Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.❓ Is this a clear or a vague question? “What about, you know, that?” (a) a clear question (b) a vague question
- 2.🧍 What does this signal usually show: leaning forward a little? (a) shows nervousness (b) shows interest (c) shows confidence (d) shows boredom
- 3.📞 Polite or rude on the phone: saying thank you? (a) a rude phone habit (b) a polite phone habit
- 4.🎩 Which is the formal way to say “Yeah”? (a) “Ya” (b) “Yeah” (c) “Yup” (d) “Yes”
- 5.🎩 Formal or informal tone for speaking to a panel of judges? (a) informal (b) formal
- 6.🔍 Which is the odd one out? (a) a blank stare (b) slumping in the chair (c) biting your nails (d) yawning
- 7.True or false: “Anything I should know, maybe?” is a clear question. (a) True (b) False
- 8.🔍 Which is the odd one out? (a) steady eye contact (b) checking your phone (c) nodding now and then (d) repeating the key point
- 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 10.👂 Good or poor listening: finishing their sentence? (a) poor listening (b) good listening
- 11.True or false: “Could you kindly share the details?” is an informal line. (a) False (b) True
- 12.🗨️ Helpful or unhelpful when giving feedback: being kind and honest? (a) a helpful habit (b) an unhelpful habit
- 13.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 14.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) text-message spelling (d) a sensible email ID
- 15.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) a silly email ID (d) ALL CAPITAL LETTERS
- 16.👂 Good or poor listening: interrupting midway? (a) poor listening (b) good listening
- 17.True or false: “yawning loudly” is a sign of good listening. (a) True (b) False
- 18.Which of these usually shows interest? (a) touching your face a lot (b) nodding at key points (c) a blank stare (d) a shaky, quiet voice
- 19.🗨️ Is this a good or a poor way to take feedback? “Could you show me an example of what you mean?” (a) a good response (b) a poor response
- 20.True or false: “Could you show me an example of what you mean?” is a poor way to take feedback. (a) False (b) True
- 21.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 22.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) an informal line (b) a formal line
- 23.True or false: “Did your team win?” is a closed question. (a) True (b) False
- 24.🎩 Which is the formal way to say “gonna”? (a) going to (b) gotta (c) kinda (d) wanna
- 25.🔍 Which is the odd one out? (a) interrupting midway (b) summing up their point (c) leaning in slightly (d) phone put away
- 26.Which of these is a sign of good listening? (a) only waiting to talk (b) leaning in slightly (c) checking your phone (d) finishing their sentence
- 27.❓ Is this a clear or a vague question? “Could you explain step 3 of the experiment again?” (a) a clear question (b) a vague question
- 28.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 29.🧍 What does this signal usually show: a calm, steady voice? (a) shows confidence (b) shows boredom (c) shows nervousness (d) shows interest
- 30.Which of these is a rude phone habit? (a) saying your name (b) saying thank you (c) noting key details (d) not saying who you are
- 31.Which of these is a polite phone habit? (a) saying your name (b) not saying who you are (c) chatting to others (d) a noisy background
- 32.True or false: “greeting first” is a rude phone habit. (a) True (b) False
- 33.Which of these is an unhelpful feedback habit? (a) being specific (b) mocking the person (c) talking about the work (d) starting with a positive
- 34.💬 Is this a formal or an informal line? “LOL, that was so funny.” (a) an informal line (b) a formal line
- 35.🎤 In an interview, which tone should you use? (a) rude and short (b) silly and loud (c) slangy and casual (d) polite and formal
- 36.True or false: “Hey, what’s up?” is an informal line. (a) True (b) False
- 37.🎩 Formal or informal tone for joking with your brother at home? (a) informal (b) formal
- 38.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye
- 39.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) text-message spelling (d) naming the attachment
- 40.True or false: “Whatever, it is fine I guess.” is constructive feedback. (a) True (b) False
Answer key
- a vague question
- shows interest
- a polite phone habit
- “Yes”
- formal
- biting your nails
- False
- checking your phone
- the main message
- poor listening
- False
- a helpful habit
- a poor email habit
- a sensible email ID
- signing with your name
- poor listening
- False
- nodding at key points
- a good response
- False
- a polite thank-you line
- an informal line
- True
- going to
- interrupting midway
- leaning in slightly
- a clear question
- the greeting
- shows confidence
- not saying who you are
- saying your name
- False
- mocking the person
- an informal line
- polite and formal
- True
- informal
- note the answer
- naming the attachment
- False
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students