Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 75 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.True or false: “Is the bus late today?” is a closed question. (a) False (b) True
2. 2.🧭 What decides whether you should be formal or informal? (a) who you are talking to (b) your shoe size (c) the weather (d) the time on the clock
3. 3.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
5. 5.👂 Good or poor listening: nodding now and then? (a) good listening (b) poor listening
6. 6.Which of these usually shows interest? (a) touching your face a lot (b) eyes on the speaker (c) a calm, steady voice (d) checking the clock
7. 7.💬 Is this a formal or an informal line? “I look forward to hearing from you.” (a) an informal line (b) a formal line
8. 8.👂 What does this reply show? “You said the library opens at 9. Is that on Saturdays too?” (a) shows you drifted off (b) shows you listened
9. 9.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) checking spelling (d) no subject line
10. 10.📞 Polite or rude on the phone: mumbling your name? (a) a polite phone habit (b) a rude phone habit
11. 11.True or false: “That makes sense. I did rush the ending.” is a good way to take feedback. (a) True (b) False
12. 12.Which of these is a sign of good listening? (a) asking a follow-up (b) finishing their sentence (c) checking your phone (d) yawning loudly
13. 13.True or false: “You always mess up the numbers.” is constructive feedback. (a) False (b) True
14. 14.🔍 Which is the odd one out? (a) nodding now and then (b) phone put away (c) interrupting midway (d) waiting for a pause
15. 15.True or false: a scholarship interview needs a formal tone. (a) True (b) False
16. 16.👂 Good or poor listening: asking a follow-up? (a) good listening (b) poor listening
17. 17.📞 In a polite phone call, which comes first: ask your question or note the answer? (a) ask your question (b) note the answer
18. 18.📞 Polite or rude on the phone: calling at a fair time? (a) a rude phone habit (b) a polite phone habit
19. 19.🎩 Formal or informal tone for talking to your new supervisor on day one? (a) informal (b) formal
20. 20.😬 You notice you are talking fast and shaking your leg. What helps? (a) shake both legs (b) talk even faster (c) slow breaths, feet still (d) leave the room
21. 21.Which of these is a helpful feedback habit? (a) vague praise only (b) giving one clear tip (c) mocking the person (d) only listing mistakes
22. 22.True or false: “asking a follow-up” is a sign of poor listening. (a) True (b) False
23. 23.📞 Polite or rude on the phone: noting key details? (a) a rude phone habit (b) a polite phone habit
24. 24.📞 Polite or rude on the phone: greeting first? (a) a polite phone habit (b) a rude phone habit
25. 25.🎩 Formal or informal tone for a letter to the bank manager? (a) formal (b) informal
26. 26.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
27. 27.True or false: “Yeah, yeah, I know all that already.” shows that you drifted off. (a) False (b) True
28. 28.🔍 Which is the odd one out? (a) interrupting midway (b) yawning loudly (c) steady eye contact (d) staring out the window
29. 29.👂 Good or poor listening: summing up their point? (a) good listening (b) poor listening
30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
31. 31.True or false: “Thank you, I will work on that.” is a good way to take feedback. (a) False (b) True
32. 32.🎩 Formal or informal tone for joking with your brother at home? (a) informal (b) formal
33. 33.Which of these is a sign of good listening? (a) checking your phone (b) finishing their sentence (c) interrupting midway (d) summing up their point
34. 34.🎩 Formal or informal tone for a family group chat about dinner? (a) formal (b) informal
35. 35.🧍 What does this signal usually show: sitting up straight? (a) shows boredom (b) shows nervousness (c) shows confidence (d) shows interest
36. 36.True or false: “sitting up straight” usually shows confidence. (a) False (b) True
37. 37.🙏 After you get an answer, what is a good habit? (a) say thank you (b) ask it again (c) roll your eyes (d) walk off silently
38. 38.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) a silly email ID (d) naming the attachment
39. 39.🔍 Which is the odd one out? (a) checking the clock (b) a firm, short handshake (c) a calm, steady voice (d) relaxed open hands
40. 40.🗨️ Is this a good or a poor way to take feedback? “Fine. I will never try again.” (a) a good response (b) a poor response

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students