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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 80 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.🗨️ Is this a good or a poor way to take feedback? “That makes sense. I did rush the ending.” (a) a good response (b) a poor response
  2. 2.🎩 Formal or informal tone for a letter to the bank manager? (a) informal (b) formal
  3. 3.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a vague question (b) a clear question
  4. 4.🗣️ Your friend asks about her speech, which had a weak ending. What do you say? (a) a kind, specific tip (b) “It was terrible.” (c) “Perfect, no notes!” (d) nothing at all
  5. 5.🎯 Before asking a question in class, what helps most? (a) know what you need (b) speak very fast (c) ask five at once (d) ask during a test
  6. 6.Which of these is a sign of good listening? (a) changing the topic (b) asking a follow-up (c) staring out the window (d) only waiting to talk
  7. 7.True or false: “Could you show me an example of what you mean?” is a poor way to take feedback. (a) False (b) True
  8. 8.Which of these usually shows nervousness? (a) touching your face a lot (b) yawning (c) sitting up straight (d) nodding at key points
  9. 9.Which of these is an unhelpful feedback habit? (a) starting with a positive (b) giving one clear tip (c) speaking privately (d) mocking the person
  10. 10.True or false: “phone put away” is a sign of poor listening. (a) False (b) True
  11. 11.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) informal (b) formal
  12. 12.🔍 Which is the odd one out? (a) changing the topic (b) repeating the key point (c) checking your phone (d) yawning loudly
  13. 13.🗨️ Is this a good or a poor way to take feedback? “Well, your poster was worse.” (a) a poor response (b) a good response
  14. 14.🔍 Which is the odd one out? (a) chatting to others (b) a noisy background (c) eating while talking (d) saying thank you
  15. 15.🔍 Which is the odd one out? (a) yawning loudly (b) taking short notes (c) interrupting midway (d) checking your phone
  16. 16.🤝 A friend is telling you about a problem. What should you NOT do? (a) ask how they feel (b) nod and listen (c) let them finish (d) interrupt with advice
  17. 17.🎩 Formal or informal tone for emailing the principal for leave? (a) informal (b) formal
  18. 18.Which of these is a helpful feedback habit? (a) shouting it in public (b) only listing mistakes (c) vague praise only (d) talking about the work
  19. 19.Which of these usually shows interest? (a) a calm, steady voice (b) relaxed open hands (c) eyes on the speaker (d) a firm, short handshake
  20. 20.🗨️ Is this constructive or unhelpful feedback? “I liked your idea. Maybe we can test it on a small group first.” (a) constructive feedback (b) unhelpful feedback
  21. 21.🗨️ Is this constructive or unhelpful feedback? “Your opening was clear. Next time, slow down at the numbers.” (a) constructive feedback (b) unhelpful feedback
  22. 22.📞 In a polite phone call, which comes first: note the answer or greet and say your name? (a) note the answer (b) greet and say your name
  23. 23.True or false: “yawning loudly” is a sign of poor listening. (a) True (b) False
  24. 24.🙋 Which is the most polite way to begin a question to a teacher? (a) “Tell me now…” (b) “Excuse me, ma’am, …” (c) “Hey, you!” (d) “Oi, listen…”
  25. 25.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) short paragraphs (d) checking spelling
  26. 26.🎩 Formal or informal tone for a voice note to your old school friend? (a) formal (b) informal
  27. 27.Which of these is a helpful feedback habit? (a) vague praise only (b) starting with a positive (c) only listing mistakes (d) shouting it in public
  28. 28.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
  29. 29.True or false: “greeting first” is a polite phone habit. (a) True (b) False
  30. 30.🎩 Which is the formal way to write “pls”? (a) pleeease (b) plz (c) please (d) plss
  31. 31.True or false: “Thank you for this opportunity.” is an informal line. (a) True (b) False
  32. 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  33. 33.Which of these is a rude phone habit? (a) asking “Is now okay?” (b) eating while talking (c) saying your name (d) calling at a fair time
  34. 34.🔒 You only need to confirm a date. Which kind of question is quickest? (a) a closed question (b) a long story (c) a riddle (d) an open question
  35. 35.💬 Is this a formal or an informal line? “No worries, bro.” (a) an informal line (b) a formal line
  36. 36.Which of these is a rude phone habit? (a) stating why you called (b) calling at a fair time (c) noting key details (d) chatting to others
  37. 37.🗨️ Is this a good or a poor way to take feedback? “Fine. I will never try again.” (a) a poor response (b) a good response
  38. 38.True or false: “Your opening was clear. Next time, slow down at the numbers.” is constructive feedback. (a) False (b) True
  39. 39.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) repeat the key points (b) ask a friend next week (c) say nothing (d) guess and start
  40. 40.🎩 Formal or informal tone for speaking to a panel of judges? (a) informal (b) formal

Answer key

  1. a good response
  2. formal
  3. a vague question
  4. a kind, specific tip
  5. know what you need
  6. asking a follow-up
  7. False
  8. touching your face a lot
  9. mocking the person
  10. False
  11. formal
  12. repeating the key point
  13. a poor response
  14. saying thank you
  15. taking short notes
  16. interrupt with advice
  17. formal
  18. talking about the work
  19. eyes on the speaker
  20. constructive feedback
  21. constructive feedback
  22. greet and say your name
  23. True
  24. “Excuse me, ma’am, …”
  25. ALL CAPITAL LETTERS
  26. informal
  27. starting with a positive
  28. sum up the email
  29. True
  30. please
  31. False
  32. the sign-off
  33. eating while talking
  34. a closed question
  35. an informal line
  36. chatting to others
  37. a poor response
  38. True
  39. repeat the key points
  40. formal

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students