Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 66 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.🗨️ Is this constructive or unhelpful feedback? “The talk was well timed; try looking up from your notes more.” (a) unhelpful feedback (b) constructive feedback
2. 2.👂 Good or poor listening: asking a follow-up? (a) good listening (b) poor listening
3. 3.Which of these is a helpful feedback habit? (a) speaking privately (b) mocking the person (c) shouting it in public (d) bringing up old errors
4. 4.True or false: “Whatever. I don’t care.” is a good way to take feedback. (a) False (b) True
5. 5.Which of these usually shows nervousness? (a) slumping in the chair (b) relaxed open hands (c) touching your face a lot (d) yawning
6. 6.Which of these is a rude phone habit? (a) speaking clearly (b) eating while talking (c) calling at a fair time (d) saying thank you
7. 7.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) repeat the key points (b) ask a friend next week (c) say nothing (d) guess and start
8. 8.👂 Good or poor listening: taking short notes? (a) good listening (b) poor listening
9. 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
10. 10.👂 Good or poor listening: staring out the window? (a) poor listening (b) good listening
11. 11.👂 Good or poor listening: tapping on the desk? (a) poor listening (b) good listening
12. 12.True or false: “Have you finished the book?” is an open question. (a) True (b) False
13. 13.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the sign-off (d) the greeting
14. 14.True or false: “Why did you choose this subject?” is an open question. (a) False (b) True
15. 15.Which of these is a polite phone habit? (a) eating while talking (b) mumbling your name (c) calling very late (d) stating why you called
16. 16.🔍 Which is the odd one out? (a) bringing up old errors (b) only listing mistakes (c) starting with a positive (d) mocking the person
17. 17.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
18. 18.❓ Is this an open or a closed question? “Why did you choose this subject?” (a) a closed question (b) an open question
19. 19.🕘 A good time to call an office is usually… (a) late at night (b) during working hours (c) very early morning (d) on a holiday
20. 20.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
21. 21.True or false: “tapping on the desk” is a sign of good listening. (a) False (b) True
22. 22.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
23. 23.👀 Where should your eyes be when an interviewer asks a question? (a) on your phone (b) on the floor (c) on the interviewer (d) on the ceiling
24. 24.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows confidence (b) shows boredom (c) shows interest (d) shows nervousness
25. 25.🔍 Which is the odd one out? (a) calling very late (b) calling at a fair time (c) eating while talking (d) shouting into the phone
26. 26.📝 Before an important call, what should you keep ready? (a) loud music (b) the TV on (c) a snack (d) a pen and your notes
27. 27.🧭 What decides whether you should be formal or informal? (a) the weather (b) who you are talking to (c) the time on the clock (d) your shoe size
28. 28.❓ Is this an open or a closed question? “How did your team solve the problem?” (a) a closed question (b) an open question
29. 29.🔍 Which is the odd one out? (a) being specific (b) comparing with others (c) shouting it in public (d) mocking the person
30. 30.Which of these usually shows confidence? (a) a shaky, quiet voice (b) leaning forward a little (c) sitting up straight (d) biting your nails
31. 31.True or false: “So, like, what about the thing?” is a clear question. (a) True (b) False
32. 32.📵 What should you do with your phone while someone talks to you? (a) text under the desk (b) put it away (c) keep it in your hand (d) scroll it quietly
33. 33.True or false: “I look forward to hearing from you.” is an informal line. (a) True (b) False
34. 34.True or false: “stating why you called” is a polite phone habit. (a) True (b) False
35. 35.🎩 Formal or informal tone for texting your cousin about a movie? (a) formal (b) informal
36. 36.🗨️ Is this a good or a poor way to take feedback? “Could you show me an example of what you mean?” (a) a poor response (b) a good response
37. 37.📞 In a polite phone call, which comes first: greet and say your name or say why you are calling? (a) greet and say your name (b) say why you are calling
38. 38.💬 Is this a formal or an informal line? “Thank you for this opportunity.” (a) a formal line (b) an informal line
39. 39.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) text-message spelling (d) short paragraphs
40. 40.🎩 Formal or informal tone for planning a picnic with friends? (a) formal (b) informal

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students