Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.True or false: “Can I use a pencil for the diagram in Question 4?” is a vague question. (a) False (b) True
- 2.💬 Is this a formal or an informal line? “I look forward to hearing from you.” (a) an informal line (b) a formal line
- 3.True or false: “Cool, catch you later!” is an informal line. (a) True (b) False
- 4.🎩 Formal or informal tone for a scholarship interview? (a) formal (b) informal
- 5.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) short paragraphs (d) signing with your name
- 6.True or false: “The poster looks neat; a bigger title would help people at the back.” is unhelpful feedback. (a) True (b) False
- 7.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 8.True or false: “Did your team win?” is a closed question. (a) True (b) False
- 9.📞 Polite or rude on the phone: saying your name? (a) a polite phone habit (b) a rude phone habit
- 10.True or false: “changing the topic” is a sign of poor listening. (a) False (b) True
- 11.❓ Is this a clear or a vague question? “Is it, like, okay or not?” (a) a clear question (b) a vague question
- 12.❓ Is this a clear or a vague question? “Can you explain everything again?” (a) a vague question (b) a clear question
- 13.Which of these usually shows boredom? (a) leaning forward a little (b) a firm, short handshake (c) touching your face a lot (d) checking the clock
- 14.🔍 Which is the odd one out? (a) comparing with others (b) starting with a positive (c) being kind and honest (d) being specific
- 15.True or false: “Is it, like, okay or not?” is a vague question. (a) True (b) False
- 16.True or false: “You are wrong. My work was perfect.” is a poor way to take feedback. (a) False (b) True
- 17.Which of these usually shows interest? (a) a blank stare (b) a firm, short handshake (c) a shaky, quiet voice (d) leaning forward a little
- 18.True or false: “Is it like that or something?” is a clear question. (a) True (b) False
- 19.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye
- 20.🔍 Which is the odd one out? (a) a blank stare (b) a calm, steady voice (c) yawning (d) checking the clock
- 21.🙂 A gentle smile when you meet the panel shows… (a) anger (b) warmth and confidence (c) boredom (d) fear
- 22.Which of these usually shows nervousness? (a) sitting up straight (b) a calm, steady voice (c) relaxed open hands (d) a shaky, quiet voice
- 23.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 24.Which of these usually shows nervousness? (a) leaning forward a little (b) checking the clock (c) biting your nails (d) a small, warm smile
- 25.True or false: “You are wrong. My work was perfect.” is a good way to take feedback. (a) False (b) True
- 26.❓ Is this an open or a closed question? “Is the canteen open today?” (a) an open question (b) a closed question
- 27.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a vague question (b) a clear question
- 28.True or false: “shaking your leg” usually shows interest. (a) False (b) True
- 29.Which of these is a rude phone habit? (a) speaking clearly (b) saying your name (c) saying thank you (d) eating while talking
- 30.True or false: “How do students usually prepare for this?” is a closed question. (a) False (b) True
- 31.🎩 Formal or informal tone for emailing the principal for leave? (a) informal (b) formal
- 32.🔍 Which is the odd one out? (a) yawning (b) shaking your leg (c) a blank stare (d) checking the clock
- 33.🎩 Formal or informal tone for a letter to the bank manager? (a) formal (b) informal
- 34.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) informal (b) formal
- 35.🗨️ Is this a good or a poor way to take feedback? “Thank you, I will work on that.” (a) a good response (b) a poor response
- 36.📞 You call a school office to ask about admission. What do you say first? (a) a greeting and your name (b) “Tell me the fees.” (c) “Who is this?” (d) “Hello? Hello?”
- 37.True or false: “a calm, steady voice” usually shows confidence. (a) False (b) True
- 38.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
- 39.👂 What does this reply show? “Anyway, let me tell you about my weekend.” (a) shows you listened (b) shows you drifted off
- 40.👂 Good or poor listening: only waiting to talk? (a) poor listening (b) good listening
Answer key
- False
- a formal line
- True
- formal
- no subject line
- False
- the details
- True
- a polite phone habit
- True
- a vague question
- a vague question
- checking the clock
- comparing with others
- True
- True
- leaning forward a little
- False
- note the answer
- a calm, steady voice
- warmth and confidence
- a shaky, quiet voice
- a polite thank-you line
- biting your nails
- False
- a closed question
- a clear question
- False
- eating while talking
- False
- formal
- shaking your leg
- formal
- formal
- a good response
- a greeting and your name
- True
- after a few working days
- shows you drifted off
- poor listening
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students