) saying your name
  14. 14.🗨️ Helpful or unhelpful when giving feedback: vague praise only? (a) a helpful habit (b) an unhelpful habit
  15. 15.🎩 Formal or informal tone for talking to your new supervisor on day one? (a) informal (b) formal
  16. 16.🧍 What does this signal usually show: sitting up straight? (a) shows confidence (b) shows interest (c) shows nervousness (d) shows boredom
  17. 17.Which of these is a rude phone habit? (a) greeting first (b) saying thank you (c) not saying who you are (d) asking “Is now okay?”
  18. 18.True or false: “slumping in the chair” usually shows nervousness. (a) True (b) False
  19. 19.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  20. 20.🙂 A gentle smile when you meet the panel shows… (a) boredom (b) anger (c) fear (d) warmth and confidence
  21. 21.True or false: “leaning forward a little” usually shows nervousness. (a) False (b) True
  22. 22.📞 Polite or rude on the phone: speaking clearly? (a) a polite phone habit (b) a rude phone habit
  23. 23.❓ Is this a clear or a vague question? “What time does the admission test start on Monday?” (a) a vague question (b) a clear question
  24. 24.True or false: “leaning in slightly” is a sign of poor listening. (a) True (b) False
  25. 25.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  26. 26.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) an open question (b) a closed question (c) a trick question (d) no question
  27. 27.🎤 An interviewer says your answer was too long. What is best? (a) argue with them (b) thank them and shorten (c) stop talking fully (d) repeat the answer
  28. 28.Which of these is a poor email habit? (a) one huge paragraph (b) checking spelling (c) naming the attachment (d) a sensible email ID
  29. 29.True or false: “relaxed open hands” usually shows nervousness. (a) False (b) True
  30. 30.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
  31. 31.🔍 Which is the odd one out? (a) changing the topic (b) interrupting midway (c) taking short notes (d) tapping on the desk
  32. 32.📞 Polite or rude on the phone: stating why you called? (a) a rude phone habit (b) a polite phone habit
  33. 33.🗨️ Is this constructive or unhelpful feedback? “Your poster is boring. Just redo it.” (a) constructive feedback (b) unhelpful feedback
  34. 34.🔍 Which is the odd one out? (a) asking a follow-up (b) staring out the window (c) tapping on the desk (d) checking your phone
  35. 35.Which of these usually shows nervousness? (a) yawning (b) a shaky, quiet voice (c) a small, warm smile (d) eyes on the speaker
  36. 36.True or false: “Is the canteen open today?” is a closed question. (a) True (b) False
  37. 37.🎩 Formal or informal tone for a scholarship interview? (a) informal (b) formal
  38. 38.👂 What does this reply show? “Let me check I have it: two copies and one photo.” (a) shows you listened (b) shows you drifted off
  39. 39.🔍 Which is the odd one out? (a) stating why you called (b) saying your name (c) calling at a fair time (d) eating while talking
  40. 40.🔍 Which is the odd one out? (a) steady eye contact (b) staring out the window (c) finishing their sentence (d) yawning loudly

Answer key

  1. checking the clock
  2. True
  3. greeting first
  4. good listening
  5. interrupting midway
  6. a closed question
  7. an open question
  8. True
  9. one based on your name
  10. True
  11. shows you drifted off
  12. shows confidence
  13. eating while talking
  14. an unhelpful habit
  15. formal
  16. shows confidence
  17. not saying who you are
  18. False
  19. the sign-off
  20. warmth and confidence
  21. False
  22. a polite phone habit
  23. a clear question
  24. False
  25. the sign-off
  26. an open question
  27. thank them and shorten
  28. one huge paragraph
  29. False
  30. formally and briefly
  31. taking short notes
  32. a polite phone habit
  33. unhelpful feedback
  34. asking a follow-up
  35. a shaky, quiet voice
  36. True
  37. formal
  38. shows you listened
  39. eating while talking
  40. steady eye contact

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students