Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 114 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) one huge paragraph (d) replying within a day
2. 2.True or false: “Wait, who are we talking about again?” shows that you drifted off. (a) True (b) False
3. 3.🤝 A friend is telling you about a problem. What should you NOT do? (a) ask how they feel (b) nod and listen (c) let them finish (d) interrupt with advice
4. 4.🔍 Which is the odd one out? (a) checking your phone (b) tapping on the desk (c) summing up their point (d) finishing their sentence
5. 5.👂 Good or poor listening: steady eye contact? (a) good listening (b) poor listening
6. 6.True or false: “Thanks for telling me. Which part was hardest to follow?” is a poor way to take feedback. (a) False (b) True
7. 7.🔍 Which is the odd one out? (a) talking about the work (b) only listing mistakes (c) starting with a positive (d) being specific
8. 8.🎩 Formal or informal tone for emailing the principal for leave? (a) formal (b) informal
9. 9.True or false: emailing the principal for leave needs a formal tone. (a) False (b) True
10. 10.🔒 You only need to confirm a date. Which kind of question is quickest? (a) a long story (b) an open question (c) a riddle (d) a closed question
11. 11.🎩 Formal or informal tone for a phone call to a hospital reception? (a) informal (b) formal
12. 12.True or false: “You are wrong. My work was perfect.” is a good way to take feedback. (a) True (b) False
13. 13.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) replying within a day (d) no subject line
14. 14.💬 Is this a formal or an informal line? “LOL, that was so funny.” (a) an informal line (b) a formal line
15. 15.True or false: “You said the library opens at 9. Is that on Saturdays too?” shows that you listened. (a) True (b) False
16. 16.❓ Is this an open or a closed question? “Is the bus late today?” (a) a closed question (b) an open question
17. 17.True or false: “waiting for a pause” is a sign of good listening. (a) False (b) True
18. 18.👂 What does this reply show? “That sounds hard. What did you do next?” (a) shows you drifted off (b) shows you listened
19. 19.💬 Is this a formal or an informal line? “Thank you for this opportunity.” (a) a formal line (b) an informal line
20. 20.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
21. 21.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
22. 22.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
23. 23.Which of these usually shows nervousness? (a) a blank stare (b) a firm, short handshake (c) a calm, steady voice (d) biting your nails
24. 24.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) an open question (b) a closed question (c) a trick question (d) no question
25. 25.True or false: planning a picnic with friends needs an informal tone. (a) False (b) True
26. 26.❓ Is this an open or a closed question? “Why did you choose this subject?” (a) an open question (b) a closed question
27. 27.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
28. 28.🧍 What does this signal usually show: a calm, steady voice? (a) shows interest (b) shows boredom (c) shows confidence (d) shows nervousness
29. 29.Which of these is a poor email habit? (a) one huge paragraph (b) checking spelling (c) signing with your name (d) a sensible email ID
30. 30.🗨️ Helpful or unhelpful when giving feedback: being kind and honest? (a) a helpful habit (b) an unhelpful habit
31. 31.👂 Good or poor listening: asking a follow-up? (a) good listening (b) poor listening
32. 32.Which of these usually shows confidence? (a) sitting up straight (b) eyes on the speaker (c) nodding at key points (d) a blank stare
33. 33.🙂 A gentle smile when you meet the panel shows… (a) anger (b) fear (c) warmth and confidence (d) boredom
34. 34.☝️ How many questions should you pack into one sentence? (a) three (b) one (c) five (d) as many as fit
35. 35.🔍 Which is the odd one out? (a) talking about the work (b) being kind and honest (c) vague praise only (d) being specific
36. 36.Which of these is an unhelpful feedback habit? (a) comparing with others (b) being kind and honest (c) talking about the work (d) speaking privately
37. 37.🎩 Which is the formal way to say “Yeah”? (a) “Yup” (b) “Ya” (c) “Yeah” (d) “Yes”
38. 38.🔍 Which is the odd one out? (a) calling at a fair time (b) greeting first (c) shouting into the phone (d) saying thank you
39. 39.Which of these is an unhelpful feedback habit? (a) being kind and honest (b) vague praise only (c) being specific (d) speaking privately
40. 40.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer

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