Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) a closed question (b) no question (c) a trick question (d) an open question
- 2.🎧 In an interview, you did not hear a question clearly. What is best? (a) answer something else (b) guess the question (c) stay silent (d) politely ask to repeat
- 3.True or false: “Have you finished the book?” is an open question. (a) False (b) True
- 4.📞 In a polite phone call, which comes first: greet and say your name or note the answer? (a) greet and say your name (b) note the answer
- 5.True or false: “What time does the admission test start on Monday?” is a clear question. (a) False (b) True
- 6.True or false: “The talk was well timed; try looking up from your notes more.” is constructive feedback. (a) False (b) True
- 7.True or false: “a noisy background” is a rude phone habit. (a) True (b) False
- 8.🔍 Which is the odd one out? (a) waiting for a pause (b) nodding now and then (c) yawning loudly (d) repeating the key point
- 9.🔍 Which is the odd one out? (a) a noisy background (b) saying thank you (c) hanging up suddenly (d) shouting into the phone
- 10.❓ Is this an open or a closed question? “Is the bus late today?” (a) an open question (b) a closed question
- 11.True or false: “What does a normal day here look like?” is a closed question. (a) True (b) False
- 12.Which of these is a polite phone habit? (a) shouting into the phone (b) eating while talking (c) hanging up suddenly (d) stating why you called
- 13.True or false: “a small, warm smile” usually shows nervousness. (a) False (b) True
- 14.🎩 Formal or informal tone for speaking to a panel of judges? (a) informal (b) formal
- 15.True or false: “a shaky, quiet voice” usually shows confidence. (a) True (b) False
- 16.True or false: “What do I do?” is a clear question. (a) False (b) True
- 17.True or false: “Sorry, what? I was looking at something.” shows that you listened. (a) True (b) False
- 18.Which of these usually shows nervousness? (a) a blank stare (b) shaking your leg (c) leaning forward a little (d) relaxed open hands
- 19.True or false: “yawning loudly” is a sign of poor listening. (a) False (b) True
- 20.📳 Your phone rings during an interview. What should you have done? (a) set a fun ringtone (b) kept it loud (c) switched it off (d) answered it
- 21.True or false: “leaning in slightly” is a sign of poor listening. (a) True (b) False
- 22.👂 Good or poor listening: yawning loudly? (a) poor listening (b) good listening
- 23.True or false: “Which documents should I bring for the scholarship form?” is a vague question. (a) False (b) True
- 24.🙏 After you get an answer, what is a good habit? (a) roll your eyes (b) say thank you (c) walk off silently (d) ask it again
- 25.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
- 26.Which of these is a polite phone habit? (a) asking “Is now okay?” (b) calling very late (c) shouting into the phone (d) hanging up suddenly
- 27.🔁 “Paraphrasing” in a conversation means… (a) ignoring it (b) saying it in your words (c) copying it exactly (d) shouting it back
- 28.🔍 Which is the odd one out? (a) shaking your leg (b) a shaky, quiet voice (c) biting your nails (d) yawning
- 29.Which of these usually shows boredom? (a) shaking your leg (b) checking the clock (c) relaxed open hands (d) a firm, short handshake
- 30.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 31.📞 In a polite phone call, which comes first: thank and say goodbye or ask your question? (a) thank and say goodbye (b) ask your question
- 32.💬 Is this a formal or an informal line? “Could you kindly share the details?” (a) an informal line (b) a formal line
- 33.True or false: speaking to a panel of judges needs a formal tone. (a) False (b) True
- 34.🎯 Before asking a question in class, what helps most? (a) ask five at once (b) ask during a test (c) speak very fast (d) know what you need
- 35.🗨️ Is this constructive or unhelpful feedback? “Anyone could do better than that.” (a) unhelpful feedback (b) constructive feedback
- 36.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) no name at the end (d) a clear subject line
- 37.True or false: “Thank you, I will work on that.” is a good way to take feedback. (a) True (b) False
- 38.True or false: “noting key details” is a polite phone habit. (a) False (b) True
- 39.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 40.🗨️ Is this a good or a poor way to take feedback? “Fine. I will never try again.” (a) a poor response (b) a good response
Answer key
- an open question
- politely ask to repeat
- False
- greet and say your name
- True
- True
- True
- yawning loudly
- saying thank you
- a closed question
- False
- stating why you called
- False
- formal
- False
- False
- False
- shaking your leg
- True
- switched it off
- False
- poor listening
- False
- say thank you
- one based on your name
- asking “Is now okay?”
- saying it in your words
- yawning
- checking the clock
- why you are writing
- ask your question
- a formal line
- True
- know what you need
- unhelpful feedback
- no name at the end
- True
- True
- the greeting
- a poor response
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students