Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.🔒 You only need to confirm a date. Which kind of question is quickest? (a) a closed question (b) a long story (c) a riddle (d) an open question
- 2.🔍 Which is the odd one out? (a) tapping on the desk (b) asking a follow-up (c) yawning loudly (d) interrupting midway
- 3.❓ Is this a clear or a vague question? “Anything I should know, maybe?” (a) a vague question (b) a clear question
- 4.Which of these is a polite phone habit? (a) calling very late (b) eating while talking (c) asking “Is now okay?” (d) a noisy background
- 5.🧍 What does this signal usually show: eyes on the speaker? (a) shows nervousness (b) shows confidence (c) shows boredom (d) shows interest
- 6.🔍 Which is the odd one out? (a) sitting up straight (b) a calm, steady voice (c) checking the clock (d) a firm, short handshake
- 7.🙋 Which is the most polite way to begin a question to a teacher? (a) “Tell me now…” (b) “Excuse me, ma’am, …” (c) “Oi, listen…” (d) “Hey, you!”
- 8.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
- 9.❓ Is this an open or a closed question? “What would you change about the event?” (a) an open question (b) a closed question
- 10.True or false: “Is the last date for the form 15 June or 20 June?” is a vague question. (a) False (b) True
- 11.❓ Is this a clear or a vague question? “Where should I hand in the signed consent slip?” (a) a vague question (b) a clear question
- 12.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 13.True or false: “saying your name” is a rude phone habit. (a) False (b) True
- 14.True or false: a phone call to a hospital reception needs a formal tone. (a) False (b) True
- 15.🤝 What is a good handshake like? (a) crushing hard (b) with a wet hand (c) limp and long (d) firm and brief
- 16.❓ Is this an open or a closed question? “Is the bus late today?” (a) an open question (b) a closed question
- 17.Which of these is a sign of good listening? (a) changing the topic (b) interrupting midway (c) finishing their sentence (d) phone put away
- 18.📞 Polite or rude on the phone: eating while talking? (a) a polite phone habit (b) a rude phone habit
- 19.🗨️ Is this constructive or unhelpful feedback? “I liked your idea. Maybe we can test it on a small group first.” (a) constructive feedback (b) unhelpful feedback
- 20.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) guess and start (b) ask a friend next week (c) say nothing (d) repeat the key points
- 21.🗨️ Is this a good or a poor way to take feedback? “That makes sense. I did rush the ending.” (a) a good response (b) a poor response
- 22.👍 Why is “Good job” alone not very useful feedback? (a) it is rude (b) it is too detailed (c) it is too long (d) it is not specific
- 23.💬 Is this a formal or an informal line? “Hey, what’s up?” (a) a formal line (b) an informal line
- 24.True or false: “slumping in the chair” usually shows nervousness. (a) False (b) True
- 25.☝️ How many questions should you pack into one sentence? (a) five (b) as many as fit (c) three (d) one
- 26.Which of these usually shows confidence? (a) a firm, short handshake (b) a shaky, quiet voice (c) yawning (d) nodding at key points
- 27.✋ Where should your hands be while sitting in an interview? (a) behind your head (b) resting in your lap (c) fiddling with a pen (d) in your pockets
- 28.📞 In a polite phone call, which comes first: say why you are calling or thank and say goodbye? (a) say why you are calling (b) thank and say goodbye
- 29.🔍 Which is the odd one out? (a) calling at a fair time (b) eating while talking (c) not saying who you are (d) calling very late
- 30.💬 Is this a formal or an informal line? “Thank you for this opportunity.” (a) a formal line (b) an informal line
- 31.📞 In a polite phone call, which comes first: thank and say goodbye or note the answer? (a) thank and say goodbye (b) note the answer
- 32.True or false: chatting with classmates at lunch needs a formal tone. (a) False (b) True
- 33.Which of these usually shows nervousness? (a) checking the clock (b) touching your face a lot (c) relaxed open hands (d) a firm, short handshake
- 34.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 35.Which of these is a sign of poor listening? (a) waiting for a pause (b) yawning loudly (c) steady eye contact (d) summing up their point
- 36.True or false: “Gonna be late, sorry!” is an informal line. (a) False (b) True
- 37.Which of these is a rude phone habit? (a) noting key details (b) speaking clearly (c) shouting into the phone (d) saying your name
- 38.🔍 Which is the odd one out? (a) a firm, short handshake (b) a shaky, quiet voice (c) shaking your leg (d) biting your nails
- 39.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 40.True or false: “Wait, who are we talking about again?” shows that you listened. (a) True (b) False
Answer key
- a closed question
- asking a follow-up
- a vague question
- asking “Is now okay?”
- shows interest
- checking the clock
- “Excuse me, ma’am, …”
- that a file is attached
- an open question
- False
- a clear question
- a good email habit
- False
- True
- firm and brief
- a closed question
- phone put away
- a rude phone habit
- constructive feedback
- repeat the key points
- a good response
- it is not specific
- an informal line
- False
- one
- a firm, short handshake
- resting in your lap
- say why you are calling
- calling at a fair time
- a formal line
- note the answer
- False
- touching your face a lot
- the greeting
- yawning loudly
- True
- shouting into the phone
- a firm, short handshake
- the main message
- False
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students