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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 15 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.👂 Good or poor listening: taking short notes? (a) poor listening (b) good listening
  2. 2.👂 Good or poor listening: repeating the key point? (a) poor listening (b) good listening
  3. 3.🎩 Formal or informal tone for a call to a college office? (a) informal (b) formal
  4. 4.True or false: “Did you enjoy the trip?” is an open question. (a) True (b) False
  5. 5.Which of these is a polite phone habit? (a) shouting into the phone (b) a noisy background (c) speaking clearly (d) calling very late
  6. 6.True or false: “Huh? The stuff for tomorrow?” is a clear question. (a) True (b) False
  7. 7.🔍 Which is the odd one out? (a) leaning forward a little (b) touching your face a lot (c) biting your nails (d) a shaky, quiet voice
  8. 8.True or false: “Is it, like, okay or not?” is a clear question. (a) True (b) False
  9. 9.True or false: “The talk was well timed; try looking up from your notes more.” is unhelpful feedback. (a) True (b) False
  10. 10.🔍 Which is the odd one out? (a) summing up their point (b) nodding now and then (c) staring out the window (d) asking a follow-up
  11. 11.Which of these usually shows confidence? (a) a firm, short handshake (b) yawning (c) biting your nails (d) a shaky, quiet voice
  12. 12.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  13. 13.True or false: “eating while talking” is a polite phone habit. (a) False (b) True
  14. 14.🔍 Which is the odd one out? (a) steady eye contact (b) taking short notes (c) asking a follow-up (d) checking your phone
  15. 15.🧍 What does this signal usually show: a calm, steady voice? (a) shows interest (b) shows nervousness (c) shows confidence (d) shows boredom
  16. 16.True or false: “Fine. I will never try again.” is a poor way to take feedback. (a) False (b) True
  17. 17.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) a trick question (b) no question (c) a closed question (d) an open question
  18. 18.🔍 Which is the odd one out? (a) mumbling your name (b) chatting to others (c) asking “Is now okay?” (d) a noisy background
  19. 19.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
  20. 20.❓ Is this a clear or a vague question? “What do I do?” (a) a clear question (b) a vague question
  21. 21.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  22. 22.Which of these is a sign of poor listening? (a) taking short notes (b) steady eye contact (c) nodding now and then (d) yawning loudly
  23. 23.❓ Is this a clear or a vague question? “So, like, what about the thing?” (a) a vague question (b) a clear question
  24. 24.📞 Polite or rude on the phone: greeting first? (a) a polite phone habit (b) a rude phone habit
  25. 25.🪑 Which sitting posture suits an interview? (a) one leg on the chair (b) upright, feet flat (c) slumped sideways (d) leaning far back
  26. 26.🔍 Which is the odd one out? (a) only listing mistakes (b) comparing with others (c) bringing up old errors (d) speaking privately
  27. 27.📞 Polite or rude on the phone: noting key details? (a) a polite phone habit (b) a rude phone habit
  28. 28.☝️ How many questions should you pack into one sentence? (a) as many as fit (b) one (c) three (d) five
  29. 29.❓ Is this an open or a closed question? “Is the form free?” (a) an open question (b) a closed question
  30. 30.🔍 Which is the odd one out? (a) greeting first (b) eating while talking (c) calling at a fair time (d) saying thank you
  31. 31.True or false: “a calm, steady voice” usually shows nervousness. (a) True (b) False
  32. 32.True or false: “What did you enjoy most about the trip?” is an open question. (a) True (b) False
  33. 33.👂 What does this reply show? “You said the library opens at 9. Is that on Saturdays too?” (a) shows you drifted off (b) shows you listened
  34. 34.🗨️ Is this constructive or unhelpful feedback? “Your points were strong. Could you add one example for the second one?” (a) constructive feedback (b) unhelpful feedback
  35. 35.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  36. 36.True or false: emailing the principal for leave needs an informal tone. (a) False (b) True
  37. 37.True or false: “staring out the window” is a sign of poor listening. (a) False (b) True
  38. 38.Which of these is a polite phone habit? (a) saying your name (b) shouting into the phone (c) not saying who you are (d) eating while talking
  39. 39.True or false: a voice note to your old school friend needs an informal tone. (a) True (b) False
  40. 40.❓ Is this an open or a closed question? “Are you in Class 11?” (a) an open question (b) a closed question

Answer key

  1. good listening
  2. good listening
  3. formal
  4. False
  5. speaking clearly
  6. False
  7. leaning forward a little
  8. False
  9. False
  10. staring out the window
  11. a firm, short handshake
  12. a poor email habit
  13. False
  14. checking your phone
  15. shows confidence
  16. True
  17. an open question
  18. asking “Is now okay?”
  19. sum up the email
  20. a vague question
  21. why you are writing
  22. yawning loudly
  23. a vague question
  24. a polite phone habit
  25. upright, feet flat
  26. speaking privately
  27. a polite phone habit
  28. one
  29. a closed question
  30. eating while talking
  31. False
  32. True
  33. shows you listened
  34. constructive feedback
  35. a good email habit
  36. False
  37. True
  38. saying your name
  39. True
  40. a closed question

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students