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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 115 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.🎩 Formal or informal tone for a letter to the bank manager? (a) informal (b) formal
  2. 2.❓ Is this an open or a closed question? “What would you change about the event?” (a) a closed question (b) an open question
  3. 3.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  4. 4.🎩 Which is the formal way to say “Hey”? (a) “Good morning” (b) “Sup” (c) “Hiya” (d) “Yo”
  5. 5.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
  6. 6.True or false: “You said the library opens at 9. Is that on Saturdays too?” shows that you drifted off. (a) True (b) False
  7. 7.True or false: “Which documents should I bring for the scholarship form?” is a clear question. (a) True (b) False
  8. 8.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  9. 9.🪑 Which sitting posture suits an interview? (a) upright, feet flat (b) slumped sideways (c) one leg on the chair (d) leaning far back
  10. 10.🧍 What does this signal usually show: a small, warm smile? (a) shows confidence (b) shows interest (c) shows boredom (d) shows nervousness
  11. 11.Which of these is a polite phone habit? (a) mumbling your name (b) a noisy background (c) stating why you called (d) calling very late
  12. 12.🗣️ Your friend asks about her speech, which had a weak ending. What do you say? (a) nothing at all (b) “Perfect, no notes!” (c) “It was terrible.” (d) a kind, specific tip
  13. 13.💬 Is this a formal or an informal line? “I am writing to apply for the role.” (a) an informal line (b) a formal line
  14. 14.👂 Good or poor listening: staring out the window? (a) poor listening (b) good listening
  15. 15.👂 Good or poor listening: asking a follow-up? (a) good listening (b) poor listening
  16. 16.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a vague question (b) a clear question
  17. 17.🔍 Which is the odd one out? (a) staring out the window (b) changing the topic (c) nodding now and then (d) only waiting to talk
  18. 18.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
  19. 19.🔍 Which is the odd one out? (a) a calm, steady voice (b) leaning forward a little (c) nodding at key points (d) eyes on the speaker
  20. 20.Which of these is a sign of good listening? (a) phone put away (b) finishing their sentence (c) staring out the window (d) checking your phone
  21. 21.❓ Is this a clear or a vague question? “Anything I should know, maybe?” (a) a vague question (b) a clear question
  22. 22.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  23. 23.True or false: writing to a bakery owner for a summer job needs a formal tone. (a) False (b) True
  24. 24.True or false: “That makes sense. I did rush the ending.” is a good way to take feedback. (a) True (b) False
  25. 25.👂 Good or poor listening: interrupting midway? (a) poor listening (b) good listening
  26. 26.❓ Is this a clear or a vague question? “What time does the admission test start on Monday?” (a) a clear question (b) a vague question
  27. 27.True or false: “Wait, who are we talking about again?” shows that you drifted off. (a) True (b) False
  28. 28.👂 What does this reply show? “So the form is due on Friday — did I get that right?” (a) shows you drifted off (b) shows you listened
  29. 29.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  30. 30.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no name at the end (d) short paragraphs
  31. 31.True or false: “Where should I hand in the signed consent slip?” is a clear question. (a) False (b) True
  32. 32.True or false: “Is it, like, okay or not?” is a clear question. (a) False (b) True
  33. 33.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  34. 34.🗨️ Helpful or unhelpful when giving feedback: talking about the work? (a) a helpful habit (b) an unhelpful habit
  35. 35.🕘 A good time to call an office is usually… (a) during working hours (b) very early morning (c) late at night (d) on a holiday
  36. 36.Which of these is a sign of good listening? (a) only waiting to talk (b) waiting for a pause (c) finishing their sentence (d) checking your phone
  37. 37.True or false: “a small, warm smile” usually shows boredom. (a) False (b) True
  38. 38.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) guess and start (b) ask a friend next week (c) say nothing (d) repeat the key points
  39. 39.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  40. 40.📞 In a polite phone call, which comes first: ask your question or thank and say goodbye? (a) ask your question (b) thank and say goodbye

Answer key

  1. formal
  2. an open question
  3. the subject line
  4. “Good morning”
  5. that a file is attached
  6. False
  7. True
  8. the subject line
  9. upright, feet flat
  10. shows interest
  11. stating why you called
  12. a kind, specific tip
  13. a formal line
  14. poor listening
  15. good listening
  16. a clear question
  17. nodding now and then
  18. sum up the email
  19. a calm, steady voice
  20. phone put away
  21. a vague question
  22. the greeting
  23. True
  24. True
  25. poor listening
  26. a clear question
  27. True
  28. shows you listened
  29. a good email habit
  30. short paragraphs
  31. True
  32. False
  33. a good email habit
  34. a helpful habit
  35. during working hours
  36. waiting for a pause
  37. False
  38. repeat the key points
  39. the sign-off
  40. ask your question

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students