Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 13 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.👂 Good or poor listening: checking your phone? (a) good listening (b) poor listening
2. 2.🔍 Which is the odd one out? (a) giving one clear tip (b) shouting it in public (c) being specific (d) talking about the work
3. 3.📞 In a polite phone call, which comes first: greet and say your name or thank and say goodbye? (a) greet and say your name (b) thank and say goodbye
4. 4.True or false: “How did your team solve the problem?” is a closed question. (a) False (b) True
5. 5.True or false: writing to a bakery owner for a summer job needs an informal tone. (a) True (b) False
6. 6.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows interest (b) shows confidence (c) shows boredom (d) shows nervousness
7. 7.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
8. 8.True or false: “Thanks for telling me. Which part was hardest to follow?” is a good way to take feedback. (a) True (b) False
9. 9.❓ Is this a clear or a vague question? “Should the essay be in English or Hindi?” (a) a clear question (b) a vague question
10. 10.🙏 After you get an answer, what is a good habit? (a) ask it again (b) walk off silently (c) roll your eyes (d) say thank you
11. 11.True or false: “Is it like that or something?” is a vague question. (a) False (b) True
12. 12.True or false: “Hmm, okay, whatever you said.” shows that you drifted off. (a) True (b) False
13. 13.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
14. 14.Which of these is an unhelpful feedback habit? (a) being kind and honest (b) talking about the work (c) only listing mistakes (d) starting with a positive
15. 15.🔍 Which is the odd one out? (a) interrupting midway (b) staring out the window (c) changing the topic (d) leaning in slightly
16. 16.Which of these is a rude phone habit? (a) noting key details (b) eating while talking (c) asking “Is now okay?” (d) calling at a fair time
17. 17.🎩 Which is the formal way to say “gonna”? (a) gotta (b) wanna (c) going to (d) kinda
18. 18.True or false: “What did you enjoy most about the trip?” is an open question. (a) False (b) True
19. 19.Which of these is a rude phone habit? (a) a noisy background (b) saying your name (c) stating why you called (d) asking “Is now okay?”
20. 20.True or false: “So the form is due on Friday — did I get that right?” shows that you drifted off. (a) False (b) True
21. 21.🙂 A gentle smile when you meet the panel shows… (a) anger (b) warmth and confidence (c) fear (d) boredom
22. 22.True or false: “nodding at key points” usually shows nervousness. (a) True (b) False
23. 23.🔒 You only need to confirm a date. Which kind of question is quickest? (a) a long story (b) a riddle (c) an open question (d) a closed question
24. 24.Which of these usually shows nervousness? (a) relaxed open hands (b) nodding at key points (c) shaking your leg (d) eyes on the speaker
25. 25.🧍 What does this signal usually show: a small, warm smile? (a) shows boredom (b) shows confidence (c) shows nervousness (d) shows interest
26. 26.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
27. 27.True or false: “Is it like that or something?” is a clear question. (a) True (b) False
28. 28.🎤 An interviewer says your answer was too long. What is best? (a) stop talking fully (b) repeat the answer (c) thank them and shorten (d) argue with them
29. 29.📞 In a polite phone call, which comes first: say why you are calling or thank and say goodbye? (a) say why you are calling (b) thank and say goodbye
30. 30.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
31. 31.🗨️ Is this constructive or unhelpful feedback? “Why did you even try this?” (a) constructive feedback (b) unhelpful feedback
32. 32.💬 Is this a formal or an informal line? “Could you kindly share the details?” (a) a formal line (b) an informal line
33. 33.🧍 What does this signal usually show: eyes on the speaker? (a) shows boredom (b) shows confidence (c) shows interest (d) shows nervousness
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
35. 35.🔍 Which is the odd one out? (a) leaning forward a little (b) nodding at key points (c) a small, warm smile (d) slumping in the chair
36. 36.📵 What should you do with your phone while someone talks to you? (a) text under the desk (b) keep it in your hand (c) put it away (d) scroll it quietly
37. 37.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) an open question (b) no question (c) a closed question (d) a trick question
38. 38.👂 What does this reply show? “Wait, who are we talking about again?” (a) shows you drifted off (b) shows you listened
39. 39.🔍 Which is the odd one out? (a) greeting first (b) shouting into the phone (c) chatting to others (d) calling very late
40. 40.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit

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