Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 20 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.👂 Good or poor listening: waiting for a pause? (a) poor listening (b) good listening
2. 2.🧭 What decides whether you should be formal or informal? (a) the weather (b) who you are talking to (c) your shoe size (d) the time on the clock
3. 3.🎩 Formal or informal tone for joking with your brother at home? (a) formal (b) informal
4. 4.🗨️ Helpful or unhelpful when giving feedback: being specific? (a) an unhelpful habit (b) a helpful habit
5. 5.True or false: “Yeah, yeah, I know all that already.” shows that you listened. (a) True (b) False
6. 6.🎩 Formal or informal tone for a call to a college office? (a) informal (b) formal
7. 7.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
8. 8.💬 Is this a formal or an informal line? “I am writing to apply for the role.” (a) a formal line (b) an informal line
9. 9.🧍 What does this signal usually show: leaning forward a little? (a) shows confidence (b) shows interest (c) shows boredom (d) shows nervousness
10. 10.🎩 Formal or informal tone for planning a picnic with friends? (a) informal (b) formal
11. 11.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
12. 12.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) a sensible email ID (d) a silly email ID
13. 13.True or false: “staring out the window” is a sign of good listening. (a) True (b) False
14. 14.True or false: “checking your phone” is a sign of poor listening. (a) False (b) True
15. 15.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
16. 16.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
17. 17.True or false: “eyes on the speaker” usually shows interest. (a) True (b) False
18. 18.True or false: “saying your name” is a polite phone habit. (a) True (b) False
19. 19.True or false: “Cool, catch you later!” is a formal line. (a) True (b) False
20. 20.💬 Is this a formal or an informal line? “I would be grateful for your guidance.” (a) an informal line (b) a formal line
21. 21.🎯 Before asking a question in class, what helps most? (a) ask five at once (b) know what you need (c) ask during a test (d) speak very fast
22. 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
23. 23.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
24. 24.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a clear question (b) a vague question
25. 25.❓ Is this a clear or a vague question? “Where should I hand in the signed consent slip?” (a) a vague question (b) a clear question
26. 26.❓ Is this a clear or a vague question? “Could you explain step 3 of the experiment again?” (a) a vague question (b) a clear question
27. 27.Which of these is a rude phone habit? (a) saying thank you (b) greeting first (c) saying your name (d) calling very late
28. 28.🔍 Which is the odd one out? (a) saying your name (b) greeting first (c) shouting into the phone (d) speaking clearly
29. 29.True or false: “How many pages should the project report be?” is a clear question. (a) False (b) True
30. 30.🎩 Which is the formal way to say “Hey”? (a) “Sup” (b) “Good morning” (c) “Hiya” (d) “Yo”
31. 31.🔍 Which is the odd one out? (a) being specific (b) being kind and honest (c) bringing up old errors (d) giving one clear tip
32. 32.True or false: “calling very late” is a polite phone habit. (a) False (b) True
33. 33.📞 Polite or rude on the phone: not saying who you are? (a) a polite phone habit (b) a rude phone habit
34. 34.True or false: “finishing their sentence” is a sign of good listening. (a) True (b) False
35. 35.True or false: “relaxed open hands” usually shows nervousness. (a) True (b) False
36. 36.Which of these is a rude phone habit? (a) greeting first (b) stating why you called (c) not saying who you are (d) saying your name
37. 37.True or false: “nodding at key points” usually shows interest. (a) False (b) True
38. 38.🙂 A gentle smile when you meet the panel shows… (a) boredom (b) warmth and confidence (c) anger (d) fear
39. 39.🧍 What does this signal usually show: slumping in the chair? (a) shows nervousness (b) shows interest (c) shows boredom (d) shows confidence
40. 40.🥪 A good way to give feedback is… (a) one good point, one tip (b) only praise (c) only the mistakes (d) a long lecture

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