Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.📞 You call a school office to ask about admission. What do you say first? (a) “Tell me the fees.” (b) “Hello? Hello?” (c) a greeting and your name (d) “Who is this?”
- 2.Which of these usually shows boredom? (a) slumping in the chair (b) relaxed open hands (c) a firm, short handshake (d) biting your nails
- 3.✋ Where should your hands be while sitting in an interview? (a) behind your head (b) fiddling with a pen (c) resting in your lap (d) in your pockets
- 4.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) signing with your name (d) naming the attachment
- 5.👂 What does this reply show? “Let me check I have it: two copies and one photo.” (a) shows you drifted off (b) shows you listened
- 6.True or false: “Wait, who are we talking about again?” shows that you drifted off. (a) False (b) True
- 7.True or false: “only waiting to talk” is a sign of good listening. (a) True (b) False
- 8.❓ Is this a clear or a vague question? “How many pages should the project report be?” (a) a clear question (b) a vague question
- 9.True or false: “Is the canteen open today?” is an open question. (a) False (b) True
- 10.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
- 11.True or false: “changing the topic” is a sign of good listening. (a) False (b) True
- 12.🎩 Formal or informal tone for a family group chat about dinner? (a) formal (b) informal
- 13.True or false: “leaning in slightly” is a sign of good listening. (a) True (b) False
- 14.Which of these is a good email habit? (a) a silly email ID (b) replying within a day (c) one huge paragraph (d) no name at the end
- 15.True or false: “What time does the admission test start on Monday?” is a vague question. (a) True (b) False
- 16.True or false: “The talk was well timed; try looking up from your notes more.” is constructive feedback. (a) False (b) True
- 17.True or false: “That sounds hard. What did you do next?” shows that you drifted off. (a) False (b) True
- 18.🙂 A gentle smile when you meet the panel shows… (a) anger (b) warmth and confidence (c) boredom (d) fear
- 19.❓ Is this a clear or a vague question? “Which documents should I bring for the scholarship form?” (a) a vague question (b) a clear question
- 20.❓ Is this an open or a closed question? “Did you bring your ID card?” (a) an open question (b) a closed question
- 21.❓ Is this a clear or a vague question? “What about, you know, that?” (a) a clear question (b) a vague question
- 22.🗨️ Is this a good or a poor way to take feedback? “Whatever. I don’t care.” (a) a poor response (b) a good response
- 23.True or false: “a shaky, quiet voice” usually shows confidence. (a) True (b) False
- 24.🙋 Which is the most polite way to begin a question to a teacher? (a) “Hey, you!” (b) “Tell me now…” (c) “Oi, listen…” (d) “Excuse me, ma’am, …”
- 25.🎩 Formal or informal tone for a scholarship interview? (a) informal (b) formal
- 26.👂 Good or poor listening: steady eye contact? (a) poor listening (b) good listening
- 27.🗨️ Is this constructive or unhelpful feedback? “You always mess up the numbers.” (a) constructive feedback (b) unhelpful feedback
- 28.Which of these is a sign of good listening? (a) yawning loudly (b) changing the topic (c) tapping on the desk (d) taking short notes
- 29.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) a trick question (b) a closed question (c) an open question (d) no question
- 30.🔍 Which is the odd one out? (a) shaking your leg (b) a shaky, quiet voice (c) biting your nails (d) yawning
- 31.❓ Is this a clear or a vague question? “What time does the admission test start on Monday?” (a) a clear question (b) a vague question
- 32.❓ Is this an open or a closed question? “How did you get interested in coding?” (a) an open question (b) a closed question
- 33.🧍 What does this signal usually show: shaking your leg? (a) shows boredom (b) shows interest (c) shows confidence (d) shows nervousness
- 34.🪑 Which sitting posture suits an interview? (a) one leg on the chair (b) upright, feet flat (c) leaning far back (d) slumped sideways
- 35.True or false: planning a picnic with friends needs an informal tone. (a) False (b) True
- 36.📞 In a polite phone call, which comes first: note the answer or say why you are calling? (a) note the answer (b) say why you are calling
- 37.Which of these usually shows boredom? (a) checking the clock (b) biting your nails (c) a calm, steady voice (d) leaning forward a little
- 38.Which of these is a rude phone habit? (a) saying thank you (b) saying your name (c) mumbling your name (d) asking “Is now okay?”
- 39.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows boredom (b) shows confidence (c) shows nervousness (d) shows interest
- 40.Which of these is a polite phone habit? (a) shouting into the phone (b) not saying who you are (c) a noisy background (d) saying thank you
Answer key
- a greeting and your name
- slumping in the chair
- resting in your lap
- a silly email ID
- shows you listened
- True
- False
- a clear question
- False
- after a few working days
- False
- informal
- True
- replying within a day
- False
- True
- False
- warmth and confidence
- a clear question
- a closed question
- a vague question
- a poor response
- False
- “Excuse me, ma’am, …”
- formal
- good listening
- unhelpful feedback
- taking short notes
- an open question
- yawning
- a clear question
- an open question
- shows nervousness
- upright, feet flat
- True
- say why you are calling
- checking the clock
- mumbling your name
- shows nervousness
- saying thank you
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students