Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 17 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.True or false: a letter to the bank manager needs a formal tone. (a) True (b) False
2. 2.True or false: “interrupting midway” is a sign of poor listening. (a) False (b) True
3. 3.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
4. 4.👂 Good or poor listening: waiting for a pause? (a) poor listening (b) good listening
5. 5.🔍 Which is the odd one out? (a) biting your nails (b) a shaky, quiet voice (c) a firm, short handshake (d) touching your face a lot
6. 6.🎩 Which is the formal way to write “pls”? (a) please (b) plz (c) pleeease (d) plss
7. 7.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
8. 8.Which of these usually shows confidence? (a) slumping in the chair (b) nodding at key points (c) shaking your leg (d) a calm, steady voice
9. 9.👂 What does this reply show? “That sounds hard. What did you do next?” (a) shows you drifted off (b) shows you listened
10. 10.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) formal (b) informal
11. 11.👀 Where should your eyes be when an interviewer asks a question? (a) on your phone (b) on the ceiling (c) on the interviewer (d) on the floor
12. 12.👂 Good or poor listening: interrupting midway? (a) good listening (b) poor listening
13. 13.Which of these usually shows interest? (a) shaking your leg (b) yawning (c) biting your nails (d) a small, warm smile
14. 14.🔍 Which is the odd one out? (a) asking a follow-up (b) taking short notes (c) interrupting midway (d) nodding now and then
15. 15.📞 Polite or rude on the phone: calling at a fair time? (a) a polite phone habit (b) a rude phone habit
16. 16.🗨️ Helpful or unhelpful when giving feedback: mocking the person? (a) an unhelpful habit (b) a helpful habit
17. 17.📞 In a polite phone call, which comes first: greet and say your name or thank and say goodbye? (a) greet and say your name (b) thank and say goodbye
18. 18.Which of these is a poor email habit? (a) one huge paragraph (b) short paragraphs (c) checking spelling (d) a clear subject line
19. 19.☝️ How many questions should you pack into one sentence? (a) five (b) as many as fit (c) one (d) three
20. 20.🔍 Which is the odd one out? (a) leaning forward a little (b) a small, warm smile (c) biting your nails (d) nodding at key points
21. 21.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
22. 22.🗨️ Helpful or unhelpful when giving feedback: being kind and honest? (a) a helpful habit (b) an unhelpful habit
23. 23.Which of these is a sign of good listening? (a) interrupting midway (b) finishing their sentence (c) staring out the window (d) asking a follow-up
24. 24.❓ Is this a clear or a vague question? “Should the essay be in English or Hindi?” (a) a clear question (b) a vague question
25. 25.True or false: “chatting to others” is a rude phone habit. (a) True (b) False
26. 26.😬 You notice you are talking fast and shaking your leg. What helps? (a) talk even faster (b) leave the room (c) slow breaths, feet still (d) shake both legs
27. 27.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
28. 28.❓ Is this a clear or a vague question? “Anything I should know, maybe?” (a) a clear question (b) a vague question
29. 29.True or false: “checking your phone” is a sign of poor listening. (a) True (b) False
30. 30.👂 Good or poor listening: phone put away? (a) good listening (b) poor listening
31. 31.🔍 Which is the odd one out? (a) leaning in slightly (b) steady eye contact (c) taking short notes (d) only waiting to talk
32. 32.🎩 Formal or informal tone for a call to a college office? (a) informal (b) formal
33. 33.📞 In a polite phone call, which comes first: ask your question or note the answer? (a) ask your question (b) note the answer
34. 34.🗨️ Helpful or unhelpful when giving feedback: starting with a positive? (a) an unhelpful habit (b) a helpful habit
35. 35.True or false: a birthday message to your best friend needs a formal tone. (a) False (b) True
36. 36.👍 Why is “Good job” alone not very useful feedback? (a) it is too detailed (b) it is rude (c) it is not specific (d) it is too long
37. 37.True or false: “What about, you know, that?” is a clear question. (a) False (b) True
38. 38.True or false: “So the form is due on Friday — did I get that right?” shows that you listened. (a) False (b) True
39. 39.🔒 You only need to confirm a date. Which kind of question is quickest? (a) a riddle (b) an open question (c) a closed question (d) a long story
40. 40.True or false: “You said the library opens at 9. Is that on Saturdays too?” shows that you listened. (a) False (b) True

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students