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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 73 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.✋ Where should your hands be while sitting in an interview? (a) in your pockets (b) resting in your lap (c) behind your head (d) fiddling with a pen
  2. 2.True or false: “That was bad.” is constructive feedback. (a) True (b) False
  3. 3.Which of these is a polite phone habit? (a) saying your name (b) eating while talking (c) not saying who you are (d) shouting into the phone
  4. 4.True or false: “Gonna be late, sorry!” is an informal line. (a) False (b) True
  5. 5.True or false: “Huh? The stuff for tomorrow?” is a clear question. (a) False (b) True
  6. 6.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  7. 7.🗨️ Is this a good or a poor way to take feedback? “You are wrong. My work was perfect.” (a) a good response (b) a poor response
  8. 8.🪑 Your words say “I am excited”, but you are slouching. What will people believe more? (a) neither of them (b) your body language (c) the furniture (d) only your words
  9. 9.🎩 Formal or informal tone for a scholarship interview? (a) formal (b) informal
  10. 10.📳 Your phone rings during an interview. What should you have done? (a) kept it loud (b) answered it (c) set a fun ringtone (d) switched it off
  11. 11.🎩 Which is the formal way to say “gonna”? (a) wanna (b) kinda (c) going to (d) gotta
  12. 12.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  13. 13.📞 Polite or rude on the phone: not saying who you are? (a) a polite phone habit (b) a rude phone habit
  14. 14.🔍 Which is the odd one out? (a) asking “Is now okay?” (b) calling very late (c) eating while talking (d) shouting into the phone
  15. 15.True or false: “Whatever, it is fine I guess.” is constructive feedback. (a) False (b) True
  16. 16.🧍 What does this signal usually show: slumping in the chair? (a) shows interest (b) shows confidence (c) shows nervousness (d) shows boredom
  17. 17.🤝 A friend is telling you about a problem. What should you NOT do? (a) ask how they feel (b) let them finish (c) nod and listen (d) interrupt with advice
  18. 18.🎩 Which is the formal way to say “Hey”? (a) “Good morning” (b) “Hiya” (c) “Yo” (d) “Sup”
  19. 19.True or false: “Wait, who are we talking about again?” shows that you listened. (a) True (b) False
  20. 20.🔍 Which is the odd one out? (a) speaking clearly (b) saying your name (c) calling at a fair time (d) not saying who you are
  21. 21.👂 What does this reply show? “That sounds hard. What did you do next?” (a) shows you listened (b) shows you drifted off
  22. 22.True or false: “calling very late” is a rude phone habit. (a) False (b) True
  23. 23.Which of these is a polite phone habit? (a) greeting first (b) mumbling your name (c) calling very late (d) hanging up suddenly
  24. 24.True or false: “What did you enjoy most about the trip?” is a closed question. (a) True (b) False
  25. 25.True or false: “Which documents should I bring for the scholarship form?” is a vague question. (a) True (b) False
  26. 26.True or false: “You are wrong. My work was perfect.” is a poor way to take feedback. (a) False (b) True
  27. 27.❓ Is this a clear or a vague question? “Huh? The stuff for tomorrow?” (a) a vague question (b) a clear question
  28. 28.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) informal (b) formal
  29. 29.🔍 Which is the odd one out? (a) yawning (b) a blank stare (c) checking the clock (d) leaning forward a little
  30. 30.Which of these usually shows boredom? (a) eyes on the speaker (b) a calm, steady voice (c) checking the clock (d) shaking your leg
  31. 31.👂 What does this reply show? “Wait, who are we talking about again?” (a) shows you drifted off (b) shows you listened
  32. 32.Which of these is a sign of good listening? (a) tapping on the desk (b) changing the topic (c) finishing their sentence (d) nodding now and then
  33. 33.True or false: “Cool, catch you later!” is an informal line. (a) False (b) True
  34. 34.🗨️ Is this constructive or unhelpful feedback? “Whatever, it is fine I guess.” (a) unhelpful feedback (b) constructive feedback
  35. 35.🗨️ Is this constructive or unhelpful feedback? “The poster looks neat; a bigger title would help people at the back.” (a) unhelpful feedback (b) constructive feedback
  36. 36.🗨️ Is this a good or a poor way to take feedback? “Fine. I will never try again.” (a) a good response (b) a poor response
  37. 37.👂 Good or poor listening: checking your phone? (a) good listening (b) poor listening
  38. 38.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  39. 39.🎯 Before asking a question in class, what helps most? (a) ask five at once (b) know what you need (c) speak very fast (d) ask during a test
  40. 40.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off

Answer key

  1. resting in your lap
  2. False
  3. saying your name
  4. True
  5. False
  6. the subject line
  7. a poor response
  8. your body language
  9. formal
  10. switched it off
  11. going to
  12. the subject line
  13. a rude phone habit
  14. asking “Is now okay?”
  15. False
  16. shows boredom
  17. interrupt with advice
  18. “Good morning”
  19. False
  20. not saying who you are
  21. shows you listened
  22. True
  23. greeting first
  24. False
  25. False
  26. True
  27. a vague question
  28. formal
  29. leaning forward a little
  30. checking the clock
  31. shows you drifted off
  32. nodding now and then
  33. True
  34. unhelpful feedback
  35. constructive feedback
  36. a poor response
  37. poor listening
  38. the greeting
  39. know what you need
  40. the sign-off

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