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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 46 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.❓ Is this an open or a closed question? “Did you bring your ID card?” (a) an open question (b) a closed question
  2. 2.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) emojis to a principal (d) a polite greeting
  3. 3.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a clear question (b) a vague question
  4. 4.Which of these is a sign of poor listening? (a) summing up their point (b) phone put away (c) checking your phone (d) taking short notes
  5. 5.👂 Good or poor listening: only waiting to talk? (a) good listening (b) poor listening
  6. 6.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  7. 7.🧍 What does this signal usually show: shaking your leg? (a) shows interest (b) shows boredom (c) shows confidence (d) shows nervousness
  8. 8.🎩 Formal or informal tone for joking with your brother at home? (a) formal (b) informal
  9. 9.📞 Polite or rude on the phone: a noisy background? (a) a rude phone habit (b) a polite phone habit
  10. 10.🔍 Which is the odd one out? (a) nodding at key points (b) eyes on the speaker (c) leaning forward a little (d) a calm, steady voice
  11. 11.🎩 Formal or informal tone for a letter to the bank manager? (a) formal (b) informal
  12. 12.True or false: planning a picnic with friends needs a formal tone. (a) True (b) False
  13. 13.🗨️ Is this a good or a poor way to take feedback? “Whatever. I don’t care.” (a) a poor response (b) a good response
  14. 14.🔍 Which is the odd one out? (a) vague praise only (b) only listing mistakes (c) comparing with others (d) starting with a positive
  15. 15.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  16. 16.📞 In a polite phone call, which comes first: greet and say your name or ask your question? (a) greet and say your name (b) ask your question
  17. 17.Which of these is a sign of good listening? (a) staring out the window (b) only waiting to talk (c) repeating the key point (d) tapping on the desk
  18. 18.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  19. 19.🔍 Which is the odd one out? (a) being specific (b) vague praise only (c) bringing up old errors (d) only listing mistakes
  20. 20.Which of these usually shows confidence? (a) a shaky, quiet voice (b) a blank stare (c) yawning (d) sitting up straight
  21. 21.True or false: “steady eye contact” is a sign of good listening. (a) False (b) True
  22. 22.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) a trick question (b) an open question (c) no question (d) a closed question
  23. 23.True or false: “Are you in Class 11?” is an open question. (a) True (b) False
  24. 24.🎤 An interviewer says your answer was too long. What is best? (a) repeat the answer (b) argue with them (c) stop talking fully (d) thank them and shorten
  25. 25.👂 What does this reply show? “Wait, who are we talking about again?” (a) shows you listened (b) shows you drifted off
  26. 26.True or false: “Huh? The stuff for tomorrow?” is a clear question. (a) False (b) True
  27. 27.🎩 Formal or informal tone for a family group chat about dinner? (a) formal (b) informal
  28. 28.True or false: “interrupting midway” is a sign of good listening. (a) False (b) True
  29. 29.True or false: “Send me the deets pls.” is a formal line. (a) True (b) False
  30. 30.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer
  31. 31.❓ Is this an open or a closed question? “Did you enjoy the trip?” (a) a closed question (b) an open question
  32. 32.❓ Is this a clear or a vague question? “How many pages should the project report be?” (a) a clear question (b) a vague question
  33. 33.📞 Polite or rude on the phone: saying your name? (a) a polite phone habit (b) a rude phone habit
  34. 34.True or false: “You said the library opens at 9. Is that on Saturdays too?” shows that you listened. (a) True (b) False
  35. 35.True or false: “Did you enjoy the trip?” is a closed question. (a) True (b) False
  36. 36.True or false: “I would be grateful for your guidance.” is an informal line. (a) False (b) True
  37. 37.Which of these is a polite phone habit? (a) a noisy background (b) calling very late (c) shouting into the phone (d) saying thank you
  38. 38.Which of these is a rude phone habit? (a) greeting first (b) speaking clearly (c) calling very late (d) saying thank you
  39. 39.🙋 Which is the most polite way to begin a question to a teacher? (a) “Tell me now…” (b) “Oi, listen…” (c) “Hey, you!” (d) “Excuse me, ma’am, …”
  40. 40.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject

Answer key

  1. a closed question
  2. emojis to a principal
  3. a clear question
  4. checking your phone
  5. poor listening
  6. the sign-off
  7. shows nervousness
  8. informal
  9. a rude phone habit
  10. a calm, steady voice
  11. formal
  12. False
  13. a poor response
  14. starting with a positive
  15. a poor email habit
  16. greet and say your name
  17. repeating the key point
  18. the details
  19. being specific
  20. sitting up straight
  21. True
  22. an open question
  23. False
  24. thank them and shorten
  25. shows you drifted off
  26. False
  27. informal
  28. False
  29. False
  30. note the answer
  31. a closed question
  32. a clear question
  33. a polite phone habit
  34. True
  35. True
  36. False
  37. saying thank you
  38. calling very late
  39. “Excuse me, ma’am, …”
  40. read it once more

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students