Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 68 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.Which of these is a rude phone habit? (a) greeting first (b) calling at a fair time (c) saying thank you (d) a noisy background
2. 2.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) text-message spelling (d) a clear subject line
3. 3.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a clear question (b) a vague question
4. 4.❓ Is this a clear or a vague question? “What do I do?” (a) a clear question (b) a vague question
5. 5.👍 Why is “Good job” alone not very useful feedback? (a) it is not specific (b) it is too long (c) it is too detailed (d) it is rude
6. 6.❓ Is this a clear or a vague question? “Is it, like, okay or not?” (a) a clear question (b) a vague question
7. 7.True or false: “Is it like that or something?” is a clear question. (a) True (b) False
8. 8.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
9. 9.True or false: “saying thank you” is a rude phone habit. (a) True (b) False
10. 10.🔍 Which is the odd one out? (a) eating while talking (b) noting key details (c) asking “Is now okay?” (d) stating why you called
11. 11.True or false: “Could you explain step 3 of the experiment again?” is a vague question. (a) False (b) True
12. 12.True or false: “a blank stare” usually shows interest. (a) True (b) False
13. 13.Which of these is a polite phone habit? (a) mumbling your name (b) greeting first (c) eating while talking (d) a noisy background
14. 14.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
15. 15.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) a polite greeting (d) a clear subject line
16. 16.📞 Polite or rude on the phone: eating while talking? (a) a polite phone habit (b) a rude phone habit
17. 17.🎩 Formal or informal tone for emailing the principal for leave? (a) informal (b) formal
18. 18.True or false: “Is the canteen open today?” is a closed question. (a) False (b) True
19. 19.Which of these is a polite phone habit? (a) stating why you called (b) calling very late (c) hanging up suddenly (d) not saying who you are
20. 20.❓ Is this a clear or a vague question? “Can you explain everything again?” (a) a vague question (b) a clear question
21. 21.📞 Polite or rude on the phone: calling at a fair time? (a) a rude phone habit (b) a polite phone habit
22. 22.👂 What does this reply show? “That sounds hard. What did you do next?” (a) shows you listened (b) shows you drifted off
23. 23.☝️ How many questions should you pack into one sentence? (a) one (b) three (c) as many as fit (d) five
24. 24.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
25. 25.True or false: “saying your name” is a polite phone habit. (a) False (b) True
26. 26.🔍 Which is the odd one out? (a) vague praise only (b) starting with a positive (c) speaking privately (d) talking about the work
27. 27.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) formal (b) informal
28. 28.🔍 Which is the odd one out? (a) repeating the key point (b) yawning loudly (c) asking a follow-up (d) waiting for a pause
29. 29.🔍 Which is the odd one out? (a) sitting up straight (b) a firm, short handshake (c) a shaky, quiet voice (d) relaxed open hands
30. 30.🗨️ Is this constructive or unhelpful feedback? “Your poster is boring. Just redo it.” (a) unhelpful feedback (b) constructive feedback
31. 31.🎧 In an interview, you did not hear a question clearly. What is best? (a) stay silent (b) answer something else (c) politely ask to repeat (d) guess the question
32. 32.🔍 Which is the odd one out? (a) nodding now and then (b) steady eye contact (c) asking a follow-up (d) only waiting to talk
33. 33.True or false: “staring out the window” is a sign of good listening. (a) False (b) True
34. 34.📞 In a polite phone call, which comes first: ask your question or say why you are calling? (a) ask your question (b) say why you are calling
35. 35.💬 Is this a formal or an informal line? “Cool, catch you later!” (a) an informal line (b) a formal line
36. 36.True or false: “eyes on the speaker” usually shows confidence. (a) True (b) False
37. 37.📞 In a polite phone call, which comes first: ask your question or greet and say your name? (a) ask your question (b) greet and say your name
38. 38.👂 Good or poor listening: finishing their sentence? (a) poor listening (b) good listening
39. 39.🗨️ Is this constructive or unhelpful feedback? “The poster looks neat; a bigger title would help people at the back.” (a) unhelpful feedback (b) constructive feedback
40. 40.🤝 What is a good handshake like? (a) firm and brief (b) with a wet hand (c) limp and long (d) crushing hard

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students