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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 19 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.🔍 Which is the odd one out? (a) speaking privately (b) being specific (c) only listing mistakes (d) starting with a positive
  2. 2.❓ Is this an open or a closed question? “Is the form free?” (a) a closed question (b) an open question
  3. 3.🎩 Formal or informal tone for texting your cousin about a movie? (a) formal (b) informal
  4. 4.True or false: talking to your new supervisor on day one needs a formal tone. (a) True (b) False
  5. 5.True or false: “Could you kindly share the details?” is an informal line. (a) True (b) False
  6. 6.🔍 Which is the odd one out? (a) talking about the work (b) being specific (c) shouting it in public (d) being kind and honest
  7. 7.Which of these is a sign of good listening? (a) changing the topic (b) interrupting midway (c) phone put away (d) yawning loudly
  8. 8.True or false: “So, like, what about the thing?” is a vague question. (a) False (b) True
  9. 9.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) a polite greeting (d) naming the attachment
  10. 10.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  11. 11.❓ Is this an open or a closed question? “What made the play so much fun?” (a) a closed question (b) an open question
  12. 12.🗨️ Is this constructive or unhelpful feedback? “Your poster is boring. Just redo it.” (a) unhelpful feedback (b) constructive feedback
  13. 13.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) text-message spelling (d) emojis to a principal
  14. 14.❓ Is this an open or a closed question? “Is the canteen open today?” (a) a closed question (b) an open question
  15. 15.True or false: chatting with classmates at lunch needs an informal tone. (a) True (b) False
  16. 16.🔍 Which is the odd one out? (a) checking the clock (b) relaxed open hands (c) a firm, short handshake (d) sitting up straight
  17. 17.🔍 Which is the odd one out? (a) interrupting midway (b) phone put away (c) tapping on the desk (d) only waiting to talk
  18. 18.True or false: “Sorry, what? I was looking at something.” shows that you drifted off. (a) False (b) True
  19. 19.🗨️ Is this a good or a poor way to take feedback? “You are wrong. My work was perfect.” (a) a good response (b) a poor response
  20. 20.True or false: “Did you enjoy the trip?” is a closed question. (a) True (b) False
  21. 21.🔍 Which is the odd one out? (a) waiting for a pause (b) tapping on the desk (c) only waiting to talk (d) interrupting midway
  22. 22.Which of these is a polite phone habit? (a) greeting first (b) calling very late (c) eating while talking (d) mumbling your name
  23. 23.Which of these usually shows confidence? (a) slumping in the chair (b) yawning (c) a small, warm smile (d) a firm, short handshake
  24. 24.True or false: “greeting first” is a rude phone habit. (a) False (b) True
  25. 25.🥪 A good way to give feedback is… (a) a long lecture (b) one good point, one tip (c) only praise (d) only the mistakes
  26. 26.🎩 Formal or informal tone for a family group chat about dinner? (a) informal (b) formal
  27. 27.True or false: “a firm, short handshake” usually shows confidence. (a) True (b) False
  28. 28.True or false: talking to your new supervisor on day one needs an informal tone. (a) False (b) True
  29. 29.📞 In a polite phone call, which comes first: greet and say your name or say why you are calling? (a) greet and say your name (b) say why you are calling
  30. 30.🗨️ Is this constructive or unhelpful feedback? “Your points were strong. Could you add one example for the second one?” (a) constructive feedback (b) unhelpful feedback
  31. 31.True or false: joking with your brother at home needs a formal tone. (a) False (b) True
  32. 32.💬 Is this a formal or an informal line? “Thank you for this opportunity.” (a) an informal line (b) a formal line
  33. 33.❓ Is this a clear or a vague question? “Can I use a pencil for the diagram in Question 4?” (a) a vague question (b) a clear question
  34. 34.❓ Is this an open or a closed question? “How did your team solve the problem?” (a) an open question (b) a closed question
  35. 35.📞 The person you want is not available. What is best? (a) shout at the caller (b) hang up angrily (c) call ten times (d) leave a short message
  36. 36.🔍 Which is the odd one out? (a) speaking clearly (b) stating why you called (c) greeting first (d) not saying who you are
  37. 37.True or false: “Let me check I have it: two copies and one photo.” shows that you listened. (a) False (b) True
  38. 38.🗨️ Is this a good or a poor way to take feedback? “That makes sense. I did rush the ending.” (a) a good response (b) a poor response
  39. 39.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) a sensible email ID (d) text-message spelling
  40. 40.True or false: “Is the canteen open today?” is a closed question. (a) False (b) True

Answer key

  1. only listing mistakes
  2. a closed question
  3. informal
  4. True
  5. False
  6. shouting it in public
  7. phone put away
  8. True
  9. no subject line
  10. the sign-off
  11. an open question
  12. unhelpful feedback
  13. checking spelling
  14. a closed question
  15. True
  16. checking the clock
  17. phone put away
  18. True
  19. a poor response
  20. True
  21. waiting for a pause
  22. greeting first
  23. a firm, short handshake
  24. False
  25. one good point, one tip
  26. informal
  27. True
  28. False
  29. greet and say your name
  30. constructive feedback
  31. False
  32. a formal line
  33. a clear question
  34. an open question
  35. leave a short message
  36. not saying who you are
  37. True
  38. a good response
  39. text-message spelling
  40. True

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