← Part 1 test: communication skills lesson New set →

Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 62 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.❓ Is this a clear or a vague question? “What about, you know, that?” (a) a clear question (b) a vague question
  2. 2.🧍 What does this signal usually show: leaning forward a little? (a) shows nervousness (b) shows interest (c) shows confidence (d) shows boredom
  3. 3.📞 Polite or rude on the phone: saying thank you? (a) a rude phone habit (b) a polite phone habit
  4. 4.🎩 Which is the formal way to say “Yeah”? (a) “Ya” (b) “Yeah” (c) “Yup” (d) “Yes”
  5. 5.🎩 Formal or informal tone for speaking to a panel of judges? (a) informal (b) formal
  6. 6.🔍 Which is the odd one out? (a) a blank stare (b) slumping in the chair (c) biting your nails (d) yawning
  7. 7.True or false: “Anything I should know, maybe?” is a clear question. (a) True (b) False
  8. 8.🔍 Which is the odd one out? (a) steady eye contact (b) checking your phone (c) nodding now and then (d) repeating the key point
  9. 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  10. 10.👂 Good or poor listening: finishing their sentence? (a) poor listening (b) good listening
  11. 11.True or false: “Could you kindly share the details?” is an informal line. (a) False (b) True
  12. 12.🗨️ Helpful or unhelpful when giving feedback: being kind and honest? (a) a helpful habit (b) an unhelpful habit
  13. 13.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  14. 14.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) text-message spelling (d) a sensible email ID
  15. 15.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) a silly email ID (d) ALL CAPITAL LETTERS
  16. 16.👂 Good or poor listening: interrupting midway? (a) poor listening (b) good listening
  17. 17.True or false: “yawning loudly” is a sign of good listening. (a) True (b) False
  18. 18.Which of these usually shows interest? (a) touching your face a lot (b) nodding at key points (c) a blank stare (d) a shaky, quiet voice
  19. 19.🗨️ Is this a good or a poor way to take feedback? “Could you show me an example of what you mean?” (a) a good response (b) a poor response
  20. 20.True or false: “Could you show me an example of what you mean?” is a poor way to take feedback. (a) False (b) True
  21. 21.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  22. 22.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) an informal line (b) a formal line
  23. 23.True or false: “Did your team win?” is a closed question. (a) True (b) False
  24. 24.🎩 Which is the formal way to say “gonna”? (a) going to (b) gotta (c) kinda (d) wanna
  25. 25.🔍 Which is the odd one out? (a) interrupting midway (b) summing up their point (c) leaning in slightly (d) phone put away
  26. 26.Which of these is a sign of good listening? (a) only waiting to talk (b) leaning in slightly (c) checking your phone (d) finishing their sentence
  27. 27.❓ Is this a clear or a vague question? “Could you explain step 3 of the experiment again?” (a) a clear question (b) a vague question
  28. 28.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  29. 29.🧍 What does this signal usually show: a calm, steady voice? (a) shows confidence (b) shows boredom (c) shows nervousness (d) shows interest
  30. 30.Which of these is a rude phone habit? (a) saying your name (b) saying thank you (c) noting key details (d) not saying who you are
  31. 31.Which of these is a polite phone habit? (a) saying your name (b) not saying who you are (c) chatting to others (d) a noisy background
  32. 32.True or false: “greeting first” is a rude phone habit. (a) True (b) False
  33. 33.Which of these is an unhelpful feedback habit? (a) being specific (b) mocking the person (c) talking about the work (d) starting with a positive
  34. 34.💬 Is this a formal or an informal line? “LOL, that was so funny.” (a) an informal line (b) a formal line
  35. 35.🎤 In an interview, which tone should you use? (a) rude and short (b) silly and loud (c) slangy and casual (d) polite and formal
  36. 36.True or false: “Hey, what’s up?” is an informal line. (a) True (b) False
  37. 37.🎩 Formal or informal tone for joking with your brother at home? (a) informal (b) formal
  38. 38.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye
  39. 39.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) text-message spelling (d) naming the attachment
  40. 40.True or false: “Whatever, it is fine I guess.” is constructive feedback. (a) True (b) False

Answer key

  1. a vague question
  2. shows interest
  3. a polite phone habit
  4. “Yes”
  5. formal
  6. biting your nails
  7. False
  8. checking your phone
  9. the main message
  10. poor listening
  11. False
  12. a helpful habit
  13. a poor email habit
  14. a sensible email ID
  15. signing with your name
  16. poor listening
  17. False
  18. nodding at key points
  19. a good response
  20. False
  21. a polite thank-you line
  22. an informal line
  23. True
  24. going to
  25. interrupting midway
  26. leaning in slightly
  27. a clear question
  28. the greeting
  29. shows confidence
  30. not saying who you are
  31. saying your name
  32. False
  33. mocking the person
  34. an informal line
  35. polite and formal
  36. True
  37. informal
  38. note the answer
  39. naming the attachment
  40. False

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