Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.Which of these usually shows confidence? (a) touching your face a lot (b) sitting up straight (c) shaking your leg (d) a small, warm smile
- 2.True or false: “No worries, bro.” is a formal line. (a) False (b) True
- 3.True or false: “Let me check I have it: two copies and one photo.” shows that you listened. (a) True (b) False
- 4.True or false: “That sounds hard. What did you do next?” shows that you drifted off. (a) True (b) False
- 5.💬 Is this a formal or an informal line? “Hey, what’s up?” (a) an informal line (b) a formal line
- 6.📞 Polite or rude on the phone: saying your name? (a) a rude phone habit (b) a polite phone habit
- 7.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) say nothing (b) guess and start (c) repeat the key points (d) ask a friend next week
- 8.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 9.True or false: a voice note to your old school friend needs a formal tone. (a) True (b) False
- 10.True or false: “checking your phone” is a sign of good listening. (a) True (b) False
- 11.🗨️ Is this a good or a poor way to take feedback? “Well, your poster was worse.” (a) a poor response (b) a good response
- 12.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) ALL CAPITAL LETTERS (d) naming the attachment
- 13.True or false: “checking the clock” usually shows interest. (a) True (b) False
- 14.True or false: “interrupting midway” is a sign of good listening. (a) False (b) True
- 15.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 16.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 17.True or false: “Did you enjoy the trip?” is a closed question. (a) True (b) False
- 18.True or false: “stating why you called” is a polite phone habit. (a) True (b) False
- 19.📞 In a polite phone call, which comes first: note the answer or say why you are calling? (a) note the answer (b) say why you are calling
- 20.💬 Is this a formal or an informal line? “Thank you for this opportunity.” (a) an informal line (b) a formal line
- 21.Which of these is an unhelpful feedback habit? (a) talking about the work (b) starting with a positive (c) giving one clear tip (d) bringing up old errors
- 22.🪑 Which sitting posture suits an interview? (a) leaning far back (b) slumped sideways (c) one leg on the chair (d) upright, feet flat
- 23.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a clear question (b) a vague question
- 24.🔍 Which is the odd one out? (a) only listing mistakes (b) shouting it in public (c) giving one clear tip (d) mocking the person
- 25.🗨️ Helpful or unhelpful when giving feedback: being specific? (a) an unhelpful habit (b) a helpful habit
- 26.📞 Polite or rude on the phone: speaking clearly? (a) a polite phone habit (b) a rude phone habit
- 27.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 28.Which of these is a sign of poor listening? (a) waiting for a pause (b) interrupting midway (c) leaning in slightly (d) phone put away
- 29.True or false: “Whatever, it is fine I guess.” is constructive feedback. (a) True (b) False
- 30.🎩 Formal or informal tone for emailing the principal for leave? (a) formal (b) informal
- 31.Which of these is an unhelpful feedback habit? (a) being specific (b) starting with a positive (c) shouting it in public (d) speaking privately
- 32.True or false: “Your poster is boring. Just redo it.” is unhelpful feedback. (a) False (b) True
- 33.🗨️ Is this constructive or unhelpful feedback? “Your poster is boring. Just redo it.” (a) unhelpful feedback (b) constructive feedback
- 34.Which of these usually shows confidence? (a) touching your face a lot (b) a firm, short handshake (c) a blank stare (d) a shaky, quiet voice
- 35.True or false: “Send me the deets pls.” is a formal line. (a) True (b) False
- 36.❓ Is this an open or a closed question? “Did you bring your ID card?” (a) a closed question (b) an open question
- 37.Which of these is a helpful feedback habit? (a) being specific (b) only listing mistakes (c) vague praise only (d) shouting it in public
- 38.True or false: “shouting into the phone” is a rude phone habit. (a) True (b) False
- 39.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 40.🙋 Which is the most polite way to begin a question to a teacher? (a) “Tell me now…” (b) “Oi, listen…” (c) “Excuse me, ma’am, …” (d) “Hey, you!”
Answer key
- sitting up straight
- False
- True
- False
- an informal line
- a polite phone habit
- repeat the key points
- the greeting
- False
- False
- a poor response
- naming the attachment
- False
- False
- the subject line
- the greeting
- True
- True
- say why you are calling
- a formal line
- bringing up old errors
- upright, feet flat
- a clear question
- giving one clear tip
- a helpful habit
- a polite phone habit
- a poor email habit
- interrupting midway
- False
- formal
- shouting it in public
- True
- unhelpful feedback
- a firm, short handshake
- False
- a closed question
- being specific
- True
- a good email habit
- “Excuse me, ma’am, …”
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students