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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 58 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Should the essay be in English or Hindi?” is a vague question. (a) False (b) True
  2. 2.📞 You call a school office to ask about admission. What do you say first? (a) “Tell me the fees.” (b) “Who is this?” (c) “Hello? Hello?” (d) a greeting and your name
  3. 3.❓ Is this a clear or a vague question? “Can I use a pencil for the diagram in Question 4?” (a) a vague question (b) a clear question
  4. 4.Which of these usually shows interest? (a) sitting up straight (b) yawning (c) nodding at key points (d) relaxed open hands
  5. 5.True or false: “I look forward to hearing from you.” is an informal line. (a) False (b) True
  6. 6.🔍 Which is the odd one out? (a) shouting it in public (b) being specific (c) being kind and honest (d) talking about the work
  7. 7.Which of these is a helpful feedback habit? (a) giving one clear tip (b) mocking the person (c) bringing up old errors (d) shouting it in public
  8. 8.True or false: “So the form is due on Friday — did I get that right?” shows that you drifted off. (a) False (b) True
  9. 9.📞 Polite or rude on the phone: calling very late? (a) a polite phone habit (b) a rude phone habit
  10. 10.📵 What should you do with your phone while someone talks to you? (a) text under the desk (b) keep it in your hand (c) put it away (d) scroll it quietly
  11. 11.🗨️ Is this a good or a poor way to take feedback? “That makes sense. I did rush the ending.” (a) a poor response (b) a good response
  12. 12.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) text-message spelling (d) a polite greeting
  13. 13.📞 The person you want is not available. What is best? (a) hang up angrily (b) call ten times (c) leave a short message (d) shout at the caller
  14. 14.True or false: “What would you change about the event?” is a closed question. (a) False (b) True
  15. 15.🧍 What does this signal usually show: eyes on the speaker? (a) shows nervousness (b) shows boredom (c) shows interest (d) shows confidence
  16. 16.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  17. 17.✋ Where should your hands be while sitting in an interview? (a) in your pockets (b) resting in your lap (c) behind your head (d) fiddling with a pen
  18. 18.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) a trick question (b) no question (c) a closed question (d) an open question
  19. 19.🔍 Which is the odd one out? (a) talking about the work (b) only listing mistakes (c) starting with a positive (d) being kind and honest
  20. 20.True or false: “changing the topic” is a sign of poor listening. (a) False (b) True
  21. 21.🔍 Which is the odd one out? (a) being specific (b) vague praise only (c) bringing up old errors (d) only listing mistakes
  22. 22.Which of these is a sign of good listening? (a) yawning loudly (b) checking your phone (c) summing up their point (d) tapping on the desk
  23. 23.🤝 A friend is telling you about a problem. What should you NOT do? (a) nod and listen (b) let them finish (c) interrupt with advice (d) ask how they feel
  24. 24.🎩 Formal or informal tone for chatting with classmates at lunch? (a) informal (b) formal
  25. 25.🧍 What does this signal usually show: a small, warm smile? (a) shows nervousness (b) shows interest (c) shows boredom (d) shows confidence
  26. 26.💬 Is this a formal or an informal line? “Please let me know if you need anything else.” (a) a formal line (b) an informal line
  27. 27.True or false: “You said the library opens at 9. Is that on Saturdays too?” shows that you listened. (a) True (b) False
  28. 28.True or false: “Is it, like, okay or not?” is a vague question. (a) True (b) False
  29. 29.📅 Why should you repeat key details like a date on the phone? (a) to avoid mistakes (b) to end the call (c) to waste time (d) to sound bored
  30. 30.Which of these is a sign of poor listening? (a) phone put away (b) leaning in slightly (c) steady eye contact (d) checking your phone
  31. 31.👂 Good or poor listening: changing the topic? (a) poor listening (b) good listening
  32. 32.Which of these usually shows nervousness? (a) a blank stare (b) touching your face a lot (c) a firm, short handshake (d) checking the clock
  33. 33.True or false: a family group chat about dinner needs an informal tone. (a) False (b) True
  34. 34.🗣️ Your friend asks about her speech, which had a weak ending. What do you say? (a) a kind, specific tip (b) “Perfect, no notes!” (c) nothing at all (d) “It was terrible.”
  35. 35.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  36. 36.👂 Good or poor listening: interrupting midway? (a) poor listening (b) good listening
  37. 37.🎩 Which is the formal way to say “Thanks a ton!”? (a) “Tysm!!” (b) “Ta!” (c) “Thank you very much.” (d) “Thx!”
  38. 38.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  39. 39.👂 What does this reply show? “Sorry, what? I was looking at something.” (a) shows you drifted off (b) shows you listened
  40. 40.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit

Answer key

  1. False
  2. a greeting and your name
  3. a clear question
  4. nodding at key points
  5. False
  6. shouting it in public
  7. giving one clear tip
  8. False
  9. a rude phone habit
  10. put it away
  11. a good response
  12. text-message spelling
  13. leave a short message
  14. False
  15. shows interest
  16. a good email habit
  17. resting in your lap
  18. an open question
  19. only listing mistakes
  20. True
  21. being specific
  22. summing up their point
  23. interrupt with advice
  24. informal
  25. shows interest
  26. a formal line
  27. True
  28. True
  29. to avoid mistakes
  30. checking your phone
  31. poor listening
  32. touching your face a lot
  33. True
  34. a kind, specific tip
  35. a good email habit
  36. poor listening
  37. “Thank you very much.”
  38. a polite thank-you line
  39. shows you drifted off
  40. a good email habit

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students