Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) forgetting the file (d) signing with your name
- 2.True or false: “saying thank you” is a rude phone habit. (a) False (b) True
- 3.Which of these usually shows interest? (a) yawning (b) slumping in the chair (c) nodding at key points (d) biting your nails
- 4.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 5.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) no name at the end (d) naming the attachment
- 6.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 7.☎️ You get a wrong-number call. What is polite? (a) pretend to be them (b) hang up silently (c) shout at them (d) tell them politely
- 8.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 9.True or false: “What made the play so much fun?” is a closed question. (a) True (b) False
- 10.🗨️ Is this a good or a poor way to take feedback? “You are wrong. My work was perfect.” (a) a good response (b) a poor response
- 11.🗨️ Is this constructive or unhelpful feedback? “Your points were strong. Could you add one example for the second one?” (a) unhelpful feedback (b) constructive feedback
- 12.True or false: “What time does the admission test start on Monday?” is a vague question. (a) True (b) False
- 13.🔍 Which is the odd one out? (a) comparing with others (b) mocking the person (c) vague praise only (d) speaking privately
- 14.True or false: “Sorry, what? I was looking at something.” shows that you drifted off. (a) False (b) True
- 15.💬 Is this a formal or an informal line? “Hey, what’s up?” (a) a formal line (b) an informal line
- 16.❓ Why do good listeners ask follow-up questions? (a) to understand better (b) to change the topic (c) to end the talk (d) to show off
- 17.❓ Is this a clear or a vague question? “Should the essay be in English or Hindi?” (a) a clear question (b) a vague question
- 18.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
- 19.👂 Good or poor listening: phone put away? (a) poor listening (b) good listening
- 20.💬 Is this a formal or an informal line? “I would be grateful for your guidance.” (a) an informal line (b) a formal line
- 21.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 22.Which of these is a rude phone habit? (a) greeting first (b) saying your name (c) a noisy background (d) speaking clearly
- 23.📞 In a polite phone call, which comes first: ask your question or note the answer? (a) ask your question (b) note the answer
- 24.🔍 Which is the odd one out? (a) greeting first (b) saying thank you (c) saying your name (d) chatting to others
- 25.🧍 What does this signal usually show: slumping in the chair? (a) shows interest (b) shows boredom (c) shows confidence (d) shows nervousness
- 26.💬 Is this a formal or an informal line? “No worries, bro.” (a) an informal line (b) a formal line
- 27.🎧 In an interview, you did not hear a question clearly. What is best? (a) answer something else (b) guess the question (c) politely ask to repeat (d) stay silent
- 28.👂 Good or poor listening: summing up their point? (a) poor listening (b) good listening
- 29.True or false: “That sounds hard. What did you do next?” shows that you listened. (a) False (b) True
- 30.True or false: “Could you kindly share the details?” is an informal line. (a) True (b) False
- 31.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) a silly email ID (d) a sensible email ID
- 32.🎯 Before asking a question in class, what helps most? (a) speak very fast (b) know what you need (c) ask five at once (d) ask during a test
- 33.🔍 Which is the odd one out? (a) a calm, steady voice (b) relaxed open hands (c) a firm, short handshake (d) a shaky, quiet voice
- 34.True or false: “That makes sense. I did rush the ending.” is a good way to take feedback. (a) False (b) True
- 35.True or false: “Should the essay be in English or Hindi?” is a vague question. (a) False (b) True
- 36.🕘 A good time to call an office is usually… (a) during working hours (b) late at night (c) very early morning (d) on a holiday
- 37.True or false: “stating why you called” is a polite phone habit. (a) False (b) True
- 38.True or false: “greeting first” is a polite phone habit. (a) False (b) True
- 39.🔍 Which is the odd one out? (a) nodding at key points (b) relaxed open hands (c) sitting up straight (d) a calm, steady voice
- 40.👂 Good or poor listening: waiting for a pause? (a) good listening (b) poor listening
Answer key
- signing with your name
- False
- nodding at key points
- the details
- no name at the end
- the details
- tell them politely
- a good email habit
- False
- a poor response
- constructive feedback
- False
- speaking privately
- True
- an informal line
- to understand better
- a clear question
- the greeting
- good listening
- a formal line
- a poor email habit
- a noisy background
- ask your question
- chatting to others
- shows boredom
- an informal line
- politely ask to repeat
- good listening
- True
- False
- a silly email ID
- know what you need
- a shaky, quiet voice
- True
- False
- during working hours
- True
- True
- nodding at key points
- good listening
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students