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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 57 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.Which of these usually shows confidence? (a) touching your face a lot (b) sitting up straight (c) shaking your leg (d) a small, warm smile
  2. 2.True or false: “No worries, bro.” is a formal line. (a) False (b) True
  3. 3.True or false: “Let me check I have it: two copies and one photo.” shows that you listened. (a) True (b) False
  4. 4.True or false: “That sounds hard. What did you do next?” shows that you drifted off. (a) True (b) False
  5. 5.💬 Is this a formal or an informal line? “Hey, what’s up?” (a) an informal line (b) a formal line
  6. 6.📞 Polite or rude on the phone: saying your name? (a) a rude phone habit (b) a polite phone habit
  7. 7.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) say nothing (b) guess and start (c) repeat the key points (d) ask a friend next week
  8. 8.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  9. 9.True or false: a voice note to your old school friend needs a formal tone. (a) True (b) False
  10. 10.True or false: “checking your phone” is a sign of good listening. (a) True (b) False
  11. 11.🗨️ Is this a good or a poor way to take feedback? “Well, your poster was worse.” (a) a poor response (b) a good response
  12. 12.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) ALL CAPITAL LETTERS (d) naming the attachment
  13. 13.True or false: “checking the clock” usually shows interest. (a) True (b) False
  14. 14.True or false: “interrupting midway” is a sign of good listening. (a) False (b) True
  15. 15.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  16. 16.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  17. 17.True or false: “Did you enjoy the trip?” is a closed question. (a) True (b) False
  18. 18.True or false: “stating why you called” is a polite phone habit. (a) True (b) False
  19. 19.📞 In a polite phone call, which comes first: note the answer or say why you are calling? (a) note the answer (b) say why you are calling
  20. 20.💬 Is this a formal or an informal line? “Thank you for this opportunity.” (a) an informal line (b) a formal line
  21. 21.Which of these is an unhelpful feedback habit? (a) talking about the work (b) starting with a positive (c) giving one clear tip (d) bringing up old errors
  22. 22.🪑 Which sitting posture suits an interview? (a) leaning far back (b) slumped sideways (c) one leg on the chair (d) upright, feet flat
  23. 23.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a clear question (b) a vague question
  24. 24.🔍 Which is the odd one out? (a) only listing mistakes (b) shouting it in public (c) giving one clear tip (d) mocking the person
  25. 25.🗨️ Helpful or unhelpful when giving feedback: being specific? (a) an unhelpful habit (b) a helpful habit
  26. 26.📞 Polite or rude on the phone: speaking clearly? (a) a polite phone habit (b) a rude phone habit
  27. 27.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  28. 28.Which of these is a sign of poor listening? (a) waiting for a pause (b) interrupting midway (c) leaning in slightly (d) phone put away
  29. 29.True or false: “Whatever, it is fine I guess.” is constructive feedback. (a) True (b) False
  30. 30.🎩 Formal or informal tone for emailing the principal for leave? (a) formal (b) informal
  31. 31.Which of these is an unhelpful feedback habit? (a) being specific (b) starting with a positive (c) shouting it in public (d) speaking privately
  32. 32.True or false: “Your poster is boring. Just redo it.” is unhelpful feedback. (a) False (b) True
  33. 33.🗨️ Is this constructive or unhelpful feedback? “Your poster is boring. Just redo it.” (a) unhelpful feedback (b) constructive feedback
  34. 34.Which of these usually shows confidence? (a) touching your face a lot (b) a firm, short handshake (c) a blank stare (d) a shaky, quiet voice
  35. 35.True or false: “Send me the deets pls.” is a formal line. (a) True (b) False
  36. 36.❓ Is this an open or a closed question? “Did you bring your ID card?” (a) a closed question (b) an open question
  37. 37.Which of these is a helpful feedback habit? (a) being specific (b) only listing mistakes (c) vague praise only (d) shouting it in public
  38. 38.True or false: “shouting into the phone” is a rude phone habit. (a) True (b) False
  39. 39.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  40. 40.🙋 Which is the most polite way to begin a question to a teacher? (a) “Tell me now…” (b) “Oi, listen…” (c) “Excuse me, ma’am, …” (d) “Hey, you!”

Answer key

  1. sitting up straight
  2. False
  3. True
  4. False
  5. an informal line
  6. a polite phone habit
  7. repeat the key points
  8. the greeting
  9. False
  10. False
  11. a poor response
  12. naming the attachment
  13. False
  14. False
  15. the subject line
  16. the greeting
  17. True
  18. True
  19. say why you are calling
  20. a formal line
  21. bringing up old errors
  22. upright, feet flat
  23. a clear question
  24. giving one clear tip
  25. a helpful habit
  26. a polite phone habit
  27. a poor email habit
  28. interrupting midway
  29. False
  30. formal
  31. shouting it in public
  32. True
  33. unhelpful feedback
  34. a firm, short handshake
  35. False
  36. a closed question
  37. being specific
  38. True
  39. a good email habit
  40. “Excuse me, ma’am, …”

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