← Part 1 test: communication skills lesson New set →

Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 50 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) a closed question (b) no question (c) a trick question (d) an open question
  2. 2.🎧 In an interview, you did not hear a question clearly. What is best? (a) answer something else (b) guess the question (c) stay silent (d) politely ask to repeat
  3. 3.True or false: “Have you finished the book?” is an open question. (a) False (b) True
  4. 4.📞 In a polite phone call, which comes first: greet and say your name or note the answer? (a) greet and say your name (b) note the answer
  5. 5.True or false: “What time does the admission test start on Monday?” is a clear question. (a) False (b) True
  6. 6.True or false: “The talk was well timed; try looking up from your notes more.” is constructive feedback. (a) False (b) True
  7. 7.True or false: “a noisy background” is a rude phone habit. (a) True (b) False
  8. 8.🔍 Which is the odd one out? (a) waiting for a pause (b) nodding now and then (c) yawning loudly (d) repeating the key point
  9. 9.🔍 Which is the odd one out? (a) a noisy background (b) saying thank you (c) hanging up suddenly (d) shouting into the phone
  10. 10.❓ Is this an open or a closed question? “Is the bus late today?” (a) an open question (b) a closed question
  11. 11.True or false: “What does a normal day here look like?” is a closed question. (a) True (b) False
  12. 12.Which of these is a polite phone habit? (a) shouting into the phone (b) eating while talking (c) hanging up suddenly (d) stating why you called
  13. 13.True or false: “a small, warm smile” usually shows nervousness. (a) False (b) True
  14. 14.🎩 Formal or informal tone for speaking to a panel of judges? (a) informal (b) formal
  15. 15.True or false: “a shaky, quiet voice” usually shows confidence. (a) True (b) False
  16. 16.True or false: “What do I do?” is a clear question. (a) False (b) True
  17. 17.True or false: “Sorry, what? I was looking at something.” shows that you listened. (a) True (b) False
  18. 18.Which of these usually shows nervousness? (a) a blank stare (b) shaking your leg (c) leaning forward a little (d) relaxed open hands
  19. 19.True or false: “yawning loudly” is a sign of poor listening. (a) False (b) True
  20. 20.📳 Your phone rings during an interview. What should you have done? (a) set a fun ringtone (b) kept it loud (c) switched it off (d) answered it
  21. 21.True or false: “leaning in slightly” is a sign of poor listening. (a) True (b) False
  22. 22.👂 Good or poor listening: yawning loudly? (a) poor listening (b) good listening
  23. 23.True or false: “Which documents should I bring for the scholarship form?” is a vague question. (a) False (b) True
  24. 24.🙏 After you get an answer, what is a good habit? (a) roll your eyes (b) say thank you (c) walk off silently (d) ask it again
  25. 25.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
  26. 26.Which of these is a polite phone habit? (a) asking “Is now okay?” (b) calling very late (c) shouting into the phone (d) hanging up suddenly
  27. 27.🔁 “Paraphrasing” in a conversation means… (a) ignoring it (b) saying it in your words (c) copying it exactly (d) shouting it back
  28. 28.🔍 Which is the odd one out? (a) shaking your leg (b) a shaky, quiet voice (c) biting your nails (d) yawning
  29. 29.Which of these usually shows boredom? (a) shaking your leg (b) checking the clock (c) relaxed open hands (d) a firm, short handshake
  30. 30.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  31. 31.📞 In a polite phone call, which comes first: thank and say goodbye or ask your question? (a) thank and say goodbye (b) ask your question
  32. 32.💬 Is this a formal or an informal line? “Could you kindly share the details?” (a) an informal line (b) a formal line
  33. 33.True or false: speaking to a panel of judges needs a formal tone. (a) False (b) True
  34. 34.🎯 Before asking a question in class, what helps most? (a) ask five at once (b) ask during a test (c) speak very fast (d) know what you need
  35. 35.🗨️ Is this constructive or unhelpful feedback? “Anyone could do better than that.” (a) unhelpful feedback (b) constructive feedback
  36. 36.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) no name at the end (d) a clear subject line
  37. 37.True or false: “Thank you, I will work on that.” is a good way to take feedback. (a) True (b) False
  38. 38.True or false: “noting key details” is a polite phone habit. (a) False (b) True
  39. 39.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  40. 40.🗨️ Is this a good or a poor way to take feedback? “Fine. I will never try again.” (a) a poor response (b) a good response

Answer key

  1. an open question
  2. politely ask to repeat
  3. False
  4. greet and say your name
  5. True
  6. True
  7. True
  8. yawning loudly
  9. saying thank you
  10. a closed question
  11. False
  12. stating why you called
  13. False
  14. formal
  15. False
  16. False
  17. False
  18. shaking your leg
  19. True
  20. switched it off
  21. False
  22. poor listening
  23. False
  24. say thank you
  25. one based on your name
  26. asking “Is now okay?”
  27. saying it in your words
  28. yawning
  29. checking the clock
  30. why you are writing
  31. ask your question
  32. a formal line
  33. True
  34. know what you need
  35. unhelpful feedback
  36. no name at the end
  37. True
  38. True
  39. the greeting
  40. a poor response

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