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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 16 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Can I use a pencil for the diagram in Question 4?” is a vague question. (a) False (b) True
  2. 2.💬 Is this a formal or an informal line? “I look forward to hearing from you.” (a) an informal line (b) a formal line
  3. 3.True or false: “Cool, catch you later!” is an informal line. (a) True (b) False
  4. 4.🎩 Formal or informal tone for a scholarship interview? (a) formal (b) informal
  5. 5.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) short paragraphs (d) signing with your name
  6. 6.True or false: “The poster looks neat; a bigger title would help people at the back.” is unhelpful feedback. (a) True (b) False
  7. 7.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  8. 8.True or false: “Did your team win?” is a closed question. (a) True (b) False
  9. 9.📞 Polite or rude on the phone: saying your name? (a) a polite phone habit (b) a rude phone habit
  10. 10.True or false: “changing the topic” is a sign of poor listening. (a) False (b) True
  11. 11.❓ Is this a clear or a vague question? “Is it, like, okay or not?” (a) a clear question (b) a vague question
  12. 12.❓ Is this a clear or a vague question? “Can you explain everything again?” (a) a vague question (b) a clear question
  13. 13.Which of these usually shows boredom? (a) leaning forward a little (b) a firm, short handshake (c) touching your face a lot (d) checking the clock
  14. 14.🔍 Which is the odd one out? (a) comparing with others (b) starting with a positive (c) being kind and honest (d) being specific
  15. 15.True or false: “Is it, like, okay or not?” is a vague question. (a) True (b) False
  16. 16.True or false: “You are wrong. My work was perfect.” is a poor way to take feedback. (a) False (b) True
  17. 17.Which of these usually shows interest? (a) a blank stare (b) a firm, short handshake (c) a shaky, quiet voice (d) leaning forward a little
  18. 18.True or false: “Is it like that or something?” is a clear question. (a) True (b) False
  19. 19.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye
  20. 20.🔍 Which is the odd one out? (a) a blank stare (b) a calm, steady voice (c) yawning (d) checking the clock
  21. 21.🙂 A gentle smile when you meet the panel shows… (a) anger (b) warmth and confidence (c) boredom (d) fear
  22. 22.Which of these usually shows nervousness? (a) sitting up straight (b) a calm, steady voice (c) relaxed open hands (d) a shaky, quiet voice
  23. 23.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  24. 24.Which of these usually shows nervousness? (a) leaning forward a little (b) checking the clock (c) biting your nails (d) a small, warm smile
  25. 25.True or false: “You are wrong. My work was perfect.” is a good way to take feedback. (a) False (b) True
  26. 26.❓ Is this an open or a closed question? “Is the canteen open today?” (a) an open question (b) a closed question
  27. 27.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a vague question (b) a clear question
  28. 28.True or false: “shaking your leg” usually shows interest. (a) False (b) True
  29. 29.Which of these is a rude phone habit? (a) speaking clearly (b) saying your name (c) saying thank you (d) eating while talking
  30. 30.True or false: “How do students usually prepare for this?” is a closed question. (a) False (b) True
  31. 31.🎩 Formal or informal tone for emailing the principal for leave? (a) informal (b) formal
  32. 32.🔍 Which is the odd one out? (a) yawning (b) shaking your leg (c) a blank stare (d) checking the clock
  33. 33.🎩 Formal or informal tone for a letter to the bank manager? (a) formal (b) informal
  34. 34.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) informal (b) formal
  35. 35.🗨️ Is this a good or a poor way to take feedback? “Thank you, I will work on that.” (a) a good response (b) a poor response
  36. 36.📞 You call a school office to ask about admission. What do you say first? (a) a greeting and your name (b) “Tell me the fees.” (c) “Who is this?” (d) “Hello? Hello?”
  37. 37.True or false: “a calm, steady voice” usually shows confidence. (a) False (b) True
  38. 38.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
  39. 39.👂 What does this reply show? “Anyway, let me tell you about my weekend.” (a) shows you listened (b) shows you drifted off
  40. 40.👂 Good or poor listening: only waiting to talk? (a) poor listening (b) good listening

Answer key

  1. False
  2. a formal line
  3. True
  4. formal
  5. no subject line
  6. False
  7. the details
  8. True
  9. a polite phone habit
  10. True
  11. a vague question
  12. a vague question
  13. checking the clock
  14. comparing with others
  15. True
  16. True
  17. leaning forward a little
  18. False
  19. note the answer
  20. a calm, steady voice
  21. warmth and confidence
  22. a shaky, quiet voice
  23. a polite thank-you line
  24. biting your nails
  25. False
  26. a closed question
  27. a clear question
  28. False
  29. eating while talking
  30. False
  31. formal
  32. shaking your leg
  33. formal
  34. formal
  35. a good response
  36. a greeting and your name
  37. True
  38. after a few working days
  39. shows you drifted off
  40. poor listening

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