Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.🎩 Formal or informal tone for a letter to the bank manager? (a) informal (b) formal
- 2.❓ Is this an open or a closed question? “What would you change about the event?” (a) a closed question (b) an open question
- 3.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 4.🎩 Which is the formal way to say “Hey”? (a) “Good morning” (b) “Sup” (c) “Hiya” (d) “Yo”
- 5.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
- 6.True or false: “You said the library opens at 9. Is that on Saturdays too?” shows that you drifted off. (a) True (b) False
- 7.True or false: “Which documents should I bring for the scholarship form?” is a clear question. (a) True (b) False
- 8.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 9.🪑 Which sitting posture suits an interview? (a) upright, feet flat (b) slumped sideways (c) one leg on the chair (d) leaning far back
- 10.🧍 What does this signal usually show: a small, warm smile? (a) shows confidence (b) shows interest (c) shows boredom (d) shows nervousness
- 11.Which of these is a polite phone habit? (a) mumbling your name (b) a noisy background (c) stating why you called (d) calling very late
- 12.🗣️ Your friend asks about her speech, which had a weak ending. What do you say? (a) nothing at all (b) “Perfect, no notes!” (c) “It was terrible.” (d) a kind, specific tip
- 13.💬 Is this a formal or an informal line? “I am writing to apply for the role.” (a) an informal line (b) a formal line
- 14.👂 Good or poor listening: staring out the window? (a) poor listening (b) good listening
- 15.👂 Good or poor listening: asking a follow-up? (a) good listening (b) poor listening
- 16.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a vague question (b) a clear question
- 17.🔍 Which is the odd one out? (a) staring out the window (b) changing the topic (c) nodding now and then (d) only waiting to talk
- 18.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
- 19.🔍 Which is the odd one out? (a) a calm, steady voice (b) leaning forward a little (c) nodding at key points (d) eyes on the speaker
- 20.Which of these is a sign of good listening? (a) phone put away (b) finishing their sentence (c) staring out the window (d) checking your phone
- 21.❓ Is this a clear or a vague question? “Anything I should know, maybe?” (a) a vague question (b) a clear question
- 22.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 23.True or false: writing to a bakery owner for a summer job needs a formal tone. (a) False (b) True
- 24.True or false: “That makes sense. I did rush the ending.” is a good way to take feedback. (a) True (b) False
- 25.👂 Good or poor listening: interrupting midway? (a) poor listening (b) good listening
- 26.❓ Is this a clear or a vague question? “What time does the admission test start on Monday?” (a) a clear question (b) a vague question
- 27.True or false: “Wait, who are we talking about again?” shows that you drifted off. (a) True (b) False
- 28.👂 What does this reply show? “So the form is due on Friday — did I get that right?” (a) shows you drifted off (b) shows you listened
- 29.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 30.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no name at the end (d) short paragraphs
- 31.True or false: “Where should I hand in the signed consent slip?” is a clear question. (a) False (b) True
- 32.True or false: “Is it, like, okay or not?” is a clear question. (a) False (b) True
- 33.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 34.🗨️ Helpful or unhelpful when giving feedback: talking about the work? (a) a helpful habit (b) an unhelpful habit
- 35.🕘 A good time to call an office is usually… (a) during working hours (b) very early morning (c) late at night (d) on a holiday
- 36.Which of these is a sign of good listening? (a) only waiting to talk (b) waiting for a pause (c) finishing their sentence (d) checking your phone
- 37.True or false: “a small, warm smile” usually shows boredom. (a) False (b) True
- 38.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) guess and start (b) ask a friend next week (c) say nothing (d) repeat the key points
- 39.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 40.📞 In a polite phone call, which comes first: ask your question or thank and say goodbye? (a) ask your question (b) thank and say goodbye
Answer key
- formal
- an open question
- the subject line
- “Good morning”
- that a file is attached
- False
- True
- the subject line
- upright, feet flat
- shows interest
- stating why you called
- a kind, specific tip
- a formal line
- poor listening
- good listening
- a clear question
- nodding now and then
- sum up the email
- a calm, steady voice
- phone put away
- a vague question
- the greeting
- True
- True
- poor listening
- a clear question
- True
- shows you listened
- a good email habit
- short paragraphs
- True
- False
- a good email habit
- a helpful habit
- during working hours
- waiting for a pause
- False
- repeat the key points
- the sign-off
- ask your question
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students