Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.True or false: “staring out the window” is a sign of poor listening. (a) False (b) True
- 2.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 3.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
- 4.📞 Polite or rude on the phone: a noisy background? (a) a polite phone habit (b) a rude phone habit
- 5.True or false: “How did your team solve the problem?” is an open question. (a) True (b) False
- 6.Which of these usually shows nervousness? (a) slumping in the chair (b) eyes on the speaker (c) a firm, short handshake (d) biting your nails
- 7.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
- 8.🔍 Which is the odd one out? (a) a calm, steady voice (b) leaning forward a little (c) nodding at key points (d) a small, warm smile
- 9.👂 What does this reply show? “Hmm, okay, whatever you said.” (a) shows you drifted off (b) shows you listened
- 10.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) a closed question (b) a trick question (c) no question (d) an open question
- 11.📞 Polite or rude on the phone: greeting first? (a) a rude phone habit (b) a polite phone habit
- 12.🎩 Formal or informal tone for planning a picnic with friends? (a) formal (b) informal
- 13.⏰ When is the best time to give feedback on a classmate’s talk? (a) never (b) soon after, in private (c) a month later (d) loudly, in front of all
- 14.True or false: “What did you enjoy most about the trip?” is an open question. (a) False (b) True
- 15.🙏 After you get an answer, what is a good habit? (a) walk off silently (b) ask it again (c) roll your eyes (d) say thank you
- 16.True or false: “Gonna be late, sorry!” is an informal line. (a) True (b) False
- 17.🎩 Formal or informal tone for a voice note to your old school friend? (a) informal (b) formal
- 18.📞 Polite or rude on the phone: calling very late? (a) a rude phone habit (b) a polite phone habit
- 19.🎩 Formal or informal tone for a birthday message to your best friend? (a) informal (b) formal
- 20.👂 What does this reply show? “Sorry, what? I was looking at something.” (a) shows you drifted off (b) shows you listened
- 21.🗨️ Is this constructive or unhelpful feedback? “Good effort on the report — check the spelling on page 2.” (a) constructive feedback (b) unhelpful feedback
- 22.📝 Before an important call, what should you keep ready? (a) a pen and your notes (b) loud music (c) the TV on (d) a snack
- 23.🔍 Which is the odd one out? (a) greeting first (b) stating why you called (c) saying thank you (d) hanging up suddenly
- 24.❓ Is this an open or a closed question? “What did you enjoy most about the trip?” (a) a closed question (b) an open question
- 25.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) emojis to a principal (d) forgetting the file
- 26.👂 What does this reply show? “You mentioned a science club — when does it meet?” (a) shows you drifted off (b) shows you listened
- 27.👂 What does this reply show? “Yeah, yeah, I know all that already.” (a) shows you drifted off (b) shows you listened
- 28.True or false: “leaning in slightly” is a sign of good listening. (a) True (b) False
- 29.True or false: “Why did you choose this subject?” is a closed question. (a) True (b) False
- 30.True or false: “sitting up straight” usually shows confidence. (a) False (b) True
- 31.🔍 Which is the odd one out? (a) a small, warm smile (b) leaning forward a little (c) a shaky, quiet voice (d) nodding at key points
- 32.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
- 33.🧍 What does this signal usually show: eyes on the speaker? (a) shows interest (b) shows boredom (c) shows confidence (d) shows nervousness
- 34.True or false: “Which documents should I bring for the scholarship form?” is a clear question. (a) True (b) False
- 35.🗨️ Helpful or unhelpful when giving feedback: shouting it in public? (a) a helpful habit (b) an unhelpful habit
- 36.True or false: “What time does the admission test start on Monday?” is a vague question. (a) False (b) True
- 37.True or false: “You always mess up the numbers.” is unhelpful feedback. (a) True (b) False
- 38.❓ Is this a clear or a vague question? “Can you explain everything again?” (a) a vague question (b) a clear question
- 39.Which of these is a helpful feedback habit? (a) only listing mistakes (b) being kind and honest (c) vague praise only (d) mocking the person
- 40.True or false: “Why did you even try this?” is constructive feedback. (a) True (b) False
Answer key
- True
- the subject line
- sum up the email
- a rude phone habit
- True
- biting your nails
- one based on your name
- a calm, steady voice
- shows you drifted off
- an open question
- a polite phone habit
- informal
- soon after, in private
- True
- say thank you
- True
- informal
- a rude phone habit
- informal
- shows you drifted off
- constructive feedback
- a pen and your notes
- hanging up suddenly
- an open question
- a clear subject line
- shows you listened
- shows you drifted off
- True
- False
- True
- a shaky, quiet voice
- a poor email habit
- shows interest
- True
- an unhelpful habit
- False
- True
- a vague question
- being kind and honest
- False
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students