Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.True or false: “greeting first” is a rude phone habit. (a) False (b) True
- 2.True or false: “What does a normal day here look like?” is a closed question. (a) True (b) False
- 3.Which of these usually shows boredom? (a) nodding at key points (b) a blank stare (c) sitting up straight (d) biting your nails
- 4.True or false: “That was bad.” is constructive feedback. (a) False (b) True
- 5.⏰ When is the best time to give feedback on a classmate’s talk? (a) a month later (b) loudly, in front of all (c) never (d) soon after, in private
- 6.🎩 Which is the formal way to write “pls”? (a) plss (b) plz (c) please (d) pleeease
- 7.True or false: “What would you change about the event?” is a closed question. (a) False (b) True
- 8.🔍 Which is the odd one out? (a) leaning in slightly (b) repeating the key point (c) nodding now and then (d) changing the topic
- 9.🔒 You only need to confirm a date. Which kind of question is quickest? (a) a riddle (b) a long story (c) an open question (d) a closed question
- 10.True or false: “Is the canteen open today?” is an open question. (a) True (b) False
- 11.🕘 A good time to call an office is usually… (a) during working hours (b) on a holiday (c) very early morning (d) late at night
- 12.📞 Polite or rude on the phone: not saying who you are? (a) a polite phone habit (b) a rude phone habit
- 13.True or false: “LOL, that was so funny.” is an informal line. (a) False (b) True
- 14.🎩 Formal or informal tone for a scholarship interview? (a) formal (b) informal
- 15.Which of these is a good email habit? (a) short paragraphs (b) no name at the end (c) one huge paragraph (d) no subject line
- 16.🗨️ Is this a good or a poor way to take feedback? “Thank you, I will work on that.” (a) a poor response (b) a good response
- 17.Which of these is a sign of good listening? (a) checking your phone (b) staring out the window (c) finishing their sentence (d) taking short notes
- 18.🗨️ Is this a good or a poor way to take feedback? “Could you show me an example of what you mean?” (a) a good response (b) a poor response
- 19.True or false: “touching your face a lot” usually shows boredom. (a) True (b) False
- 20.🔍 Which is the odd one out? (a) talking about the work (b) being kind and honest (c) mocking the person (d) giving one clear tip
- 21.🧍 What does this signal usually show: a small, warm smile? (a) shows interest (b) shows confidence (c) shows boredom (d) shows nervousness
- 22.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) one huge paragraph (d) no subject line
- 23.True or false: “changing the topic” is a sign of poor listening. (a) True (b) False
- 24.📞 The person you want is not available. What is best? (a) hang up angrily (b) shout at the caller (c) leave a short message (d) call ten times
- 25.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) no subject line (d) a polite greeting
- 26.👂 What does this reply show? “You mentioned a science club — when does it meet?” (a) shows you listened (b) shows you drifted off
- 27.Which of these is a helpful feedback habit? (a) bringing up old errors (b) only listing mistakes (c) comparing with others (d) being specific
- 28.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye
- 29.True or false: “waiting for a pause” is a sign of good listening. (a) False (b) True
- 30.👂 What does this reply show? “Let me check I have it: two copies and one photo.” (a) shows you drifted off (b) shows you listened
- 31.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
- 32.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a vague question (b) a clear question
- 33.True or false: “Why did you choose this subject?” is an open question. (a) False (b) True
- 34.True or false: chatting with classmates at lunch needs an informal tone. (a) True (b) False
- 35.🗨️ Helpful or unhelpful when giving feedback: only listing mistakes? (a) a helpful habit (b) an unhelpful habit
- 36.Which of these is a poor email habit? (a) a silly email ID (b) a polite greeting (c) a sensible email ID (d) replying within a day
- 37.Which of these usually shows confidence? (a) slumping in the chair (b) a small, warm smile (c) checking the clock (d) a firm, short handshake
- 38.📵 What should you do with your phone while someone talks to you? (a) keep it in your hand (b) text under the desk (c) scroll it quietly (d) put it away
- 39.Which of these is a polite phone habit? (a) saying your name (b) calling very late (c) chatting to others (d) not saying who you are
- 40.💬 Is this a formal or an informal line? “I am writing to apply for the role.” (a) a formal line (b) an informal line
Answer key
- False
- False
- a blank stare
- False
- soon after, in private
- please
- False
- changing the topic
- a closed question
- False
- during working hours
- a rude phone habit
- True
- formal
- short paragraphs
- a good response
- taking short notes
- a good response
- False
- mocking the person
- shows interest
- checking spelling
- True
- leave a short message
- no subject line
- shows you listened
- being specific
- note the answer
- True
- shows you listened
- after a few working days
- a vague question
- True
- True
- an unhelpful habit
- a silly email ID
- a firm, short handshake
- put it away
- saying your name
- a formal line
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students