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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 34 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.☝️ How many questions should you pack into one sentence? (a) five (b) one (c) three (d) as many as fit
  2. 2.True or false: “tapping on the desk” is a sign of good listening. (a) False (b) True
  3. 3.🔍 Which is the odd one out? (a) leaning forward a little (b) a calm, steady voice (c) a small, warm smile (d) nodding at key points
  4. 4.💬 Is this a formal or an informal line? “Could you kindly share the details?” (a) a formal line (b) an informal line
  5. 5.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  6. 6.❓ Is this an open or a closed question? “Did you enjoy the trip?” (a) a closed question (b) an open question
  7. 7.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) checking spelling (d) forgetting the file
  8. 8.True or false: emailing the principal for leave needs a formal tone. (a) False (b) True
  9. 9.True or false: “Are you in Class 11?” is a closed question. (a) False (b) True
  10. 10.🗨️ Is this constructive or unhelpful feedback? “That was bad.” (a) constructive feedback (b) unhelpful feedback
  11. 11.True or false: “What made the play so much fun?” is a closed question. (a) True (b) False
  12. 12.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) an informal line (b) a formal line
  13. 13.🤝 What is a good handshake like? (a) crushing hard (b) firm and brief (c) limp and long (d) with a wet hand
  14. 14.Which of these usually shows confidence? (a) a firm, short handshake (b) slumping in the chair (c) touching your face a lot (d) nodding at key points
  15. 15.True or false: “Anyone could do better than that.” is constructive feedback. (a) True (b) False
  16. 16.🗨️ Helpful or unhelpful when giving feedback: vague praise only? (a) a helpful habit (b) an unhelpful habit
  17. 17.True or false: “What time does the admission test start on Monday?” is a clear question. (a) False (b) True
  18. 18.Which of these usually shows boredom? (a) touching your face a lot (b) eyes on the speaker (c) a shaky, quiet voice (d) checking the clock
  19. 19.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) no subject line (d) checking spelling
  20. 20.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) a clear subject line (d) emojis to a principal
  21. 21.🗨️ Is this a good or a poor way to take feedback? “Whatever. I don’t care.” (a) a poor response (b) a good response
  22. 22.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
  23. 23.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
  24. 24.❓ Is this an open or a closed question? “What does a normal day here look like?” (a) a closed question (b) an open question
  25. 25.🗨️ Is this constructive or unhelpful feedback? “The talk was well timed; try looking up from your notes more.” (a) unhelpful feedback (b) constructive feedback
  26. 26.Which of these is a polite phone habit? (a) shouting into the phone (b) a noisy background (c) chatting to others (d) saying your name
  27. 27.Which of these is a polite phone habit? (a) chatting to others (b) speaking clearly (c) hanging up suddenly (d) mumbling your name
  28. 28.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a vague question (b) a clear question
  29. 29.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) a trick question (b) no question (c) a closed question (d) an open question
  30. 30.🧍 What does this signal usually show: slumping in the chair? (a) shows interest (b) shows nervousness (c) shows confidence (d) shows boredom
  31. 31.Which of these usually shows confidence? (a) eyes on the speaker (b) a calm, steady voice (c) slumping in the chair (d) shaking your leg
  32. 32.🗨️ Is this constructive or unhelpful feedback? “Your opening was clear. Next time, slow down at the numbers.” (a) unhelpful feedback (b) constructive feedback
  33. 33.❓ Why do good listeners ask follow-up questions? (a) to end the talk (b) to show off (c) to change the topic (d) to understand better
  34. 34.True or false: writing to a bakery owner for a summer job needs a formal tone. (a) False (b) True
  35. 35.👂 What does this reply show? “That sounds hard. What did you do next?” (a) shows you drifted off (b) shows you listened
  36. 36.True or false: “only waiting to talk” is a sign of poor listening. (a) True (b) False
  37. 37.🔍 Which is the odd one out? (a) nodding at key points (b) a small, warm smile (c) leaning forward a little (d) biting your nails
  38. 38.🎩 Formal or informal tone for texting your cousin about a movie? (a) informal (b) formal
  39. 39.True or false: “Have you finished the book?” is an open question. (a) True (b) False
  40. 40.💬 Is this a formal or an informal line? “No worries, bro.” (a) an informal line (b) a formal line

Answer key

  1. one
  2. False
  3. a calm, steady voice
  4. a formal line
  5. the main message
  6. a closed question
  7. checking spelling
  8. True
  9. True
  10. unhelpful feedback
  11. False
  12. an informal line
  13. firm and brief
  14. a firm, short handshake
  15. False
  16. an unhelpful habit
  17. True
  18. checking the clock
  19. no subject line
  20. a clear subject line
  21. a poor response
  22. one based on your name
  23. after a few working days
  24. an open question
  25. constructive feedback
  26. saying your name
  27. speaking clearly
  28. a clear question
  29. an open question
  30. shows boredom
  31. a calm, steady voice
  32. constructive feedback
  33. to understand better
  34. True
  35. shows you listened
  36. True
  37. biting your nails
  38. informal
  39. False
  40. an informal line

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