Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.🗨️ Is this a good or a poor way to take feedback? “That makes sense. I did rush the ending.” (a) a good response (b) a poor response
- 2.🎩 Formal or informal tone for a letter to the bank manager? (a) informal (b) formal
- 3.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a vague question (b) a clear question
- 4.🗣️ Your friend asks about her speech, which had a weak ending. What do you say? (a) a kind, specific tip (b) “It was terrible.” (c) “Perfect, no notes!” (d) nothing at all
- 5.🎯 Before asking a question in class, what helps most? (a) know what you need (b) speak very fast (c) ask five at once (d) ask during a test
- 6.Which of these is a sign of good listening? (a) changing the topic (b) asking a follow-up (c) staring out the window (d) only waiting to talk
- 7.True or false: “Could you show me an example of what you mean?” is a poor way to take feedback. (a) False (b) True
- 8.Which of these usually shows nervousness? (a) touching your face a lot (b) yawning (c) sitting up straight (d) nodding at key points
- 9.Which of these is an unhelpful feedback habit? (a) starting with a positive (b) giving one clear tip (c) speaking privately (d) mocking the person
- 10.True or false: “phone put away” is a sign of poor listening. (a) False (b) True
- 11.🎩 Formal or informal tone for writing to a bakery owner for a summer job? (a) informal (b) formal
- 12.🔍 Which is the odd one out? (a) changing the topic (b) repeating the key point (c) checking your phone (d) yawning loudly
- 13.🗨️ Is this a good or a poor way to take feedback? “Well, your poster was worse.” (a) a poor response (b) a good response
- 14.🔍 Which is the odd one out? (a) chatting to others (b) a noisy background (c) eating while talking (d) saying thank you
- 15.🔍 Which is the odd one out? (a) yawning loudly (b) taking short notes (c) interrupting midway (d) checking your phone
- 16.🤝 A friend is telling you about a problem. What should you NOT do? (a) ask how they feel (b) nod and listen (c) let them finish (d) interrupt with advice
- 17.🎩 Formal or informal tone for emailing the principal for leave? (a) informal (b) formal
- 18.Which of these is a helpful feedback habit? (a) shouting it in public (b) only listing mistakes (c) vague praise only (d) talking about the work
- 19.Which of these usually shows interest? (a) a calm, steady voice (b) relaxed open hands (c) eyes on the speaker (d) a firm, short handshake
- 20.🗨️ Is this constructive or unhelpful feedback? “I liked your idea. Maybe we can test it on a small group first.” (a) constructive feedback (b) unhelpful feedback
- 21.🗨️ Is this constructive or unhelpful feedback? “Your opening was clear. Next time, slow down at the numbers.” (a) constructive feedback (b) unhelpful feedback
- 22.📞 In a polite phone call, which comes first: note the answer or greet and say your name? (a) note the answer (b) greet and say your name
- 23.True or false: “yawning loudly” is a sign of poor listening. (a) True (b) False
- 24.🙋 Which is the most polite way to begin a question to a teacher? (a) “Tell me now…” (b) “Excuse me, ma’am, …” (c) “Hey, you!” (d) “Oi, listen…”
- 25.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) short paragraphs (d) checking spelling
- 26.🎩 Formal or informal tone for a voice note to your old school friend? (a) formal (b) informal
- 27.Which of these is a helpful feedback habit? (a) vague praise only (b) starting with a positive (c) only listing mistakes (d) shouting it in public
- 28.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
- 29.True or false: “greeting first” is a polite phone habit. (a) True (b) False
- 30.🎩 Which is the formal way to write “pls”? (a) pleeease (b) plz (c) please (d) plss
- 31.True or false: “Thank you for this opportunity.” is an informal line. (a) True (b) False
- 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 33.Which of these is a rude phone habit? (a) asking “Is now okay?” (b) eating while talking (c) saying your name (d) calling at a fair time
- 34.🔒 You only need to confirm a date. Which kind of question is quickest? (a) a closed question (b) a long story (c) a riddle (d) an open question
- 35.💬 Is this a formal or an informal line? “No worries, bro.” (a) an informal line (b) a formal line
- 36.Which of these is a rude phone habit? (a) stating why you called (b) calling at a fair time (c) noting key details (d) chatting to others
- 37.🗨️ Is this a good or a poor way to take feedback? “Fine. I will never try again.” (a) a poor response (b) a good response
- 38.True or false: “Your opening was clear. Next time, slow down at the numbers.” is constructive feedback. (a) False (b) True
- 39.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) repeat the key points (b) ask a friend next week (c) say nothing (d) guess and start
- 40.🎩 Formal or informal tone for speaking to a panel of judges? (a) informal (b) formal
Answer key
- a good response
- formal
- a vague question
- a kind, specific tip
- know what you need
- asking a follow-up
- False
- touching your face a lot
- mocking the person
- False
- formal
- repeating the key point
- a poor response
- saying thank you
- taking short notes
- interrupt with advice
- formal
- talking about the work
- eyes on the speaker
- constructive feedback
- constructive feedback
- greet and say your name
- True
- “Excuse me, ma’am, …”
- ALL CAPITAL LETTERS
- informal
- starting with a positive
- sum up the email
- True
- please
- False
- the sign-off
- eating while talking
- a closed question
- an informal line
- chatting to others
- a poor response
- True
- repeat the key points
- formal
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students