Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 38 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.True or false: “Is it like that or something?” is a vague question. (a) False (b) True
2. 2.👂 What does this reply show? “Anyway, let me tell you about my weekend.” (a) shows you drifted off (b) shows you listened
3. 3.Which of these is an unhelpful feedback habit? (a) being specific (b) vague praise only (c) speaking privately (d) starting with a positive
4. 4.True or false: “What do I do?” is a clear question. (a) False (b) True
5. 5.Which of these usually shows nervousness? (a) checking the clock (b) biting your nails (c) a calm, steady voice (d) nodding at key points
6. 6.True or false: a family group chat about dinner needs a formal tone. (a) True (b) False
7. 7.📞 Polite or rude on the phone: stating why you called? (a) a rude phone habit (b) a polite phone habit
8. 8.True or false: “Is the last date for the form 15 June or 20 June?” is a clear question. (a) False (b) True
9. 9.🎩 Which is the formal way to write “pls”? (a) plz (b) plss (c) pleeease (d) please
10. 10.🔍 Which is the odd one out? (a) calling very late (b) shouting into the phone (c) saying your name (d) not saying who you are
11. 11.🔍 Which is the odd one out? (a) shaking your leg (b) touching your face a lot (c) biting your nails (d) a small, warm smile
12. 12.Which of these is a polite phone habit? (a) a noisy background (b) eating while talking (c) greeting first (d) not saying who you are
13. 13.❓ Is this an open or a closed question? “Is the form free?” (a) an open question (b) a closed question
14. 14.🔍 Which is the odd one out? (a) speaking clearly (b) calling very late (c) eating while talking (d) mumbling your name
15. 15.📞 Polite or rude on the phone: saying your name? (a) a polite phone habit (b) a rude phone habit
16. 16.Which of these is a polite phone habit? (a) calling very late (b) stating why you called (c) not saying who you are (d) eating while talking
17. 17.True or false: talking to your new supervisor on day one needs an informal tone. (a) False (b) True
18. 18.💬 Is this a formal or an informal line? “Please let me know if you need anything else.” (a) an informal line (b) a formal line
19. 19.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
20. 20.📞 In a polite phone call, which comes first: ask your question or note the answer? (a) ask your question (b) note the answer
21. 21.📞 In a polite phone call, which comes first: ask your question or thank and say goodbye? (a) ask your question (b) thank and say goodbye
22. 22.🎯 Feedback should be about… (a) their family (b) the person’s looks (c) the work, not the person (d) old mistakes
23. 23.🔍 Which is the odd one out? (a) touching your face a lot (b) shaking your leg (c) relaxed open hands (d) a shaky, quiet voice
24. 24.True or false: “Cool, catch you later!” is an informal line. (a) True (b) False
25. 25.🤝 What is a good handshake like? (a) crushing hard (b) with a wet hand (c) limp and long (d) firm and brief
26. 26.True or false: “What made the play so much fun?” is an open question. (a) True (b) False
27. 27.🧍 What does this signal usually show: a calm, steady voice? (a) shows interest (b) shows boredom (c) shows confidence (d) shows nervousness
28. 28.Which of these usually shows boredom? (a) shaking your leg (b) slumping in the chair (c) touching your face a lot (d) eyes on the speaker
29. 29.🗨️ Helpful or unhelpful when giving feedback: bringing up old errors? (a) an unhelpful habit (b) a helpful habit
30. 30.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
31. 31.🎩 Formal or informal tone for planning a picnic with friends? (a) informal (b) formal
32. 32.😬 You notice you are talking fast and shaking your leg. What helps? (a) shake both legs (b) leave the room (c) slow breaths, feet still (d) talk even faster
33. 33.🙂 A gentle smile when you meet the panel shows… (a) anger (b) boredom (c) fear (d) warmth and confidence
34. 34.Which of these is a sign of poor listening? (a) phone put away (b) nodding now and then (c) steady eye contact (d) interrupting midway
35. 35.True or false: “Good effort on the report — check the spelling on page 2.” is unhelpful feedback. (a) True (b) False
36. 36.🔍 Which is the odd one out? (a) replying within a day (b) no name at the end (c) short paragraphs (d) a sensible email ID
37. 37.☝️ How many questions should you pack into one sentence? (a) three (b) as many as fit (c) one (d) five
38. 38.True or false: “a small, warm smile” usually shows confidence. (a) True (b) False
39. 39.🗨️ Is this a good or a poor way to take feedback? “You are wrong. My work was perfect.” (a) a poor response (b) a good response
40. 40.Which of these is a sign of poor listening? (a) leaning in slightly (b) waiting for a pause (c) changing the topic (d) nodding now and then

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