Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 89 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.🔍 Which is the odd one out? (a) eyes on the speaker (b) a small, warm smile (c) yawning (d) leaning forward a little
2. 2.Which of these is a sign of poor listening? (a) waiting for a pause (b) checking your phone (c) nodding now and then (d) taking short notes
3. 3.🗨️ Helpful or unhelpful when giving feedback: being kind and honest? (a) a helpful habit (b) an unhelpful habit
4. 4.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
5. 5.True or false: “a small, warm smile” usually shows interest. (a) True (b) False
6. 6.Which of these is a helpful feedback habit? (a) shouting it in public (b) comparing with others (c) vague praise only (d) being specific
7. 7.🎩 Formal or informal tone for talking to your new supervisor on day one? (a) informal (b) formal
8. 8.True or false: “Is it, like, okay or not?” is a clear question. (a) True (b) False
9. 9.🎧 In an interview, you did not hear a question clearly. What is best? (a) stay silent (b) guess the question (c) answer something else (d) politely ask to repeat
10. 10.True or false: “What did you enjoy most about the trip?” is a closed question. (a) False (b) True
11. 11.☝️ How many questions should you pack into one sentence? (a) as many as fit (b) one (c) three (d) five
12. 12.🗨️ Is this constructive or unhelpful feedback? “That was bad.” (a) constructive feedback (b) unhelpful feedback
13. 13.🔍 Which is the odd one out? (a) being specific (b) comparing with others (c) being kind and honest (d) speaking privately
14. 14.True or false: “What about, you know, that?” is a clear question. (a) True (b) False
15. 15.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a clear question (b) a vague question
16. 16.🎩 Which is the formal way to say “Yeah”? (a) “Yup” (b) “Ya” (c) “Yeah” (d) “Yes”
17. 17.🔍 Which is the odd one out? (a) taking short notes (b) waiting for a pause (c) tapping on the desk (d) nodding now and then
18. 18.🧍 What does this signal usually show: biting your nails? (a) shows nervousness (b) shows boredom (c) shows confidence (d) shows interest
19. 19.🔍 Which is the odd one out? (a) checking the clock (b) touching your face a lot (c) slumping in the chair (d) yawning
20. 20.🥪 A good way to give feedback is… (a) only praise (b) only the mistakes (c) a long lecture (d) one good point, one tip
21. 21.❓ Why do good listeners ask follow-up questions? (a) to show off (b) to end the talk (c) to understand better (d) to change the topic
22. 22.🗣️ Your friend asks about her speech, which had a weak ending. What do you say? (a) nothing at all (b) “Perfect, no notes!” (c) a kind, specific tip (d) “It was terrible.”
23. 23.True or false: “speaking clearly” is a rude phone habit. (a) False (b) True
24. 24.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) forgetting the file (d) replying within a day
25. 25.Which of these usually shows boredom? (a) slumping in the chair (b) sitting up straight (c) relaxed open hands (d) shaking your leg
26. 26.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
27. 27.👍 Why is “Good job” alone not very useful feedback? (a) it is too long (b) it is not specific (c) it is rude (d) it is too detailed
28. 28.🎩 Formal or informal tone for a phone call to a hospital reception? (a) formal (b) informal
29. 29.❓ Is this a clear or a vague question? “How many pages should the project report be?” (a) a vague question (b) a clear question
30. 30.👂 What does this reply show? “Yeah, yeah, I know all that already.” (a) shows you drifted off (b) shows you listened
31. 31.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) no subject line (d) no name at the end
32. 32.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
33. 33.🔁 “Paraphrasing” in a conversation means… (a) shouting it back (b) ignoring it (c) copying it exactly (d) saying it in your words
34. 34.🎩 Which is the formal way to say “Thanks a ton!”? (a) “Ta!” (b) “Thx!” (c) “Tysm!!” (d) “Thank you very much.”
35. 35.👂 Good or poor listening: leaning in slightly? (a) poor listening (b) good listening
36. 36.🗨️ Helpful or unhelpful when giving feedback: talking about the work? (a) an unhelpful habit (b) a helpful habit
37. 37.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) naming the attachment (d) short paragraphs
38. 38.🤝 A friend is telling you about a problem. What should you NOT do? (a) nod and listen (b) interrupt with advice (c) let them finish (d) ask how they feel
39. 39.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
40. 40.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name

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