Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 82 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.🗨️ Is this a good or a poor way to take feedback? “Could you show me an example of what you mean?” (a) a poor response (b) a good response
2. 2.☎️ You get a wrong-number call. What is polite? (a) hang up silently (b) pretend to be them (c) shout at them (d) tell them politely
3. 3.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) ALL CAPITAL LETTERS (d) emojis to a principal
4. 4.True or false: “I would be grateful for your guidance.” is a formal line. (a) True (b) False
5. 5.True or false: a scholarship interview needs an informal tone. (a) True (b) False
6. 6.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
7. 7.Which of these is an unhelpful feedback habit? (a) starting with a positive (b) giving one clear tip (c) vague praise only (d) speaking privately
8. 8.❓ Is this a clear or a vague question? “Could you explain step 3 of the experiment again?” (a) a clear question (b) a vague question
9. 9.❓ Is this an open or a closed question? “How did your team solve the problem?” (a) an open question (b) a closed question
10. 10.📞 Polite or rude on the phone: chatting to others? (a) a rude phone habit (b) a polite phone habit
11. 11.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) a silly email ID (d) checking spelling
12. 12.Which of these is a sign of poor listening? (a) steady eye contact (b) checking your phone (c) waiting for a pause (d) nodding now and then
13. 13.🔍 Which is the odd one out? (a) calling at a fair time (b) stating why you called (c) mumbling your name (d) saying thank you
14. 14.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) a sensible email ID (d) ALL CAPITAL LETTERS
15. 15.True or false: “Can I use a pencil for the diagram in Question 4?” is a clear question. (a) False (b) True
16. 16.👂 Good or poor listening: finishing their sentence? (a) good listening (b) poor listening
17. 17.🔍 Which is the odd one out? (a) giving one clear tip (b) being kind and honest (c) mocking the person (d) starting with a positive
18. 18.True or false: “phone put away” is a sign of good listening. (a) False (b) True
19. 19.🔒 You only need to confirm a date. Which kind of question is quickest? (a) a riddle (b) a long story (c) a closed question (d) an open question
20. 20.🧍 What does this signal usually show: a blank stare? (a) shows boredom (b) shows nervousness (c) shows confidence (d) shows interest
21. 21.⏰ When is the best time to give feedback on a classmate’s talk? (a) loudly, in front of all (b) never (c) a month later (d) soon after, in private
22. 22.Which of these is a sign of poor listening? (a) repeating the key point (b) tapping on the desk (c) waiting for a pause (d) phone put away
23. 23.Which of these is a helpful feedback habit? (a) only listing mistakes (b) giving one clear tip (c) bringing up old errors (d) shouting it in public
24. 24.True or false: “Is the canteen open today?” is an open question. (a) False (b) True
25. 25.🙂 A gentle smile when you meet the panel shows… (a) boredom (b) fear (c) anger (d) warmth and confidence
26. 26.📞 Polite or rude on the phone: mumbling your name? (a) a polite phone habit (b) a rude phone habit
27. 27.Which of these usually shows nervousness? (a) shaking your leg (b) relaxed open hands (c) a firm, short handshake (d) nodding at key points
28. 28.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
29. 29.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
30. 30.📝 Before an important call, what should you keep ready? (a) a snack (b) a pen and your notes (c) the TV on (d) loud music
31. 31.📞 Polite or rude on the phone: eating while talking? (a) a rude phone habit (b) a polite phone habit
32. 32.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) a polite greeting (d) replying within a day
33. 33.True or false: “How many pages should the project report be?” is a clear question. (a) False (b) True
34. 34.📞 Polite or rude on the phone: saying your name? (a) a rude phone habit (b) a polite phone habit
35. 35.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows nervousness (b) shows confidence (c) shows boredom (d) shows interest
36. 36.True or false: “Thanks for telling me. Which part was hardest to follow?” is a good way to take feedback. (a) False (b) True
37. 37.👂 What does this reply show? “So the form is due on Friday — did I get that right?” (a) shows you listened (b) shows you drifted off
38. 38.🔍 Which is the odd one out? (a) bringing up old errors (b) comparing with others (c) being kind and honest (d) only listing mistakes
39. 39.❓ Is this a clear or a vague question? “Huh? The stuff for tomorrow?” (a) a clear question (b) a vague question
40. 40.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname

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