Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.Which of these is an unhelpful feedback habit? (a) being specific (b) bringing up old errors (c) starting with a positive (d) speaking privately
- 2.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) a sensible email ID (d) a clear subject line
- 3.True or false: “Can you explain everything again?” is a clear question. (a) True (b) False
- 4.🔍 Which is the odd one out? (a) taking short notes (b) nodding now and then (c) staring out the window (d) asking a follow-up
- 5.❓ Is this a clear or a vague question? “So, like, what about the thing?” (a) a vague question (b) a clear question
- 6.🎩 Formal or informal tone for joking with your brother at home? (a) informal (b) formal
- 7.True or false: “I look forward to hearing from you.” is a formal line. (a) True (b) False
- 8.True or false: “I would be grateful for your guidance.” is an informal line. (a) False (b) True
- 9.True or false: “You said the library opens at 9. Is that on Saturdays too?” shows that you listened. (a) False (b) True
- 10.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
- 11.👂 Good or poor listening: waiting for a pause? (a) poor listening (b) good listening
- 12.📞 The person you want is not available. What is best? (a) call ten times (b) shout at the caller (c) hang up angrily (d) leave a short message
- 13.True or false: “asking “Is now okay?”” is a rude phone habit. (a) True (b) False
- 14.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a clear question (b) a vague question
- 15.True or false: “Anyone could do better than that.” is unhelpful feedback. (a) True (b) False
- 16.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) repeat the key points (b) guess and start (c) say nothing (d) ask a friend next week
- 17.📅 Why should you repeat key details like a date on the phone? (a) to waste time (b) to avoid mistakes (c) to end the call (d) to sound bored
- 18.🧍 What does this signal usually show: yawning? (a) shows confidence (b) shows nervousness (c) shows interest (d) shows boredom
- 19.👀 Where should your eyes be when an interviewer asks a question? (a) on the floor (b) on the ceiling (c) on the interviewer (d) on your phone
- 20.🔁 “Paraphrasing” in a conversation means… (a) copying it exactly (b) saying it in your words (c) shouting it back (d) ignoring it
- 21.☝️ How many questions should you pack into one sentence? (a) five (b) three (c) as many as fit (d) one
- 22.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 23.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows boredom (b) shows interest (c) shows confidence (d) shows nervousness
- 24.🔍 Which is the odd one out? (a) yawning loudly (b) staring out the window (c) asking a follow-up (d) only waiting to talk
- 25.True or false: “What did you enjoy most about the trip?” is a closed question. (a) True (b) False
- 26.🎩 Formal or informal tone for speaking to a panel of judges? (a) formal (b) informal
- 27.True or false: “What does a normal day here look like?” is a closed question. (a) True (b) False
- 28.True or false: “The talk was well timed; try looking up from your notes more.” is constructive feedback. (a) True (b) False
- 29.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) an informal line (b) a formal line
- 30.True or false: writing to a bakery owner for a summer job needs a formal tone. (a) False (b) True
- 31.❓ Is this an open or a closed question? “Is the form free?” (a) a closed question (b) an open question
- 32.Which of these is a sign of poor listening? (a) steady eye contact (b) nodding now and then (c) changing the topic (d) taking short notes
- 33.True or false: “touching your face a lot” usually shows nervousness. (a) True (b) False
- 34.👂 Good or poor listening: steady eye contact? (a) poor listening (b) good listening
- 35.❓ Is this an open or a closed question? “Did your team win?” (a) an open question (b) a closed question
- 36.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
- 37.🎩 Formal or informal tone for a call to a college office? (a) formal (b) informal
- 38.📞 In a polite phone call, which comes first: ask your question or greet and say your name? (a) ask your question (b) greet and say your name
- 39.🧍 What does this signal usually show: a firm, short handshake? (a) shows boredom (b) shows interest (c) shows confidence (d) shows nervousness
- 40.🧍 What does this signal usually show: touching your face a lot? (a) shows confidence (b) shows boredom (c) shows interest (d) shows nervousness
Answer key
- bringing up old errors
- no subject line
- False
- staring out the window
- a vague question
- informal
- True
- False
- True
- after a few working days
- good listening
- leave a short message
- False
- a clear question
- True
- repeat the key points
- to avoid mistakes
- shows boredom
- on the interviewer
- saying it in your words
- one
- a good email habit
- shows nervousness
- asking a follow-up
- False
- formal
- False
- True
- an informal line
- True
- a closed question
- changing the topic
- True
- good listening
- a closed question
- sum up the email
- formal
- greet and say your name
- shows confidence
- shows nervousness
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students