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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 41 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.True or false: a voice note to your old school friend needs an informal tone. (a) True (b) False
  2. 2.❓ Is this a clear or a vague question? “How many pages should the project report be?” (a) a clear question (b) a vague question
  3. 3.True or false: a voice note to your old school friend needs a formal tone. (a) True (b) False
  4. 4.🔍 Which is the odd one out? (a) a calm, steady voice (b) a firm, short handshake (c) touching your face a lot (d) relaxed open hands
  5. 5.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
  6. 6.❓ Is this an open or a closed question? “Are you in Class 11?” (a) a closed question (b) an open question
  7. 7.👂 What does this reply show? “Sorry, what? I was looking at something.” (a) shows you drifted off (b) shows you listened
  8. 8.True or false: “Is the last date for the form 15 June or 20 June?” is a vague question. (a) True (b) False
  9. 9.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) ask a friend next week (b) repeat the key points (c) say nothing (d) guess and start
  10. 10.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows confidence (b) shows boredom (c) shows nervousness (d) shows interest
  11. 11.💬 Is this a formal or an informal line? “Gonna be late, sorry!” (a) a formal line (b) an informal line
  12. 12.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
  13. 13.📞 You call a school office to ask about admission. What do you say first? (a) “Who is this?” (b) “Tell me the fees.” (c) “Hello? Hello?” (d) a greeting and your name
  14. 14.👂 Good or poor listening: repeating the key point? (a) good listening (b) poor listening
  15. 15.🗨️ Helpful or unhelpful when giving feedback: only listing mistakes? (a) a helpful habit (b) an unhelpful habit
  16. 16.🔍 Which is the odd one out? (a) noting key details (b) speaking clearly (c) asking “Is now okay?” (d) not saying who you are
  17. 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  18. 18.🔍 Which is the odd one out? (a) calling very late (b) chatting to others (c) mumbling your name (d) noting key details
  19. 19.🎯 Before asking a question in class, what helps most? (a) ask five at once (b) know what you need (c) ask during a test (d) speak very fast
  20. 20.🧍 What does this signal usually show: slumping in the chair? (a) shows interest (b) shows boredom (c) shows nervousness (d) shows confidence
  21. 21.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  22. 22.Which of these is a polite phone habit? (a) mumbling your name (b) saying your name (c) shouting into the phone (d) a noisy background
  23. 23.Which of these usually shows nervousness? (a) a shaky, quiet voice (b) sitting up straight (c) eyes on the speaker (d) a firm, short handshake
  24. 24.🗨️ Helpful or unhelpful when giving feedback: shouting it in public? (a) an unhelpful habit (b) a helpful habit
  25. 25.True or false: “Should the essay be in English or Hindi?” is a clear question. (a) True (b) False
  26. 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  27. 27.True or false: “Is the canteen open today?” is a closed question. (a) False (b) True
  28. 28.Which of these is a helpful feedback habit? (a) comparing with others (b) only listing mistakes (c) vague praise only (d) speaking privately
  29. 29.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
  30. 30.True or false: “taking short notes” is a sign of good listening. (a) False (b) True
  31. 31.🗨️ Is this a good or a poor way to take feedback? “Thanks for telling me. Which part was hardest to follow?” (a) a good response (b) a poor response
  32. 32.🔍 Which is the odd one out? (a) sitting up straight (b) eyes on the speaker (c) nodding at key points (d) a small, warm smile
  33. 33.True or false: “noting key details” is a polite phone habit. (a) False (b) True
  34. 34.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) an open question (b) a closed question (c) no question (d) a trick question
  35. 35.True or false: “chatting to others” is a polite phone habit. (a) False (b) True
  36. 36.🔍 Which is the odd one out? (a) a blank stare (b) checking the clock (c) yawning (d) biting your nails
  37. 37.🔁 “Paraphrasing” in a conversation means… (a) shouting it back (b) copying it exactly (c) ignoring it (d) saying it in your words
  38. 38.Which of these is a rude phone habit? (a) saying thank you (b) saying your name (c) greeting first (d) mumbling your name
  39. 39.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  40. 40.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) a silly email ID (d) a clear subject line

Answer key

  1. True
  2. a clear question
  3. False
  4. touching your face a lot
  5. formally and briefly
  6. a closed question
  7. shows you drifted off
  8. False
  9. repeat the key points
  10. shows nervousness
  11. an informal line
  12. that a file is attached
  13. a greeting and your name
  14. good listening
  15. an unhelpful habit
  16. not saying who you are
  17. the sign-off
  18. noting key details
  19. know what you need
  20. shows boredom
  21. the sign-off
  22. saying your name
  23. a shaky, quiet voice
  24. an unhelpful habit
  25. True
  26. the greeting
  27. True
  28. speaking privately
  29. after a few working days
  30. True
  31. a good response
  32. sitting up straight
  33. True
  34. an open question
  35. False
  36. biting your nails
  37. saying it in your words
  38. mumbling your name
  39. the subject line
  40. a silly email ID

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