Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 8 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.👂 Good or poor listening: summing up their point? (a) poor listening (b) good listening
2. 2.📞 In a polite phone call, which comes first: greet and say your name or say why you are calling? (a) greet and say your name (b) say why you are calling
3. 3.Which of these is a rude phone habit? (a) speaking clearly (b) stating why you called (c) noting key details (d) a noisy background
4. 4.Which of these is a helpful feedback habit? (a) shouting it in public (b) only listing mistakes (c) talking about the work (d) bringing up old errors
5. 5.🗨️ Is this constructive or unhelpful feedback? “Anyone could do better than that.” (a) constructive feedback (b) unhelpful feedback
6. 6.True or false: “Can I use a pencil for the diagram in Question 4?” is a vague question. (a) True (b) False
7. 7.Which of these usually shows confidence? (a) biting your nails (b) a blank stare (c) a firm, short handshake (d) touching your face a lot
8. 8.🔍 Which is the odd one out? (a) hanging up suddenly (b) mumbling your name (c) speaking clearly (d) chatting to others
9. 9.💬 Is this a formal or an informal line? “I look forward to hearing from you.” (a) an informal line (b) a formal line
10. 10.True or false: “I am writing to apply for the role.” is an informal line. (a) False (b) True
11. 11.🔍 Which is the odd one out? (a) a calm, steady voice (b) biting your nails (c) relaxed open hands (d) a firm, short handshake
12. 12.📞 Polite or rude on the phone: not saying who you are? (a) a polite phone habit (b) a rude phone habit
13. 13.❓ Why do good listeners ask follow-up questions? (a) to end the talk (b) to understand better (c) to show off (d) to change the topic
14. 14.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a vague question (b) a clear question
15. 15.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) a polite greeting (d) a sensible email ID
16. 16.🧍 What does this signal usually show: sitting up straight? (a) shows boredom (b) shows interest (c) shows confidence (d) shows nervousness
17. 17.True or false: planning a picnic with friends needs a formal tone. (a) False (b) True
18. 18.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
19. 19.💬 Is this a formal or an informal line? “Gonna be late, sorry!” (a) a formal line (b) an informal line
20. 20.True or false: “Is it, like, okay or not?” is a clear question. (a) False (b) True
21. 21.❓ Is this a clear or a vague question? “Huh? The stuff for tomorrow?” (a) a vague question (b) a clear question
22. 22.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
23. 23.🧍 What does this signal usually show: shaking your leg? (a) shows nervousness (b) shows confidence (c) shows interest (d) shows boredom
24. 24.⏰ When is the best time to give feedback on a classmate’s talk? (a) loudly, in front of all (b) a month later (c) never (d) soon after, in private
25. 25.🙋 Which is the most polite way to begin a question to a teacher? (a) “Oi, listen…” (b) “Hey, you!” (c) “Excuse me, ma’am, …” (d) “Tell me now…”
26. 26.❓ Is this a clear or a vague question? “Should the essay be in English or Hindi?” (a) a clear question (b) a vague question
27. 27.📞 In a polite phone call, which comes first: note the answer or thank and say goodbye? (a) note the answer (b) thank and say goodbye
28. 28.Which of these is a sign of poor listening? (a) steady eye contact (b) asking a follow-up (c) taking short notes (d) staring out the window
29. 29.🗨️ Helpful or unhelpful when giving feedback: comparing with others? (a) an unhelpful habit (b) a helpful habit
30. 30.True or false: “a firm, short handshake” usually shows confidence. (a) False (b) True
31. 31.True or false: “Let me check I have it: two copies and one photo.” shows that you listened. (a) True (b) False
32. 32.True or false: talking to your new supervisor on day one needs an informal tone. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) sitting up straight (b) eyes on the speaker (c) a firm, short handshake (d) a calm, steady voice
34. 34.📞 In a polite phone call, which comes first: ask your question or note the answer? (a) ask your question (b) note the answer
35. 35.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) a silly email ID (d) a polite greeting
36. 36.🗨️ Is this a good or a poor way to take feedback? “Well, your poster was worse.” (a) a good response (b) a poor response
37. 37.📞 Polite or rude on the phone: noting key details? (a) a rude phone habit (b) a polite phone habit
38. 38.👂 Good or poor listening: leaning in slightly? (a) poor listening (b) good listening
39. 39.🔍 Which is the odd one out? (a) checking the clock (b) yawning (c) a blank stare (d) a firm, short handshake
40. 40.🙂 A gentle smile when you meet the panel shows… (a) warmth and confidence (b) fear (c) anger (d) boredom

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