Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 31 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.👂 What does this reply show? “So the form is due on Friday — did I get that right?” (a) shows you drifted off (b) shows you listened
2. 2.🔍 Which is the odd one out? (a) interrupting midway (b) summing up their point (c) checking your phone (d) only waiting to talk
3. 3.✋ Where should your hands be while sitting in an interview? (a) behind your head (b) in your pockets (c) resting in your lap (d) fiddling with a pen
4. 4.True or false: “saying thank you” is a polite phone habit. (a) False (b) True
5. 5.🔍 Which is the odd one out? (a) shouting into the phone (b) calling very late (c) not saying who you are (d) noting key details
6. 6.🗨️ Helpful or unhelpful when giving feedback: comparing with others? (a) a helpful habit (b) an unhelpful habit
7. 7.❓ Is this an open or a closed question? “What would you change about the event?” (a) an open question (b) a closed question
8. 8.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
9. 9.📞 In a polite phone call, which comes first: note the answer or say why you are calling? (a) note the answer (b) say why you are calling
10. 10.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
11. 11.📅 Why should you repeat key details like a date on the phone? (a) to waste time (b) to sound bored (c) to end the call (d) to avoid mistakes
12. 12.True or false: “You mentioned a science club — when does it meet?” shows that you listened. (a) False (b) True
13. 13.☎️ You get a wrong-number call. What is polite? (a) tell them politely (b) pretend to be them (c) hang up silently (d) shout at them
14. 14.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) a clear subject line (d) ALL CAPITAL LETTERS
15. 15.True or false: “What about, you know, that?” is a vague question. (a) False (b) True
16. 16.☝️ How many questions should you pack into one sentence? (a) one (b) three (c) five (d) as many as fit
17. 17.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the main message (d) the greeting
18. 18.True or false: writing to a bakery owner for a summer job needs an informal tone. (a) False (b) True
19. 19.True or false: “Have you finished the book?” is a closed question. (a) True (b) False
20. 20.👂 What is active listening? (a) waiting for your turn (b) nodding without hearing (c) listening with one ear (d) listening with focus
21. 21.🎩 Which is the formal way to write “pls”? (a) please (b) plz (c) plss (d) pleeease
22. 22.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
23. 23.True or false: “What do I do?” is a vague question. (a) False (b) True
24. 24.True or false: “a firm, short handshake” usually shows nervousness. (a) False (b) True
25. 25.🗨️ Is this constructive or unhelpful feedback? “I liked your idea. Maybe we can test it on a small group first.” (a) constructive feedback (b) unhelpful feedback
26. 26.👂 Good or poor listening: yawning loudly? (a) good listening (b) poor listening
27. 27.👂 Good or poor listening: interrupting midway? (a) good listening (b) poor listening
28. 28.🔍 Which is the odd one out? (a) speaking privately (b) being specific (c) starting with a positive (d) vague praise only
29. 29.🎩 Which is the formal way to say “No idea.”? (a) “Dunno.” (b) “No clue, man.” (c) “Who knows?” (d) “I am not sure.”
30. 30.💬 Is this a formal or an informal line? “I would be grateful for your guidance.” (a) a formal line (b) an informal line
31. 31.True or false: “That sounds hard. What did you do next?” shows that you drifted off. (a) False (b) True
32. 32.🙂 A gentle smile when you meet the panel shows… (a) boredom (b) fear (c) warmth and confidence (d) anger
33. 33.Which of these usually shows confidence? (a) checking the clock (b) leaning forward a little (c) a firm, short handshake (d) touching your face a lot
34. 34.True or false: “leaning forward a little” usually shows interest. (a) True (b) False
35. 35.True or false: “interrupting midway” is a sign of poor listening. (a) False (b) True
36. 36.True or false: “Thank you, I will work on that.” is a poor way to take feedback. (a) False (b) True
37. 37.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) an informal line (b) a formal line
38. 38.📞 Polite or rude on the phone: stating why you called? (a) a polite phone habit (b) a rude phone habit
39. 39.True or false: “greeting first” is a rude phone habit. (a) True (b) False
40. 40.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) every hour (d) never

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students