Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 67 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.True or false: “Anyone could do better than that.” is constructive feedback. (a) False (b) True
2. 2.True or false: emailing the principal for leave needs a formal tone. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) a noisy background (b) hanging up suddenly (c) calling very late (d) saying thank you
4. 4.True or false: “Is the bus late today?” is a closed question. (a) True (b) False
5. 5.🔍 Which is the odd one out? (a) chatting to others (b) greeting first (c) saying thank you (d) asking “Is now okay?”
6. 6.True or false: “What would you change about the event?” is a closed question. (a) False (b) True
7. 7.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
8. 8.🕘 A good time to call an office is usually… (a) very early morning (b) late at night (c) on a holiday (d) during working hours
9. 9.Which of these usually shows nervousness? (a) sitting up straight (b) yawning (c) a shaky, quiet voice (d) slumping in the chair
10. 10.True or false: “Gonna be late, sorry!” is a formal line. (a) False (b) True
11. 11.👂 Good or poor listening: asking a follow-up? (a) poor listening (b) good listening
12. 12.🔍 Which is the odd one out? (a) phone put away (b) asking a follow-up (c) leaning in slightly (d) staring out the window
13. 13.❓ Is this an open or a closed question? “Have you finished the book?” (a) a closed question (b) an open question
14. 14.📞 You call a school office to ask about admission. What do you say first? (a) “Who is this?” (b) “Tell me the fees.” (c) a greeting and your name (d) “Hello? Hello?”
15. 15.True or false: a call to a college office needs an informal tone. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) sitting up straight (b) a firm, short handshake (c) relaxed open hands (d) nodding at key points
17. 17.True or false: “a calm, steady voice” usually shows interest. (a) True (b) False
18. 18.Which of these is an unhelpful feedback habit? (a) being specific (b) starting with a positive (c) giving one clear tip (d) mocking the person
19. 19.Which of these is a rude phone habit? (a) noting key details (b) asking “Is now okay?” (c) not saying who you are (d) saying your name
20. 20.🔒 You only need to confirm a date. Which kind of question is quickest? (a) a long story (b) an open question (c) a riddle (d) a closed question
21. 21.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
22. 22.🗨️ Is this a good or a poor way to take feedback? “Thank you, I will work on that.” (a) a good response (b) a poor response
23. 23.🙏 After you get an answer, what is a good habit? (a) walk off silently (b) ask it again (c) say thank you (d) roll your eyes
24. 24.True or false: “What do I do?” is a vague question. (a) True (b) False
25. 25.True or false: “checking your phone” is a sign of poor listening. (a) False (b) True
26. 26.True or false: “Anyone could do better than that.” is unhelpful feedback. (a) False (b) True
27. 27.True or false: “That sounds hard. What did you do next?” shows that you listened. (a) True (b) False
28. 28.📞 In a polite phone call, which comes first: ask your question or thank and say goodbye? (a) ask your question (b) thank and say goodbye
29. 29.True or false: “interrupting midway” is a sign of good listening. (a) True (b) False
30. 30.🧍 What does this signal usually show: leaning forward a little? (a) shows interest (b) shows boredom (c) shows confidence (d) shows nervousness
31. 31.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) formal (b) informal
32. 32.🤝 What is a good handshake like? (a) limp and long (b) crushing hard (c) with a wet hand (d) firm and brief
33. 33.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
34. 34.💬 Is this a formal or an informal line? “Could you kindly share the details?” (a) a formal line (b) an informal line
35. 35.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) naming the attachment (d) forgetting the file
36. 36.📵 What should you do with your phone while someone talks to you? (a) scroll it quietly (b) put it away (c) text under the desk (d) keep it in your hand
37. 37.Which of these is a rude phone habit? (a) greeting first (b) saying thank you (c) hanging up suddenly (d) speaking clearly
38. 38.True or false: “How do students usually prepare for this?” is an open question. (a) False (b) True
39. 39.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
40. 40.True or false: “relaxed open hands” usually shows boredom. (a) True (b) False

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students