Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 23 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.Which of these is a helpful feedback habit? (a) only listing mistakes (b) mocking the person (c) starting with a positive (d) shouting it in public
2. 2.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
3. 3.🗨️ Helpful or unhelpful when giving feedback: comparing with others? (a) an unhelpful habit (b) a helpful habit
4. 4.🎤 In an interview, which tone should you use? (a) slangy and casual (b) silly and loud (c) rude and short (d) polite and formal
5. 5.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) a silly email ID (d) no name at the end
6. 6.❓ Is this a clear or a vague question? “How many pages should the project report be?” (a) a clear question (b) a vague question
7. 7.🎩 Formal or informal tone for a phone call to a hospital reception? (a) formal (b) informal
8. 8.📞 Polite or rude on the phone: mumbling your name? (a) a rude phone habit (b) a polite phone habit
9. 9.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
10. 10.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
11. 11.📞 The person you want is not available. What is best? (a) shout at the caller (b) call ten times (c) leave a short message (d) hang up angrily
12. 12.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
13. 13.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
14. 14.🗨️ Is this constructive or unhelpful feedback? “Why did you even try this?” (a) unhelpful feedback (b) constructive feedback
15. 15.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a vague question (b) a clear question
16. 16.True or false: “Are you in Class 11?” is an open question. (a) True (b) False
17. 17.🎩 Which is the formal way to say “Hey”? (a) “Yo” (b) “Good morning” (c) “Sup” (d) “Hiya”
18. 18.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
19. 19.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a clear question (b) a vague question
20. 20.True or false: “changing the topic” is a sign of poor listening. (a) False (b) True
21. 21.Which of these is a helpful feedback habit? (a) mocking the person (b) only listing mistakes (c) bringing up old errors (d) talking about the work
22. 22.❓ Is this a clear or a vague question? “What do I do?” (a) a clear question (b) a vague question
23. 23.❓ Is this an open or a closed question? “What would you change about the event?” (a) a closed question (b) an open question
24. 24.🎩 Formal or informal tone for speaking to a panel of judges? (a) informal (b) formal
25. 25.🗨️ Is this constructive or unhelpful feedback? “Your points were strong. Could you add one example for the second one?” (a) unhelpful feedback (b) constructive feedback
26. 26.True or false: “Hmm, okay, whatever you said.” shows that you drifted off. (a) True (b) False
27. 27.True or false: a phone call to a hospital reception needs a formal tone. (a) False (b) True
28. 28.🔍 Which is the odd one out? (a) asking a follow-up (b) steady eye contact (c) yawning loudly (d) taking short notes
29. 29.📞 Polite or rude on the phone: eating while talking? (a) a polite phone habit (b) a rude phone habit
30. 30.True or false: “mumbling your name” is a rude phone habit. (a) False (b) True
31. 31.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
32. 32.❓ Is this a clear or a vague question? “What time does the admission test start on Monday?” (a) a clear question (b) a vague question
33. 33.🔍 Which is the odd one out? (a) saying thank you (b) shouting into the phone (c) noting key details (d) saying your name
34. 34.❓ Is this an open or a closed question? “Did you bring your ID card?” (a) a closed question (b) an open question
35. 35.❓ Is this an open or a closed question? “Is the bus late today?” (a) a closed question (b) an open question
36. 36.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) text-message spelling (d) checking spelling
37. 37.📞 Polite or rude on the phone: hanging up suddenly? (a) a polite phone habit (b) a rude phone habit
38. 38.Which of these is a helpful feedback habit? (a) speaking privately (b) shouting it in public (c) only listing mistakes (d) mocking the person
39. 39.🧍 What does this signal usually show: checking the clock? (a) shows boredom (b) shows nervousness (c) shows interest (d) shows confidence
40. 40.📞 Polite or rude on the phone: shouting into the phone? (a) a polite phone habit (b) a rude phone habit

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students