Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.True or false: “How did your team solve the problem?” is a closed question. (a) True (b) False
- 2.🎩 Which is the formal way to say “Thanks a ton!”? (a) “Thx!” (b) “Tysm!!” (c) “Thank you very much.” (d) “Ta!”
- 3.👂 Good or poor listening: staring out the window? (a) good listening (b) poor listening
- 4.❓ Is this a clear or a vague question? “Huh? The stuff for tomorrow?” (a) a clear question (b) a vague question
- 5.💬 Is this a formal or an informal line? “Thank you for this opportunity.” (a) an informal line (b) a formal line
- 6.❓ Is this an open or a closed question? “Did you enjoy the trip?” (a) an open question (b) a closed question
- 7.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) short paragraphs
- 8.True or false: “Can you explain everything again?” is a clear question. (a) True (b) False
- 9.Which of these is a polite phone habit? (a) eating while talking (b) hanging up suddenly (c) noting key details (d) shouting into the phone
- 10.🔍 Which is the odd one out? (a) biting your nails (b) a shaky, quiet voice (c) shaking your leg (d) yawning
- 11.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 12.📞 Polite or rude on the phone: eating while talking? (a) a polite phone habit (b) a rude phone habit
- 13.Which of these usually shows nervousness? (a) touching your face a lot (b) leaning forward a little (c) nodding at key points (d) a firm, short handshake
- 14.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) a clear subject line (d) replying within a day
- 15.True or false: “Why did you choose this subject?” is an open question. (a) False (b) True
- 16.True or false: “Is it like that or something?” is a clear question. (a) False (b) True
- 17.🔍 Which is the odd one out? (a) noting key details (b) calling at a fair time (c) shouting into the phone (d) saying thank you
- 18.❓ Is this an open or a closed question? “How did your team solve the problem?” (a) a closed question (b) an open question
- 19.🧍 What does this signal usually show: a calm, steady voice? (a) shows boredom (b) shows interest (c) shows confidence (d) shows nervousness
- 20.❓ Is this an open or a closed question? “How do students usually prepare for this?” (a) a closed question (b) an open question
- 21.True or false: “staring out the window” is a sign of poor listening. (a) False (b) True
- 22.🪑 Which sitting posture suits an interview? (a) one leg on the chair (b) slumped sideways (c) leaning far back (d) upright, feet flat
- 23.🗨️ Is this a good or a poor way to take feedback? “Whatever. I don’t care.” (a) a poor response (b) a good response
- 24.💬 Is this a formal or an informal line? “Cool, catch you later!” (a) an informal line (b) a formal line
- 25.Which of these is a rude phone habit? (a) asking “Is now okay?” (b) stating why you called (c) not saying who you are (d) greeting first
- 26.🔍 Which is the odd one out? (a) hanging up suddenly (b) greeting first (c) calling very late (d) a noisy background
- 27.❓ Is this a clear or a vague question? “What about, you know, that?” (a) a clear question (b) a vague question
- 28.☝️ How many questions should you pack into one sentence? (a) three (b) one (c) five (d) as many as fit
- 29.🗨️ Helpful or unhelpful when giving feedback: comparing with others? (a) an unhelpful habit (b) a helpful habit
- 30.❓ Is this an open or a closed question? “Is the bus late today?” (a) a closed question (b) an open question
- 31.True or false: “Is the canteen open today?” is a closed question. (a) False (b) True
- 32.📞 Polite or rude on the phone: stating why you called? (a) a rude phone habit (b) a polite phone habit
- 33.👂 Good or poor listening: nodding now and then? (a) good listening (b) poor listening
- 34.📞 Polite or rude on the phone: greeting first? (a) a rude phone habit (b) a polite phone habit
- 35.🗨️ Helpful or unhelpful when giving feedback: talking about the work? (a) a helpful habit (b) an unhelpful habit
- 36.Which of these usually shows interest? (a) shaking your leg (b) a small, warm smile (c) checking the clock (d) relaxed open hands
- 37.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 38.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 39.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 40.True or false: “a noisy background” is a polite phone habit. (a) False (b) True
Answer key
- False
- “Thank you very much.”
- poor listening
- a vague question
- a formal line
- a closed question
- short paragraphs
- False
- noting key details
- yawning
- the main message
- a rude phone habit
- touching your face a lot
- a silly email ID
- True
- False
- shouting into the phone
- an open question
- shows confidence
- an open question
- True
- upright, feet flat
- a poor response
- an informal line
- not saying who you are
- greeting first
- a vague question
- one
- an unhelpful habit
- a closed question
- True
- a polite phone habit
- good listening
- a polite phone habit
- a helpful habit
- a small, warm smile
- why you are writing
- a poor email habit
- the subject line
- False
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students