Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 14 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.🙋 Which is the most polite way to begin a question to a teacher? (a) “Excuse me, ma’am, …” (b) “Tell me now…” (c) “Hey, you!” (d) “Oi, listen…”
2. 2.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
3. 3.💬 Is this a formal or an informal line? “Hey, what’s up?” (a) a formal line (b) an informal line
4. 4.True or false: “You always mess up the numbers.” is unhelpful feedback. (a) False (b) True
5. 5.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a clear question (b) a vague question
6. 6.True or false: a phone call to a hospital reception needs an informal tone. (a) True (b) False
7. 7.🔒 You only need to confirm a date. Which kind of question is quickest? (a) an open question (b) a riddle (c) a closed question (d) a long story
8. 8.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) a sensible email ID (d) no name at the end
9. 9.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a vague question (b) a clear question
10. 10.🎩 Formal or informal tone for a letter to the bank manager? (a) formal (b) informal
11. 11.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
12. 12.📞 The person you want is not available. What is best? (a) call ten times (b) leave a short message (c) shout at the caller (d) hang up angrily
13. 13.❓ Is this an open or a closed question? “Is the bus late today?” (a) a closed question (b) an open question
14. 14.🔍 Which is the odd one out? (a) staring out the window (b) checking your phone (c) phone put away (d) tapping on the desk
15. 15.👂 What does this reply show? “Hmm, okay, whatever you said.” (a) shows you listened (b) shows you drifted off
16. 16.🧍 What does this signal usually show: sitting up straight? (a) shows nervousness (b) shows boredom (c) shows confidence (d) shows interest
17. 17.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) signing with your name (d) no subject line
18. 18.True or false: “asking “Is now okay?”” is a rude phone habit. (a) True (b) False
19. 19.👂 What does this reply show? “You said the library opens at 9. Is that on Saturdays too?” (a) shows you listened (b) shows you drifted off
20. 20.📅 Why should you repeat key details like a date on the phone? (a) to end the call (b) to avoid mistakes (c) to sound bored (d) to waste time
21. 21.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) no subject line (d) replying within a day
22. 22.🗨️ Is this a good or a poor way to take feedback? “Fine. I will never try again.” (a) a poor response (b) a good response
23. 23.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) no name at the end (d) emojis to a principal
24. 24.True or false: “How do students usually prepare for this?” is a closed question. (a) False (b) True
25. 25.❓ Is this a clear or a vague question? “How many pages should the project report be?” (a) a vague question (b) a clear question
26. 26.True or false: “interrupting midway” is a sign of poor listening. (a) False (b) True
27. 27.True or false: “That makes sense. I did rush the ending.” is a poor way to take feedback. (a) False (b) True
28. 28.Which of these usually shows confidence? (a) eyes on the speaker (b) a blank stare (c) sitting up straight (d) shaking your leg
29. 29.True or false: “How many pages should the project report be?” is a clear question. (a) True (b) False
30. 30.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
31. 31.❓ Is this a clear or a vague question? “What about, you know, that?” (a) a vague question (b) a clear question
32. 32.Which of these usually shows boredom? (a) leaning forward a little (b) eyes on the speaker (c) touching your face a lot (d) a blank stare
33. 33.True or false: “Cool, catch you later!” is a formal line. (a) True (b) False
34. 34.📞 Polite or rude on the phone: eating while talking? (a) a polite phone habit (b) a rude phone habit
35. 35.🔍 Which is the odd one out? (a) leaning in slightly (b) steady eye contact (c) phone put away (d) checking your phone
36. 36.🧍 What does this signal usually show: slumping in the chair? (a) shows confidence (b) shows boredom (c) shows nervousness (d) shows interest
37. 37.True or false: “Anything I should know, maybe?” is a vague question. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) a polite greeting (d) ALL CAPITAL LETTERS
39. 39.📞 Polite or rude on the phone: speaking clearly? (a) a polite phone habit (b) a rude phone habit
40. 40.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students