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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 56 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is an unhelpful feedback habit? (a) being specific (b) bringing up old errors (c) starting with a positive (d) speaking privately
  2. 2.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) a sensible email ID (d) a clear subject line
  3. 3.True or false: “Can you explain everything again?” is a clear question. (a) True (b) False
  4. 4.🔍 Which is the odd one out? (a) taking short notes (b) nodding now and then (c) staring out the window (d) asking a follow-up
  5. 5.❓ Is this a clear or a vague question? “So, like, what about the thing?” (a) a vague question (b) a clear question
  6. 6.🎩 Formal or informal tone for joking with your brother at home? (a) informal (b) formal
  7. 7.True or false: “I look forward to hearing from you.” is a formal line. (a) True (b) False
  8. 8.True or false: “I would be grateful for your guidance.” is an informal line. (a) False (b) True
  9. 9.True or false: “You said the library opens at 9. Is that on Saturdays too?” shows that you listened. (a) False (b) True
  10. 10.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
  11. 11.👂 Good or poor listening: waiting for a pause? (a) poor listening (b) good listening
  12. 12.📞 The person you want is not available. What is best? (a) call ten times (b) shout at the caller (c) hang up angrily (d) leave a short message
  13. 13.True or false: “asking “Is now okay?”” is a rude phone habit. (a) True (b) False
  14. 14.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a clear question (b) a vague question
  15. 15.True or false: “Anyone could do better than that.” is unhelpful feedback. (a) True (b) False
  16. 16.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) repeat the key points (b) guess and start (c) say nothing (d) ask a friend next week
  17. 17.📅 Why should you repeat key details like a date on the phone? (a) to waste time (b) to avoid mistakes (c) to end the call (d) to sound bored
  18. 18.🧍 What does this signal usually show: yawning? (a) shows confidence (b) shows nervousness (c) shows interest (d) shows boredom
  19. 19.👀 Where should your eyes be when an interviewer asks a question? (a) on the floor (b) on the ceiling (c) on the interviewer (d) on your phone
  20. 20.🔁 “Paraphrasing” in a conversation means… (a) copying it exactly (b) saying it in your words (c) shouting it back (d) ignoring it
  21. 21.☝️ How many questions should you pack into one sentence? (a) five (b) three (c) as many as fit (d) one
  22. 22.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  23. 23.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows boredom (b) shows interest (c) shows confidence (d) shows nervousness
  24. 24.🔍 Which is the odd one out? (a) yawning loudly (b) staring out the window (c) asking a follow-up (d) only waiting to talk
  25. 25.True or false: “What did you enjoy most about the trip?” is a closed question. (a) True (b) False
  26. 26.🎩 Formal or informal tone for speaking to a panel of judges? (a) formal (b) informal
  27. 27.True or false: “What does a normal day here look like?” is a closed question. (a) True (b) False
  28. 28.True or false: “The talk was well timed; try looking up from your notes more.” is constructive feedback. (a) True (b) False
  29. 29.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) an informal line (b) a formal line
  30. 30.True or false: writing to a bakery owner for a summer job needs a formal tone. (a) False (b) True
  31. 31.❓ Is this an open or a closed question? “Is the form free?” (a) a closed question (b) an open question
  32. 32.Which of these is a sign of poor listening? (a) steady eye contact (b) nodding now and then (c) changing the topic (d) taking short notes
  33. 33.True or false: “touching your face a lot” usually shows nervousness. (a) True (b) False
  34. 34.👂 Good or poor listening: steady eye contact? (a) poor listening (b) good listening
  35. 35.❓ Is this an open or a closed question? “Did your team win?” (a) an open question (b) a closed question
  36. 36.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
  37. 37.🎩 Formal or informal tone for a call to a college office? (a) formal (b) informal
  38. 38.📞 In a polite phone call, which comes first: ask your question or greet and say your name? (a) ask your question (b) greet and say your name
  39. 39.🧍 What does this signal usually show: a firm, short handshake? (a) shows boredom (b) shows interest (c) shows confidence (d) shows nervousness
  40. 40.🧍 What does this signal usually show: touching your face a lot? (a) shows confidence (b) shows boredom (c) shows interest (d) shows nervousness

Answer key

  1. bringing up old errors
  2. no subject line
  3. False
  4. staring out the window
  5. a vague question
  6. informal
  7. True
  8. False
  9. True
  10. after a few working days
  11. good listening
  12. leave a short message
  13. False
  14. a clear question
  15. True
  16. repeat the key points
  17. to avoid mistakes
  18. shows boredom
  19. on the interviewer
  20. saying it in your words
  21. one
  22. a good email habit
  23. shows nervousness
  24. asking a follow-up
  25. False
  26. formal
  27. False
  28. True
  29. an informal line
  30. True
  31. a closed question
  32. changing the topic
  33. True
  34. good listening
  35. a closed question
  36. sum up the email
  37. formal
  38. greet and say your name
  39. shows confidence
  40. shows nervousness

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students