← Part 1 test: communication skills lesson New set →

Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 113 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) forgetting the file (d) signing with your name
  2. 2.True or false: “saying thank you” is a rude phone habit. (a) False (b) True
  3. 3.Which of these usually shows interest? (a) yawning (b) slumping in the chair (c) nodding at key points (d) biting your nails
  4. 4.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  5. 5.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) no name at the end (d) naming the attachment
  6. 6.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  7. 7.☎️ You get a wrong-number call. What is polite? (a) pretend to be them (b) hang up silently (c) shout at them (d) tell them politely
  8. 8.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  9. 9.True or false: “What made the play so much fun?” is a closed question. (a) True (b) False
  10. 10.🗨️ Is this a good or a poor way to take feedback? “You are wrong. My work was perfect.” (a) a good response (b) a poor response
  11. 11.🗨️ Is this constructive or unhelpful feedback? “Your points were strong. Could you add one example for the second one?” (a) unhelpful feedback (b) constructive feedback
  12. 12.True or false: “What time does the admission test start on Monday?” is a vague question. (a) True (b) False
  13. 13.🔍 Which is the odd one out? (a) comparing with others (b) mocking the person (c) vague praise only (d) speaking privately
  14. 14.True or false: “Sorry, what? I was looking at something.” shows that you drifted off. (a) False (b) True
  15. 15.💬 Is this a formal or an informal line? “Hey, what’s up?” (a) a formal line (b) an informal line
  16. 16.❓ Why do good listeners ask follow-up questions? (a) to understand better (b) to change the topic (c) to end the talk (d) to show off
  17. 17.❓ Is this a clear or a vague question? “Should the essay be in English or Hindi?” (a) a clear question (b) a vague question
  18. 18.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  19. 19.👂 Good or poor listening: phone put away? (a) poor listening (b) good listening
  20. 20.💬 Is this a formal or an informal line? “I would be grateful for your guidance.” (a) an informal line (b) a formal line
  21. 21.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  22. 22.Which of these is a rude phone habit? (a) greeting first (b) saying your name (c) a noisy background (d) speaking clearly
  23. 23.📞 In a polite phone call, which comes first: ask your question or note the answer? (a) ask your question (b) note the answer
  24. 24.🔍 Which is the odd one out? (a) greeting first (b) saying thank you (c) saying your name (d) chatting to others
  25. 25.🧍 What does this signal usually show: slumping in the chair? (a) shows interest (b) shows boredom (c) shows confidence (d) shows nervousness
  26. 26.💬 Is this a formal or an informal line? “No worries, bro.” (a) an informal line (b) a formal line
  27. 27.🎧 In an interview, you did not hear a question clearly. What is best? (a) answer something else (b) guess the question (c) politely ask to repeat (d) stay silent
  28. 28.👂 Good or poor listening: summing up their point? (a) poor listening (b) good listening
  29. 29.True or false: “That sounds hard. What did you do next?” shows that you listened. (a) False (b) True
  30. 30.True or false: “Could you kindly share the details?” is an informal line. (a) True (b) False
  31. 31.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) a silly email ID (d) a sensible email ID
  32. 32.🎯 Before asking a question in class, what helps most? (a) speak very fast (b) know what you need (c) ask five at once (d) ask during a test
  33. 33.🔍 Which is the odd one out? (a) a calm, steady voice (b) relaxed open hands (c) a firm, short handshake (d) a shaky, quiet voice
  34. 34.True or false: “That makes sense. I did rush the ending.” is a good way to take feedback. (a) False (b) True
  35. 35.True or false: “Should the essay be in English or Hindi?” is a vague question. (a) False (b) True
  36. 36.🕘 A good time to call an office is usually… (a) during working hours (b) late at night (c) very early morning (d) on a holiday
  37. 37.True or false: “stating why you called” is a polite phone habit. (a) False (b) True
  38. 38.True or false: “greeting first” is a polite phone habit. (a) False (b) True
  39. 39.🔍 Which is the odd one out? (a) nodding at key points (b) relaxed open hands (c) sitting up straight (d) a calm, steady voice
  40. 40.👂 Good or poor listening: waiting for a pause? (a) good listening (b) poor listening

Answer key

  1. signing with your name
  2. False
  3. nodding at key points
  4. the details
  5. no name at the end
  6. the details
  7. tell them politely
  8. a good email habit
  9. False
  10. a poor response
  11. constructive feedback
  12. False
  13. speaking privately
  14. True
  15. an informal line
  16. to understand better
  17. a clear question
  18. the greeting
  19. good listening
  20. a formal line
  21. a poor email habit
  22. a noisy background
  23. ask your question
  24. chatting to others
  25. shows boredom
  26. an informal line
  27. politely ask to repeat
  28. good listening
  29. True
  30. False
  31. a silly email ID
  32. know what you need
  33. a shaky, quiet voice
  34. True
  35. False
  36. during working hours
  37. True
  38. True
  39. nodding at key points
  40. good listening

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