Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 70 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.🔍 Which is the odd one out? (a) noting key details (b) speaking clearly (c) greeting first (d) not saying who you are
2. 2.🧍 What does this signal usually show: sitting up straight? (a) shows nervousness (b) shows boredom (c) shows interest (d) shows confidence
3. 3.True or false: “How did you get interested in coding?” is an open question. (a) True (b) False
4. 4.Which of these is a sign of poor listening? (a) steady eye contact (b) repeating the key point (c) yawning loudly (d) leaning in slightly
5. 5.True or false: “touching your face a lot” usually shows boredom. (a) False (b) True
6. 6.🎩 Which is the formal way to say “Yeah”? (a) “Yes” (b) “Yeah” (c) “Ya” (d) “Yup”
7. 7.👂 Good or poor listening: repeating the key point? (a) poor listening (b) good listening
8. 8.🗨️ Is this a good or a poor way to take feedback? “Thanks for telling me. Which part was hardest to follow?” (a) a good response (b) a poor response
9. 9.❓ Is this a clear or a vague question? “So, like, what about the thing?” (a) a clear question (b) a vague question
10. 10.❓ Is this an open or a closed question? “Is the form free?” (a) an open question (b) a closed question
11. 11.🔍 Which is the odd one out? (a) a firm, short handshake (b) leaning forward a little (c) eyes on the speaker (d) a small, warm smile
12. 12.👂 Good or poor listening: waiting for a pause? (a) poor listening (b) good listening
13. 13.Which of these usually shows boredom? (a) nodding at key points (b) eyes on the speaker (c) slumping in the chair (d) a small, warm smile
14. 14.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) informal (b) formal
15. 15.Which of these usually shows boredom? (a) shaking your leg (b) a blank stare (c) nodding at key points (d) biting your nails
16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
17. 17.📝 Before an important call, what should you keep ready? (a) loud music (b) a pen and your notes (c) the TV on (d) a snack
18. 18.True or false: “Your opening was clear. Next time, slow down at the numbers.” is constructive feedback. (a) False (b) True
19. 19.🎩 Which is the formal way to say “Hey”? (a) “Sup” (b) “Good morning” (c) “Hiya” (d) “Yo”
20. 20.🔍 Which is the odd one out? (a) a blank stare (b) a calm, steady voice (c) relaxed open hands (d) sitting up straight
21. 21.🗨️ Helpful or unhelpful when giving feedback: being specific? (a) an unhelpful habit (b) a helpful habit
22. 22.🔍 Which is the odd one out? (a) summing up their point (b) changing the topic (c) yawning loudly (d) checking your phone
23. 23.🪑 Your words say “I am excited”, but you are slouching. What will people believe more? (a) only your words (b) the furniture (c) neither of them (d) your body language
24. 24.True or false: “How did your team solve the problem?” is a closed question. (a) False (b) True
25. 25.🎩 Formal or informal tone for a letter to the bank manager? (a) informal (b) formal
26. 26.Which of these is a good email habit? (a) one huge paragraph (b) short paragraphs (c) emojis to a principal (d) no name at the end
27. 27.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer
28. 28.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) signing with your name (d) text-message spelling
29. 29.True or false: “leaning in slightly” is a sign of good listening. (a) True (b) False
30. 30.🗨️ Is this constructive or unhelpful feedback? “That was bad.” (a) unhelpful feedback (b) constructive feedback
31. 31.True or false: “The talk was well timed; try looking up from your notes more.” is unhelpful feedback. (a) True (b) False
32. 32.Which of these is a sign of good listening? (a) interrupting midway (b) finishing their sentence (c) steady eye contact (d) checking your phone
33. 33.Which of these usually shows confidence? (a) nodding at key points (b) a small, warm smile (c) slumping in the chair (d) relaxed open hands
34. 34.📞 In a polite phone call, which comes first: greet and say your name or say why you are calling? (a) greet and say your name (b) say why you are calling
35. 35.True or false: “Whatever, it is fine I guess.” is unhelpful feedback. (a) True (b) False
36. 36.🔍 Which is the odd one out? (a) taking short notes (b) summing up their point (c) nodding now and then (d) checking your phone
37. 37.🔍 Which is the odd one out? (a) a noisy background (b) calling very late (c) eating while talking (d) calling at a fair time
38. 38.True or false: “asking a follow-up” is a sign of good listening. (a) False (b) True
39. 39.True or false: “saying your name” is a rude phone habit. (a) False (b) True
40. 40.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye

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