Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 63 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.🎯 Feedback should be about… (a) the person’s looks (b) their family (c) the work, not the person (d) old mistakes
2. 2.🎩 Formal or informal tone for planning a picnic with friends? (a) informal (b) formal
3. 3.True or false: “Whatever, it is fine I guess.” is constructive feedback. (a) False (b) True
4. 4.🤝 What is a good handshake like? (a) firm and brief (b) with a wet hand (c) crushing hard (d) limp and long
5. 5.True or false: writing to a bakery owner for a summer job needs a formal tone. (a) True (b) False
6. 6.🙂 A gentle smile when you meet the panel shows… (a) boredom (b) warmth and confidence (c) anger (d) fear
7. 7.🔍 Which is the odd one out? (a) slumping in the chair (b) shaking your leg (c) biting your nails (d) a shaky, quiet voice
8. 8.📞 In a polite phone call, which comes first: thank and say goodbye or ask your question? (a) thank and say goodbye (b) ask your question
9. 9.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
10. 10.True or false: “noting key details” is a rude phone habit. (a) True (b) False
11. 11.📞 Polite or rude on the phone: hanging up suddenly? (a) a polite phone habit (b) a rude phone habit
12. 12.True or false: “No worries, bro.” is a formal line. (a) True (b) False
13. 13.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) no name at the end (d) a silly email ID
14. 14.📞 Polite or rude on the phone: saying your name? (a) a rude phone habit (b) a polite phone habit
15. 15.👂 Good or poor listening: nodding now and then? (a) poor listening (b) good listening
16. 16.🧍 What does this signal usually show: a small, warm smile? (a) shows confidence (b) shows interest (c) shows boredom (d) shows nervousness
17. 17.📞 In a polite phone call, which comes first: thank and say goodbye or greet and say your name? (a) thank and say goodbye (b) greet and say your name
18. 18.📅 Why should you repeat key details like a date on the phone? (a) to avoid mistakes (b) to waste time (c) to end the call (d) to sound bored
19. 19.👂 Good or poor listening: changing the topic? (a) good listening (b) poor listening
20. 20.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
22. 22.❓ Is this an open or a closed question? “Did you bring your ID card?” (a) an open question (b) a closed question
23. 23.True or false: “What do I do?” is a vague question. (a) False (b) True
24. 24.Which of these is a rude phone habit? (a) asking “Is now okay?” (b) greeting first (c) noting key details (d) shouting into the phone
25. 25.🧍 What does this signal usually show: biting your nails? (a) shows boredom (b) shows nervousness (c) shows confidence (d) shows interest
26. 26.🎩 Which is the formal way to say “Yeah”? (a) “Yeah” (b) “Yes” (c) “Yup” (d) “Ya”
27. 27.True or false: texting your cousin about a movie needs an informal tone. (a) False (b) True
28. 28.🎧 In an interview, you did not hear a question clearly. What is best? (a) guess the question (b) stay silent (c) answer something else (d) politely ask to repeat
29. 29.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) naming the attachment (d) one huge paragraph
30. 30.Which of these is a rude phone habit? (a) asking “Is now okay?” (b) mumbling your name (c) saying your name (d) speaking clearly
31. 31.🧍 What does this signal usually show: shaking your leg? (a) shows nervousness (b) shows interest (c) shows confidence (d) shows boredom
32. 32.True or false: “The poster looks neat; a bigger title would help people at the back.” is constructive feedback. (a) True (b) False
33. 33.True or false: “I am writing to apply for the role.” is a formal line. (a) True (b) False
34. 34.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
35. 35.🗨️ Is this constructive or unhelpful feedback? “You always mess up the numbers.” (a) constructive feedback (b) unhelpful feedback
36. 36.📳 Your phone rings during an interview. What should you have done? (a) set a fun ringtone (b) switched it off (c) answered it (d) kept it loud
37. 37.📞 In a polite phone call, which comes first: note the answer or say why you are calling? (a) note the answer (b) say why you are calling
38. 38.🥪 A good way to give feedback is… (a) only the mistakes (b) only praise (c) one good point, one tip (d) a long lecture
39. 39.True or false: “only waiting to talk” is a sign of poor listening. (a) False (b) True
40. 40.🧍 What does this signal usually show: checking the clock? (a) shows nervousness (b) shows confidence (c) shows boredom (d) shows interest

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students