Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.🪑 Which sitting posture suits an interview? (a) upright, feet flat (b) leaning far back (c) one leg on the chair (d) slumped sideways
- 2.Which of these usually shows boredom? (a) yawning (b) biting your nails (c) a small, warm smile (d) relaxed open hands
- 3.Which of these is an unhelpful feedback habit? (a) being specific (b) starting with a positive (c) talking about the work (d) mocking the person
- 4.True or false: “Is the canteen open today?” is a closed question. (a) True (b) False
- 5.🧍 What does this signal usually show: nodding at key points? (a) shows boredom (b) shows interest (c) shows confidence (d) shows nervousness
- 6.True or false: talking to your new supervisor on day one needs an informal tone. (a) False (b) True
- 7.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 8.True or false: “How do students usually prepare for this?” is an open question. (a) True (b) False
- 9.True or false: planning a picnic with friends needs a formal tone. (a) False (b) True
- 10.🔍 Which is the odd one out? (a) staring out the window (b) only waiting to talk (c) repeating the key point (d) interrupting midway
- 11.🔍 Which is the odd one out? (a) saying your name (b) greeting first (c) saying thank you (d) calling very late
- 12.True or false: a call to a college office needs an informal tone. (a) False (b) True
- 13.🗨️ Is this constructive or unhelpful feedback? “The poster looks neat; a bigger title would help people at the back.” (a) constructive feedback (b) unhelpful feedback
- 14.📞 In a polite phone call, which comes first: thank and say goodbye or ask your question? (a) thank and say goodbye (b) ask your question
- 15.True or false: a family group chat about dinner needs a formal tone. (a) True (b) False
- 16.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 17.True or false: “I would be grateful for your guidance.” is an informal line. (a) False (b) True
- 18.True or false: “Whatever. I don’t care.” is a poor way to take feedback. (a) False (b) True
- 19.True or false: “Anyone could do better than that.” is constructive feedback. (a) True (b) False
- 20.❓ Is this an open or a closed question? “Is the canteen open today?” (a) a closed question (b) an open question
- 21.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
- 22.Which of these is a sign of good listening? (a) staring out the window (b) yawning loudly (c) checking your phone (d) steady eye contact
- 23.🎩 Formal or informal tone for speaking to a panel of judges? (a) informal (b) formal
- 24.🗨️ Helpful or unhelpful when giving feedback: only listing mistakes? (a) an unhelpful habit (b) a helpful habit
- 25.👂 What does this reply show? “That sounds hard. What did you do next?” (a) shows you drifted off (b) shows you listened
- 26.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 27.👂 Good or poor listening: summing up their point? (a) poor listening (b) good listening
- 28.True or false: “What do I do?” is a vague question. (a) False (b) True
- 29.True or false: “Why did you choose this subject?” is an open question. (a) True (b) False
- 30.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) a polite greeting (d) no subject line
- 31.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer
- 32.🔓 You want details, not a yes or no. Which kind of question should you ask? (a) a closed question (b) a trick question (c) an open question (d) no question
- 33.💬 Is this a formal or an informal line? “I am writing to apply for the role.” (a) a formal line (b) an informal line
- 34.❓ Is this a clear or a vague question? “Huh? The stuff for tomorrow?” (a) a clear question (b) a vague question
- 35.❓ Is this a clear or a vague question? “Where should I hand in the signed consent slip?” (a) a vague question (b) a clear question
- 36.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 37.Which of these is a sign of poor listening? (a) summing up their point (b) checking your phone (c) asking a follow-up (d) phone put away
- 38.🔍 Which is the odd one out? (a) mocking the person (b) giving one clear tip (c) being kind and honest (d) starting with a positive
- 39.Which of these is a good email habit? (a) signing with your name (b) no subject line (c) ALL CAPITAL LETTERS (d) no name at the end
- 40.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
Answer key
- upright, feet flat
- yawning
- mocking the person
- True
- shows interest
- False
- a good email habit
- True
- False
- repeating the key point
- calling very late
- False
- constructive feedback
- ask your question
- False
- the greeting
- False
- True
- False
- a closed question
- the details
- steady eye contact
- formal
- an unhelpful habit
- shows you listened
- why you are writing
- good listening
- True
- True
- no subject line
- note the answer
- an open question
- a formal line
- a vague question
- a clear question
- the sign-off
- checking your phone
- mocking the person
- signing with your name
- the subject line
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students