Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 42 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.True or false: “Is the last date for the form 15 June or 20 June?” is a clear question. (a) False (b) True
2. 2.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
3. 3.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
4. 4.🗨️ Is this a good or a poor way to take feedback? “Well, your poster was worse.” (a) a good response (b) a poor response
5. 5.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
6. 6.Which of these is a sign of good listening? (a) tapping on the desk (b) waiting for a pause (c) interrupting midway (d) changing the topic
7. 7.❓ Is this an open or a closed question? “How do students usually prepare for this?” (a) an open question (b) a closed question
8. 8.✋ Where should your hands be while sitting in an interview? (a) fiddling with a pen (b) resting in your lap (c) behind your head (d) in your pockets
9. 9.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
10. 10.True or false: chatting with classmates at lunch needs a formal tone. (a) False (b) True
11. 11.Which of these is a polite phone habit? (a) eating while talking (b) mumbling your name (c) a noisy background (d) greeting first
12. 12.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
13. 13.🧭 What decides whether you should be formal or informal? (a) your shoe size (b) the time on the clock (c) who you are talking to (d) the weather
14. 14.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
15. 15.🔍 Which is the odd one out? (a) a firm, short handshake (b) a calm, steady voice (c) nodding at key points (d) sitting up straight
16. 16.🗨️ Helpful or unhelpful when giving feedback: comparing with others? (a) a helpful habit (b) an unhelpful habit
17. 17.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye
18. 18.🕘 A good time to call an office is usually… (a) during working hours (b) on a holiday (c) very early morning (d) late at night
19. 19.❓ Is this a clear or a vague question? “Can I use a pencil for the diagram in Question 4?” (a) a vague question (b) a clear question
20. 20.True or false: “leaning in slightly” is a sign of good listening. (a) False (b) True
21. 21.💬 Is this a formal or an informal line? “Please let me know if you need anything else.” (a) a formal line (b) an informal line
22. 22.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
23. 23.Which of these is an unhelpful feedback habit? (a) vague praise only (b) being specific (c) speaking privately (d) starting with a positive
24. 24.Which of these usually shows confidence? (a) shaking your leg (b) eyes on the speaker (c) relaxed open hands (d) a small, warm smile
25. 25.📳 Your phone rings during an interview. What should you have done? (a) set a fun ringtone (b) answered it (c) switched it off (d) kept it loud
26. 26.🔍 Which is the odd one out? (a) talking about the work (b) giving one clear tip (c) bringing up old errors (d) starting with a positive
27. 27.🎤 An interviewer says your answer was too long. What is best? (a) argue with them (b) stop talking fully (c) thank them and shorten (d) repeat the answer
28. 28.❓ Is this a clear or a vague question? “So, like, what about the thing?” (a) a vague question (b) a clear question
29. 29.📅 Why should you repeat key details like a date on the phone? (a) to waste time (b) to sound bored (c) to avoid mistakes (d) to end the call
30. 30.🔍 Which is the odd one out? (a) a shaky, quiet voice (b) biting your nails (c) eyes on the speaker (d) shaking your leg
31. 31.👂 Good or poor listening: tapping on the desk? (a) poor listening (b) good listening
32. 32.📞 Polite or rude on the phone: hanging up suddenly? (a) a rude phone habit (b) a polite phone habit
33. 33.👂 What does this reply show? “Yeah, yeah, I know all that already.” (a) shows you drifted off (b) shows you listened
34. 34.🧍 What does this signal usually show: shaking your leg? (a) shows boredom (b) shows nervousness (c) shows confidence (d) shows interest
35. 35.Which of these is a sign of poor listening? (a) asking a follow-up (b) staring out the window (c) nodding now and then (d) summing up their point
36. 36.True or false: “relaxed open hands” usually shows confidence. (a) True (b) False
37. 37.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a vague question (b) a clear question
38. 38.🔒 You only need to confirm a date. Which kind of question is quickest? (a) a long story (b) a closed question (c) a riddle (d) an open question
39. 39.🔍 Which is the odd one out? (a) only waiting to talk (b) leaning in slightly (c) repeating the key point (d) steady eye contact
40. 40.📝 Before an important call, what should you keep ready? (a) the TV on (b) a pen and your notes (c) a snack (d) loud music

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students