Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 51 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.True or false: “Anyone could do better than that.” is unhelpful feedback. (a) False (b) True
2. 2.🙋 Which is the most polite way to begin a question to a teacher? (a) “Oi, listen…” (b) “Hey, you!” (c) “Excuse me, ma’am, …” (d) “Tell me now…”
3. 3.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows nervousness (b) shows boredom (c) shows confidence (d) shows interest
4. 4.❓ Is this an open or a closed question? “What does a normal day here look like?” (a) an open question (b) a closed question
5. 5.❓ Is this an open or a closed question? “Is the bus late today?” (a) a closed question (b) an open question
6. 6.True or false: “Send me the deets pls.” is an informal line. (a) True (b) False
7. 7.Which of these is a rude phone habit? (a) saying your name (b) asking “Is now okay?” (c) calling at a fair time (d) chatting to others
8. 8.True or false: “a calm, steady voice” usually shows confidence. (a) True (b) False
9. 9.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) a silly email ID (d) naming the attachment
10. 10.👂 Good or poor listening: checking your phone? (a) poor listening (b) good listening
11. 11.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer
12. 12.📞 In a polite phone call, which comes first: say why you are calling or ask your question? (a) say why you are calling (b) ask your question
13. 13.📞 Polite or rude on the phone: stating why you called? (a) a rude phone habit (b) a polite phone habit
14. 14.❓ Is this a clear or a vague question? “Is it, like, okay or not?” (a) a vague question (b) a clear question
15. 15.True or false: “That sounds hard. What did you do next?” shows that you drifted off. (a) True (b) False
16. 16.💬 Is this a formal or an informal line? “Thank you for this opportunity.” (a) a formal line (b) an informal line
17. 17.Which of these is a polite phone habit? (a) chatting to others (b) eating while talking (c) a noisy background (d) noting key details
18. 18.True or false: “Are you in Class 11?” is an open question. (a) True (b) False
19. 19.🔍 Which is the odd one out? (a) calling very late (b) not saying who you are (c) mumbling your name (d) saying thank you
20. 20.True or false: “stating why you called” is a polite phone habit. (a) False (b) True
21. 21.❓ Is this an open or a closed question? “What would you change about the event?” (a) an open question (b) a closed question
22. 22.❓ Is this an open or a closed question? “Did you enjoy the trip?” (a) an open question (b) a closed question
23. 23.True or false: “Anyway, let me tell you about my weekend.” shows that you drifted off. (a) True (b) False
24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the sign-off (d) the main message
25. 25.Which of these usually shows interest? (a) relaxed open hands (b) biting your nails (c) touching your face a lot (d) a small, warm smile
26. 26.Which of these is a sign of good listening? (a) finishing their sentence (b) staring out the window (c) summing up their point (d) checking your phone
27. 27.Which of these is a helpful feedback habit? (a) giving one clear tip (b) shouting it in public (c) bringing up old errors (d) comparing with others
28. 28.True or false: “Anyway, let me tell you about my weekend.” shows that you listened. (a) False (b) True
29. 29.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
30. 30.True or false: “leaning in slightly” is a sign of poor listening. (a) True (b) False
31. 31.Which of these is a helpful feedback habit? (a) mocking the person (b) vague praise only (c) bringing up old errors (d) being kind and honest
32. 32.True or false: chatting with classmates at lunch needs an informal tone. (a) False (b) True
33. 33.True or false: “Cool, catch you later!” is an informal line. (a) False (b) True
34. 34.True or false: “So the form is due on Friday — did I get that right?” shows that you drifted off. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) shaking your leg (b) biting your nails (c) a shaky, quiet voice (d) checking the clock
36. 36.🔍 Which is the odd one out? (a) eating while talking (b) speaking clearly (c) shouting into the phone (d) hanging up suddenly
37. 37.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
38. 38.True or false: “Fine. I will never try again.” is a good way to take feedback. (a) True (b) False
39. 39.👂 What does this reply show? “Anyway, let me tell you about my weekend.” (a) shows you listened (b) shows you drifted off
40. 40.Which of these usually shows interest? (a) a firm, short handshake (b) checking the clock (c) shaking your leg (d) leaning forward a little

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