← Part 1 test: communication skills lesson New set →

Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 6 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “greeting first” is a rude phone habit. (a) False (b) True
  2. 2.True or false: “What does a normal day here look like?” is a closed question. (a) True (b) False
  3. 3.Which of these usually shows boredom? (a) nodding at key points (b) a blank stare (c) sitting up straight (d) biting your nails
  4. 4.True or false: “That was bad.” is constructive feedback. (a) False (b) True
  5. 5.⏰ When is the best time to give feedback on a classmate’s talk? (a) a month later (b) loudly, in front of all (c) never (d) soon after, in private
  6. 6.🎩 Which is the formal way to write “pls”? (a) plss (b) plz (c) please (d) pleeease
  7. 7.True or false: “What would you change about the event?” is a closed question. (a) False (b) True
  8. 8.🔍 Which is the odd one out? (a) leaning in slightly (b) repeating the key point (c) nodding now and then (d) changing the topic
  9. 9.🔒 You only need to confirm a date. Which kind of question is quickest? (a) a riddle (b) a long story (c) an open question (d) a closed question
  10. 10.True or false: “Is the canteen open today?” is an open question. (a) True (b) False
  11. 11.🕘 A good time to call an office is usually… (a) during working hours (b) on a holiday (c) very early morning (d) late at night
  12. 12.📞 Polite or rude on the phone: not saying who you are? (a) a polite phone habit (b) a rude phone habit
  13. 13.True or false: “LOL, that was so funny.” is an informal line. (a) False (b) True
  14. 14.🎩 Formal or informal tone for a scholarship interview? (a) formal (b) informal
  15. 15.Which of these is a good email habit? (a) short paragraphs (b) no name at the end (c) one huge paragraph (d) no subject line
  16. 16.🗨️ Is this a good or a poor way to take feedback? “Thank you, I will work on that.” (a) a poor response (b) a good response
  17. 17.Which of these is a sign of good listening? (a) checking your phone (b) staring out the window (c) finishing their sentence (d) taking short notes
  18. 18.🗨️ Is this a good or a poor way to take feedback? “Could you show me an example of what you mean?” (a) a good response (b) a poor response
  19. 19.True or false: “touching your face a lot” usually shows boredom. (a) True (b) False
  20. 20.🔍 Which is the odd one out? (a) talking about the work (b) being kind and honest (c) mocking the person (d) giving one clear tip
  21. 21.🧍 What does this signal usually show: a small, warm smile? (a) shows interest (b) shows confidence (c) shows boredom (d) shows nervousness
  22. 22.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) one huge paragraph (d) no subject line
  23. 23.True or false: “changing the topic” is a sign of poor listening. (a) True (b) False
  24. 24.📞 The person you want is not available. What is best? (a) hang up angrily (b) shout at the caller (c) leave a short message (d) call ten times
  25. 25.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) no subject line (d) a polite greeting
  26. 26.👂 What does this reply show? “You mentioned a science club — when does it meet?” (a) shows you listened (b) shows you drifted off
  27. 27.Which of these is a helpful feedback habit? (a) bringing up old errors (b) only listing mistakes (c) comparing with others (d) being specific
  28. 28.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye
  29. 29.True or false: “waiting for a pause” is a sign of good listening. (a) False (b) True
  30. 30.👂 What does this reply show? “Let me check I have it: two copies and one photo.” (a) shows you drifted off (b) shows you listened
  31. 31.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
  32. 32.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a vague question (b) a clear question
  33. 33.True or false: “Why did you choose this subject?” is an open question. (a) False (b) True
  34. 34.True or false: chatting with classmates at lunch needs an informal tone. (a) True (b) False
  35. 35.🗨️ Helpful or unhelpful when giving feedback: only listing mistakes? (a) a helpful habit (b) an unhelpful habit
  36. 36.Which of these is a poor email habit? (a) a silly email ID (b) a polite greeting (c) a sensible email ID (d) replying within a day
  37. 37.Which of these usually shows confidence? (a) slumping in the chair (b) a small, warm smile (c) checking the clock (d) a firm, short handshake
  38. 38.📵 What should you do with your phone while someone talks to you? (a) keep it in your hand (b) text under the desk (c) scroll it quietly (d) put it away
  39. 39.Which of these is a polite phone habit? (a) saying your name (b) calling very late (c) chatting to others (d) not saying who you are
  40. 40.💬 Is this a formal or an informal line? “I am writing to apply for the role.” (a) a formal line (b) an informal line

Answer key

  1. False
  2. False
  3. a blank stare
  4. False
  5. soon after, in private
  6. please
  7. False
  8. changing the topic
  9. a closed question
  10. False
  11. during working hours
  12. a rude phone habit
  13. True
  14. formal
  15. short paragraphs
  16. a good response
  17. taking short notes
  18. a good response
  19. False
  20. mocking the person
  21. shows interest
  22. checking spelling
  23. True
  24. leave a short message
  25. no subject line
  26. shows you listened
  27. being specific
  28. note the answer
  29. True
  30. shows you listened
  31. after a few working days
  32. a vague question
  33. True
  34. True
  35. an unhelpful habit
  36. a silly email ID
  37. a firm, short handshake
  38. put it away
  39. saying your name
  40. a formal line

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students