Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 39 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.👂 Good or poor listening: repeating the key point? (a) poor listening (b) good listening
2. 2.Which of these is a rude phone habit? (a) saying your name (b) saying thank you (c) mumbling your name (d) greeting first
3. 3.True or false: “Are you in Class 11?” is a closed question. (a) False (b) True
4. 4.True or false: “What do I do?” is a vague question. (a) True (b) False
5. 5.🙋 Which is the most polite way to begin a question to a teacher? (a) “Excuse me, ma’am, …” (b) “Tell me now…” (c) “Oi, listen…” (d) “Hey, you!”
6. 6.🗨️ Is this a good or a poor way to take feedback? “Whatever. I don’t care.” (a) a good response (b) a poor response
7. 7.True or false: “nodding now and then” is a sign of good listening. (a) False (b) True
8. 8.True or false: writing to a bakery owner for a summer job needs an informal tone. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) checking the clock (b) a blank stare (c) yawning (d) nodding at key points
10. 10.❓ Is this a clear or a vague question? “What do I do?” (a) a vague question (b) a clear question
11. 11.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer
12. 12.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
13. 13.Which of these is a poor email habit? (a) a silly email ID (b) replying within a day (c) short paragraphs (d) checking spelling
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
15. 15.True or false: “Thank you for this opportunity.” is an informal line. (a) False (b) True
16. 16.🗨️ Is this a good or a poor way to take feedback? “Thank you, I will work on that.” (a) a poor response (b) a good response
17. 17.👍 Why is “Good job” alone not very useful feedback? (a) it is too long (b) it is not specific (c) it is too detailed (d) it is rude
18. 18.🤝 What is a good handshake like? (a) with a wet hand (b) crushing hard (c) limp and long (d) firm and brief
19. 19.🗨️ Is this constructive or unhelpful feedback? “Good effort on the report — check the spelling on page 2.” (a) constructive feedback (b) unhelpful feedback
20. 20.☝️ How many questions should you pack into one sentence? (a) as many as fit (b) three (c) one (d) five
21. 21.True or false: “hanging up suddenly” is a rude phone habit. (a) True (b) False
22. 22.Which of these usually shows interest? (a) leaning forward a little (b) biting your nails (c) slumping in the chair (d) a shaky, quiet voice
23. 23.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
24. 24.True or false: “What do I do?” is a clear question. (a) False (b) True
25. 25.🗨️ Is this constructive or unhelpful feedback? “I liked your idea. Maybe we can test it on a small group first.” (a) constructive feedback (b) unhelpful feedback
26. 26.Which of these is a sign of good listening? (a) nodding now and then (b) changing the topic (c) tapping on the desk (d) interrupting midway
27. 27.❓ Is this an open or a closed question? “What does a normal day here look like?” (a) an open question (b) a closed question
28. 28.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
29. 29.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
30. 30.Which of these usually shows confidence? (a) yawning (b) biting your nails (c) a firm, short handshake (d) leaning forward a little
31. 31.True or false: “You mentioned a science club — when does it meet?” shows that you drifted off. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) giving one clear tip (b) being specific (c) bringing up old errors (d) starting with a positive
33. 33.🔍 Which is the odd one out? (a) interrupting midway (b) staring out the window (c) steady eye contact (d) changing the topic
34. 34.True or false: “How did your team solve the problem?” is an open question. (a) True (b) False
35. 35.❓ Is this an open or a closed question? “Why did you choose this subject?” (a) a closed question (b) an open question
36. 36.True or false: “What about, you know, that?” is a clear question. (a) False (b) True
37. 37.🎩 Formal or informal tone for talking to your new supervisor on day one? (a) formal (b) informal
38. 38.Which of these is a polite phone habit? (a) calling very late (b) eating while talking (c) mumbling your name (d) greeting first
39. 39.Which of these is a sign of poor listening? (a) finishing their sentence (b) steady eye contact (c) waiting for a pause (d) asking a follow-up
40. 40.🗨️ Helpful or unhelpful when giving feedback: talking about the work? (a) an unhelpful habit (b) a helpful habit

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students