Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 35 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) guess and start (b) ask a friend next week (c) repeat the key points (d) say nothing
2. 2.True or false: “a shaky, quiet voice” usually shows boredom. (a) True (b) False
3. 3.True or false: “a firm, short handshake” usually shows confidence. (a) True (b) False
4. 4.🔍 Which is the odd one out? (a) tapping on the desk (b) interrupting midway (c) steady eye contact (d) checking your phone
5. 5.🔍 Which is the odd one out? (a) staring out the window (b) phone put away (c) yawning loudly (d) checking your phone
6. 6.True or false: “What did you enjoy most about the trip?” is a closed question. (a) False (b) True
7. 7.📞 Polite or rude on the phone: saying your name? (a) a polite phone habit (b) a rude phone habit
8. 8.👂 Good or poor listening: staring out the window? (a) poor listening (b) good listening
9. 9.True or false: speaking to a panel of judges needs a formal tone. (a) False (b) True
10. 10.🎩 Formal or informal tone for a family group chat about dinner? (a) formal (b) informal
11. 11.True or false: “nodding at key points” usually shows interest. (a) False (b) True
12. 12.Which of these is a helpful feedback habit? (a) comparing with others (b) mocking the person (c) bringing up old errors (d) being kind and honest
13. 13.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
14. 14.🎯 Feedback should be about… (a) their family (b) the person’s looks (c) the work, not the person (d) old mistakes
15. 15.True or false: “saying your name” is a polite phone habit. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) nodding now and then (b) finishing their sentence (c) phone put away (d) steady eye contact
17. 17.True or false: “Thank you, I will work on that.” is a poor way to take feedback. (a) True (b) False
18. 18.❓ Is this an open or a closed question? “What made the play so much fun?” (a) an open question (b) a closed question
19. 19.🔍 Which is the odd one out? (a) a firm, short handshake (b) eyes on the speaker (c) relaxed open hands (d) sitting up straight
20. 20.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
21. 21.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) a silly email ID (d) replying within a day
22. 22.True or false: “Anything I should know, maybe?” is a clear question. (a) True (b) False
23. 23.👂 Good or poor listening: finishing their sentence? (a) good listening (b) poor listening
24. 24.True or false: “Did your team win?” is a closed question. (a) False (b) True
25. 25.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
26. 26.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
27. 27.Which of these is a sign of poor listening? (a) steady eye contact (b) changing the topic (c) summing up their point (d) phone put away
28. 28.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) no name at the end (d) replying within a day
29. 29.Which of these is a good email habit? (a) a polite greeting (b) one huge paragraph (c) forgetting the file (d) a silly email ID
30. 30.☎️ You get a wrong-number call. What is polite? (a) pretend to be them (b) hang up silently (c) shout at them (d) tell them politely
31. 31.✋ Where should your hands be while sitting in an interview? (a) behind your head (b) in your pockets (c) resting in your lap (d) fiddling with a pen
32. 32.True or false: “What time does the admission test start on Monday?” is a vague question. (a) False (b) True
33. 33.🗨️ Helpful or unhelpful when giving feedback: only listing mistakes? (a) a helpful habit (b) an unhelpful habit
34. 34.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer
35. 35.🗨️ Helpful or unhelpful when giving feedback: starting with a positive? (a) a helpful habit (b) an unhelpful habit
36. 36.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
37. 37.🔍 Which is the odd one out? (a) a calm, steady voice (b) a shaky, quiet voice (c) shaking your leg (d) biting your nails
38. 38.🧭 What decides whether you should be formal or informal? (a) who you are talking to (b) the time on the clock (c) the weather (d) your shoe size
39. 39.❓ Is this a clear or a vague question? “What time does the admission test start on Monday?” (a) a vague question (b) a clear question
40. 40.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke

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