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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 81 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.Which of these usually shows nervousness? (a) sitting up straight (b) leaning forward a little (c) shaking your leg (d) yawning
  2. 2.Which of these is a sign of good listening? (a) finishing their sentence (b) phone put away (c) checking your phone (d) tapping on the desk
  3. 3.🔍 Which is the odd one out? (a) bringing up old errors (b) mocking the person (c) comparing with others (d) speaking privately
  4. 4.👂 What is active listening? (a) waiting for your turn (b) listening with one ear (c) nodding without hearing (d) listening with focus
  5. 5.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a vague question (b) a clear question
  6. 6.True or false: “What would you change about the event?” is a closed question. (a) False (b) True
  7. 7.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
  8. 8.True or false: “Are you in Class 11?” is an open question. (a) True (b) False
  9. 9.🎯 Feedback should be about… (a) the work, not the person (b) the person’s looks (c) old mistakes (d) their family
  10. 10.🎤 An interviewer says your answer was too long. What is best? (a) thank them and shorten (b) repeat the answer (c) argue with them (d) stop talking fully
  11. 11.💬 Is this a formal or an informal line? “Thank you for this opportunity.” (a) an informal line (b) a formal line
  12. 12.🗨️ Is this a good or a poor way to take feedback? “Well, your poster was worse.” (a) a poor response (b) a good response
  13. 13.🔍 Which is the odd one out? (a) stating why you called (b) calling at a fair time (c) noting key details (d) calling very late
  14. 14.True or false: “asking a follow-up” is a sign of poor listening. (a) True (b) False
  15. 15.❓ Is this an open or a closed question? “Have you finished the book?” (a) an open question (b) a closed question
  16. 16.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  17. 17.❓ Is this an open or a closed question? “Why did you choose this subject?” (a) a closed question (b) an open question
  18. 18.❓ Is this an open or a closed question? “Did you bring your ID card?” (a) an open question (b) a closed question
  19. 19.👂 Good or poor listening: nodding now and then? (a) good listening (b) poor listening
  20. 20.Which of these usually shows interest? (a) biting your nails (b) sitting up straight (c) nodding at key points (d) shaking your leg
  21. 21.🎩 Formal or informal tone for talking to your new supervisor on day one? (a) informal (b) formal
  22. 22.Which of these is a sign of good listening? (a) interrupting midway (b) only waiting to talk (c) asking a follow-up (d) finishing their sentence
  23. 23.True or false: “a noisy background” is a polite phone habit. (a) False (b) True
  24. 24.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  25. 25.💬 Is this a formal or an informal line? “I am writing to apply for the role.” (a) a formal line (b) an informal line
  26. 26.Which of these usually shows confidence? (a) touching your face a lot (b) a blank stare (c) sitting up straight (d) biting your nails
  27. 27.🔍 Which is the odd one out? (a) saying your name (b) stating why you called (c) calling at a fair time (d) eating while talking
  28. 28.True or false: “You are wrong. My work was perfect.” is a good way to take feedback. (a) True (b) False
  29. 29.🧍 What does this signal usually show: shaking your leg? (a) shows confidence (b) shows interest (c) shows nervousness (d) shows boredom
  30. 30.🎩 Which is the formal way to write “pls”? (a) pleeease (b) please (c) plz (d) plss
  31. 31.Which of these is a rude phone habit? (a) calling at a fair time (b) speaking clearly (c) shouting into the phone (d) greeting first
  32. 32.Which of these is an unhelpful feedback habit? (a) starting with a positive (b) mocking the person (c) speaking privately (d) giving one clear tip
  33. 33.💬 Is this a formal or an informal line? “LOL, that was so funny.” (a) a formal line (b) an informal line
  34. 34.🗨️ Is this a good or a poor way to take feedback? “You are wrong. My work was perfect.” (a) a good response (b) a poor response
  35. 35.🔍 Which is the odd one out? (a) leaning forward a little (b) nodding at key points (c) eyes on the speaker (d) biting your nails
  36. 36.🎩 Formal or informal tone for speaking to a panel of judges? (a) formal (b) informal
  37. 37.🕘 A good time to call an office is usually… (a) late at night (b) on a holiday (c) during working hours (d) very early morning
  38. 38.Which of these is an unhelpful feedback habit? (a) comparing with others (b) talking about the work (c) being kind and honest (d) giving one clear tip
  39. 39.📞 You call a school office to ask about admission. What do you say first? (a) a greeting and your name (b) “Hello? Hello?” (c) “Who is this?” (d) “Tell me the fees.”
  40. 40.True or false: “Is the form free?” is an open question. (a) True (b) False

Answer key

  1. shaking your leg
  2. phone put away
  3. speaking privately
  4. listening with focus
  5. a clear question
  6. False
  7. one based on your name
  8. False
  9. the work, not the person
  10. thank them and shorten
  11. a formal line
  12. a poor response
  13. calling very late
  14. False
  15. a closed question
  16. the sign-off
  17. an open question
  18. a closed question
  19. good listening
  20. nodding at key points
  21. formal
  22. asking a follow-up
  23. False
  24. the subject line
  25. a formal line
  26. sitting up straight
  27. eating while talking
  28. False
  29. shows nervousness
  30. please
  31. shouting into the phone
  32. mocking the person
  33. an informal line
  34. a poor response
  35. biting your nails
  36. formal
  37. during working hours
  38. comparing with others
  39. a greeting and your name
  40. False

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