Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.🔍 Which is the odd one out? (a) only listing mistakes (b) being specific (c) giving one clear tip (d) talking about the work
- 2.🗨️ Is this a good or a poor way to take feedback? “That makes sense. I did rush the ending.” (a) a poor response (b) a good response
- 3.True or false: “What did you enjoy most about the trip?” is an open question. (a) False (b) True
- 4.📞 Polite or rude on the phone: greeting first? (a) a polite phone habit (b) a rude phone habit
- 5.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 6.🎩 Formal or informal tone for a scholarship interview? (a) informal (b) formal
- 7.True or false: “Hmm, okay, whatever you said.” shows that you drifted off. (a) False (b) True
- 8.🧍 What does this signal usually show: leaning forward a little? (a) shows nervousness (b) shows interest (c) shows boredom (d) shows confidence
- 9.🗨️ Is this a good or a poor way to take feedback? “You are wrong. My work was perfect.” (a) a good response (b) a poor response
- 10.True or false: “How did you get interested in coding?” is a closed question. (a) False (b) True
- 11.🎩 Formal or informal tone for a call to a college office? (a) formal (b) informal
- 12.True or false: “leaning in slightly” is a sign of poor listening. (a) False (b) True
- 13.🔍 Which is the odd one out? (a) shaking your leg (b) a shaky, quiet voice (c) a firm, short handshake (d) biting your nails
- 14.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 15.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 16.🧍 What does this signal usually show: a blank stare? (a) shows nervousness (b) shows boredom (c) shows confidence (d) shows interest
- 17.🎯 Feedback should be about… (a) the person’s looks (b) the work, not the person (c) old mistakes (d) their family
- 18.🎩 Which is the formal way to say “Thanks a ton!”? (a) “Ta!” (b) “Thx!” (c) “Tysm!!” (d) “Thank you very much.”
- 19.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer
- 20.🔍 Which is the odd one out? (a) staring out the window (b) checking your phone (c) finishing their sentence (d) nodding now and then
- 21.👂 What does this reply show? “Sorry, what? I was looking at something.” (a) shows you listened (b) shows you drifted off
- 22.🔍 Which is the odd one out? (a) yawning loudly (b) waiting for a pause (c) repeating the key point (d) steady eye contact
- 23.Which of these is a helpful feedback habit? (a) mocking the person (b) bringing up old errors (c) being specific (d) comparing with others
- 24.👂 Good or poor listening: waiting for a pause? (a) poor listening (b) good listening
- 25.Which of these is an unhelpful feedback habit? (a) starting with a positive (b) talking about the work (c) vague praise only (d) speaking privately
- 26.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a vague question (b) a clear question
- 27.True or false: “What about, you know, that?” is a clear question. (a) True (b) False
- 28.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
- 29.Which of these is a polite phone habit? (a) not saying who you are (b) mumbling your name (c) a noisy background (d) saying your name
- 30.Which of these usually shows boredom? (a) a firm, short handshake (b) touching your face a lot (c) a blank stare (d) a shaky, quiet voice
- 31.True or false: “How many pages should the project report be?” is a vague question. (a) False (b) True
- 32.☎️ You get a wrong-number call. What is polite? (a) pretend to be them (b) shout at them (c) hang up silently (d) tell them politely
- 33.True or false: “No worries, bro.” is a formal line. (a) True (b) False
- 34.🔍 Which is the odd one out? (a) only listing mistakes (b) vague praise only (c) shouting it in public (d) talking about the work
- 35.True or false: texting your cousin about a movie needs a formal tone. (a) True (b) False
- 36.❓ Is this a clear or a vague question? “Can you explain everything again?” (a) a clear question (b) a vague question
- 37.True or false: “calling very late” is a polite phone habit. (a) True (b) False
- 38.🎩 Formal or informal tone for a letter to the bank manager? (a) informal (b) formal
- 39.True or false: “Why did you even try this?” is unhelpful feedback. (a) False (b) True
- 40.👍 Why is “Good job” alone not very useful feedback? (a) it is too detailed (b) it is not specific (c) it is rude (d) it is too long
Answer key
- only listing mistakes
- a good response
- True
- a polite phone habit
- a poor email habit
- formal
- True
- shows interest
- a poor response
- False
- formal
- False
- a firm, short handshake
- the greeting
- why you are writing
- shows boredom
- the work, not the person
- “Thank you very much.”
- note the answer
- nodding now and then
- shows you drifted off
- yawning loudly
- being specific
- good listening
- vague praise only
- a vague question
- False
- that a file is attached
- saying your name
- a blank stare
- False
- tell them politely
- False
- talking about the work
- False
- a vague question
- False
- formal
- True
- it is not specific
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students