Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.❓ Is this an open or a closed question? “Did you bring your ID card?” (a) an open question (b) a closed question
- 2.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) emojis to a principal (d) a polite greeting
- 3.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a clear question (b) a vague question
- 4.Which of these is a sign of poor listening? (a) summing up their point (b) phone put away (c) checking your phone (d) taking short notes
- 5.👂 Good or poor listening: only waiting to talk? (a) good listening (b) poor listening
- 6.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 7.🧍 What does this signal usually show: shaking your leg? (a) shows interest (b) shows boredom (c) shows confidence (d) shows nervousness
- 8.🎩 Formal or informal tone for joking with your brother at home? (a) formal (b) informal
- 9.📞 Polite or rude on the phone: a noisy background? (a) a rude phone habit (b) a polite phone habit
- 10.🔍 Which is the odd one out? (a) nodding at key points (b) eyes on the speaker (c) leaning forward a little (d) a calm, steady voice
- 11.🎩 Formal or informal tone for a letter to the bank manager? (a) formal (b) informal
- 12.True or false: planning a picnic with friends needs a formal tone. (a) True (b) False
- 13.🗨️ Is this a good or a poor way to take feedback? “Whatever. I don’t care.” (a) a poor response (b) a good response
- 14.🔍 Which is the odd one out? (a) vague praise only (b) only listing mistakes (c) comparing with others (d) starting with a positive
- 15.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 16.📞 In a polite phone call, which comes first: greet and say your name or ask your question? (a) greet and say your name (b) ask your question
- 17.Which of these is a sign of good listening? (a) staring out the window (b) only waiting to talk (c) repeating the key point (d) tapping on the desk
- 18.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 19.🔍 Which is the odd one out? (a) being specific (b) vague praise only (c) bringing up old errors (d) only listing mistakes
- 20.Which of these usually shows confidence? (a) a shaky, quiet voice (b) a blank stare (c) yawning (d) sitting up straight
- 21.True or false: “steady eye contact” is a sign of good listening. (a) False (b) True
- 22.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) a trick question (b) an open question (c) no question (d) a closed question
- 23.True or false: “Are you in Class 11?” is an open question. (a) True (b) False
- 24.🎤 An interviewer says your answer was too long. What is best? (a) repeat the answer (b) argue with them (c) stop talking fully (d) thank them and shorten
- 25.👂 What does this reply show? “Wait, who are we talking about again?” (a) shows you listened (b) shows you drifted off
- 26.True or false: “Huh? The stuff for tomorrow?” is a clear question. (a) False (b) True
- 27.🎩 Formal or informal tone for a family group chat about dinner? (a) formal (b) informal
- 28.True or false: “interrupting midway” is a sign of good listening. (a) False (b) True
- 29.True or false: “Send me the deets pls.” is a formal line. (a) True (b) False
- 30.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer
- 31.❓ Is this an open or a closed question? “Did you enjoy the trip?” (a) a closed question (b) an open question
- 32.❓ Is this a clear or a vague question? “How many pages should the project report be?” (a) a clear question (b) a vague question
- 33.📞 Polite or rude on the phone: saying your name? (a) a polite phone habit (b) a rude phone habit
- 34.True or false: “You said the library opens at 9. Is that on Saturdays too?” shows that you listened. (a) True (b) False
- 35.True or false: “Did you enjoy the trip?” is a closed question. (a) True (b) False
- 36.True or false: “I would be grateful for your guidance.” is an informal line. (a) False (b) True
- 37.Which of these is a polite phone habit? (a) a noisy background (b) calling very late (c) shouting into the phone (d) saying thank you
- 38.Which of these is a rude phone habit? (a) greeting first (b) speaking clearly (c) calling very late (d) saying thank you
- 39.🙋 Which is the most polite way to begin a question to a teacher? (a) “Tell me now…” (b) “Oi, listen…” (c) “Hey, you!” (d) “Excuse me, ma’am, …”
- 40.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
Answer key
- a closed question
- emojis to a principal
- a clear question
- checking your phone
- poor listening
- the sign-off
- shows nervousness
- informal
- a rude phone habit
- a calm, steady voice
- formal
- False
- a poor response
- starting with a positive
- a poor email habit
- greet and say your name
- repeating the key point
- the details
- being specific
- sitting up straight
- True
- an open question
- False
- thank them and shorten
- shows you drifted off
- False
- informal
- False
- False
- note the answer
- a closed question
- a clear question
- a polite phone habit
- True
- True
- False
- saying thank you
- calling very late
- “Excuse me, ma’am, …”
- read it once more
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students