Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 7 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.True or false: “So, like, what about the thing?” is a clear question. (a) True (b) False
2. 2.❓ Is this an open or a closed question? “Have you finished the book?” (a) a closed question (b) an open question
3. 3.💬 Is this a formal or an informal line? “I look forward to hearing from you.” (a) a formal line (b) an informal line
4. 4.Which of these is a rude phone habit? (a) noting key details (b) calling at a fair time (c) stating why you called (d) shouting into the phone
5. 5.True or false: “shouting into the phone” is a polite phone habit. (a) False (b) True
6. 6.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
7. 7.🗨️ Is this constructive or unhelpful feedback? “Why did you even try this?” (a) constructive feedback (b) unhelpful feedback
8. 8.🙋 Which is the most polite way to begin a question to a teacher? (a) “Hey, you!” (b) “Excuse me, ma’am, …” (c) “Tell me now…” (d) “Oi, listen…”
9. 9.🎤 An interviewer says your answer was too long. What is best? (a) argue with them (b) repeat the answer (c) stop talking fully (d) thank them and shorten
10. 10.📞 Polite or rude on the phone: greeting first? (a) a polite phone habit (b) a rude phone habit
11. 11.True or false: “Is the last date for the form 15 June or 20 June?” is a vague question. (a) False (b) True
12. 12.Which of these is a rude phone habit? (a) greeting first (b) speaking clearly (c) stating why you called (d) a noisy background
13. 13.True or false: “asking a follow-up” is a sign of good listening. (a) False (b) True
14. 14.🔍 Which is the odd one out? (a) chatting to others (b) shouting into the phone (c) mumbling your name (d) greeting first
15. 15.Which of these usually shows nervousness? (a) relaxed open hands (b) slumping in the chair (c) shaking your leg (d) a calm, steady voice
16. 16.🔍 Which is the odd one out? (a) yawning loudly (b) finishing their sentence (c) steady eye contact (d) only waiting to talk
17. 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
18. 18.🗣️ Your friend asks about her speech, which had a weak ending. What do you say? (a) nothing at all (b) a kind, specific tip (c) “Perfect, no notes!” (d) “It was terrible.”
19. 19.🎩 Formal or informal tone for chatting with classmates at lunch? (a) informal (b) formal
20. 20.❓ Is this a clear or a vague question? “What time does the admission test start on Monday?” (a) a vague question (b) a clear question
21. 21.True or false: “Is it like that or something?” is a vague question. (a) True (b) False
22. 22.Which of these is a polite phone habit? (a) chatting to others (b) stating why you called (c) eating while talking (d) mumbling your name
23. 23.👂 What does this reply show? “So the form is due on Friday — did I get that right?” (a) shows you listened (b) shows you drifted off
24. 24.🗨️ Helpful or unhelpful when giving feedback: mocking the person? (a) an unhelpful habit (b) a helpful habit
25. 25.🎩 Which is the formal way to say “No idea.”? (a) “I am not sure.” (b) “Dunno.” (c) “Who knows?” (d) “No clue, man.”
26. 26.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
27. 27.🎩 Formal or informal tone for emailing the principal for leave? (a) informal (b) formal
28. 28.Which of these is a helpful feedback habit? (a) bringing up old errors (b) starting with a positive (c) shouting it in public (d) vague praise only
29. 29.🎤 In an interview, which tone should you use? (a) polite and formal (b) silly and loud (c) slangy and casual (d) rude and short
30. 30.👂 Good or poor listening: leaning in slightly? (a) good listening (b) poor listening
31. 31.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
32. 32.🙏 After you get an answer, what is a good habit? (a) roll your eyes (b) walk off silently (c) say thank you (d) ask it again
33. 33.Which of these is a sign of poor listening? (a) waiting for a pause (b) leaning in slightly (c) phone put away (d) tapping on the desk
34. 34.🎩 Which is the formal way to write “pls”? (a) please (b) pleeease (c) plz (d) plss
35. 35.👂 Good or poor listening: taking short notes? (a) poor listening (b) good listening
36. 36.🧍 What does this signal usually show: a firm, short handshake? (a) shows confidence (b) shows interest (c) shows nervousness (d) shows boredom
37. 37.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
38. 38.⏰ When is the best time to give feedback on a classmate’s talk? (a) a month later (b) loudly, in front of all (c) soon after, in private (d) never
39. 39.👂 What does this reply show? “You mentioned a science club — when does it meet?” (a) shows you listened (b) shows you drifted off
40. 40.🗨️ Is this a good or a poor way to take feedback? “You are wrong. My work was perfect.” (a) a poor response (b) a good response

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students