Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 9 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.🧍 What does this signal usually show: a firm, short handshake? (a) shows boredom (b) shows interest (c) shows nervousness (d) shows confidence
2. 2.🔍 Which is the odd one out? (a) talking about the work (b) bringing up old errors (c) comparing with others (d) shouting it in public
3. 3.True or false: “How did your team solve the problem?” is an open question. (a) True (b) False
4. 4.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) an informal line (b) a formal line
5. 5.Which of these is a sign of good listening? (a) only waiting to talk (b) tapping on the desk (c) checking your phone (d) summing up their point
6. 6.True or false: “a noisy background” is a polite phone habit. (a) True (b) False
7. 7.True or false: “So the form is due on Friday — did I get that right?” shows that you listened. (a) True (b) False
8. 8.True or false: “You are wrong. My work was perfect.” is a good way to take feedback. (a) False (b) True
9. 9.Which of these is a poor email habit? (a) one huge paragraph (b) a clear subject line (c) a sensible email ID (d) checking spelling
10. 10.🗨️ Is this a good or a poor way to take feedback? “Thank you, I will work on that.” (a) a poor response (b) a good response
11. 11.True or false: a call to a college office needs an informal tone. (a) False (b) True
12. 12.👂 Good or poor listening: only waiting to talk? (a) good listening (b) poor listening
13. 13.🔍 Which is the odd one out? (a) speaking privately (b) being specific (c) giving one clear tip (d) vague praise only
14. 14.True or false: “You are wrong. My work was perfect.” is a poor way to take feedback. (a) True (b) False
15. 15.👂 What does this reply show? “That sounds hard. What did you do next?” (a) shows you listened (b) shows you drifted off
16. 16.☝️ How many questions should you pack into one sentence? (a) five (b) three (c) one (d) as many as fit
17. 17.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
18. 18.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) say nothing (b) guess and start (c) repeat the key points (d) ask a friend next week
19. 19.🧍 What does this signal usually show: slumping in the chair? (a) shows interest (b) shows nervousness (c) shows boredom (d) shows confidence
20. 20.📞 In a polite phone call, which comes first: say why you are calling or greet and say your name? (a) say why you are calling (b) greet and say your name
21. 21.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) a trick question (b) no question (c) an open question (d) a closed question
22. 22.True or false: “That sounds hard. What did you do next?” shows that you listened. (a) False (b) True
23. 23.🪑 Which sitting posture suits an interview? (a) slumped sideways (b) leaning far back (c) one leg on the chair (d) upright, feet flat
24. 24.🎯 Feedback should be about… (a) their family (b) the person’s looks (c) old mistakes (d) the work, not the person
25. 25.Which of these is a polite phone habit? (a) eating while talking (b) hanging up suddenly (c) calling very late (d) saying your name
26. 26.True or false: “Hmm, okay, whatever you said.” shows that you listened. (a) False (b) True
27. 27.Which of these is a sign of poor listening? (a) leaning in slightly (b) changing the topic (c) asking a follow-up (d) phone put away
28. 28.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
29. 29.True or false: “hanging up suddenly” is a polite phone habit. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) slumping in the chair (b) yawning (c) a blank stare (d) biting your nails
31. 31.Which of these is a polite phone habit? (a) eating while talking (b) a noisy background (c) stating why you called (d) not saying who you are
32. 32.True or false: “What would you change about the event?” is a closed question. (a) True (b) False
33. 33.👂 Good or poor listening: asking a follow-up? (a) good listening (b) poor listening
34. 34.Which of these is a helpful feedback habit? (a) only listing mistakes (b) starting with a positive (c) comparing with others (d) mocking the person
35. 35.Which of these is an unhelpful feedback habit? (a) giving one clear tip (b) comparing with others (c) being specific (d) being kind and honest
36. 36.True or false: writing to a bakery owner for a summer job needs a formal tone. (a) True (b) False
37. 37.True or false: “Sorry, what? I was looking at something.” shows that you listened. (a) True (b) False
38. 38.🙂 A gentle smile when you meet the panel shows… (a) anger (b) fear (c) warmth and confidence (d) boredom
39. 39.🙏 After you get an answer, what is a good habit? (a) walk off silently (b) say thank you (c) roll your eyes (d) ask it again
40. 40.🔍 Which is the odd one out? (a) mocking the person (b) comparing with others (c) only listing mistakes (d) giving one clear tip

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students