Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.Which of these is a rude phone habit? (a) not saying who you are (b) greeting first (c) saying your name (d) saying thank you
- 2.Which of these is a poor email habit? (a) no subject line (b) short paragraphs (c) a clear subject line (d) replying within a day
- 3.👂 What does this reply show? “Yeah, yeah, I know all that already.” (a) shows you listened (b) shows you drifted off
- 4.🎩 Which is the formal way to say “gonna”? (a) kinda (b) going to (c) wanna (d) gotta
- 5.🧍 What does this signal usually show: a small, warm smile? (a) shows nervousness (b) shows interest (c) shows boredom (d) shows confidence
- 6.True or false: “nodding at key points” usually shows confidence. (a) False (b) True
- 7.True or false: “taking short notes” is a sign of good listening. (a) True (b) False
- 8.True or false: “Anyone could do better than that.” is unhelpful feedback. (a) False (b) True
- 9.🔍 Which is the odd one out? (a) a blank stare (b) yawning (c) biting your nails (d) slumping in the chair
- 10.🔍 Which is the odd one out? (a) starting with a positive (b) being specific (c) being kind and honest (d) comparing with others
- 11.🔍 Which is the odd one out? (a) a calm, steady voice (b) yawning (c) relaxed open hands (d) sitting up straight
- 12.True or false: “Why did you choose this subject?” is a closed question. (a) True (b) False
- 13.🧍 What does this signal usually show: biting your nails? (a) shows boredom (b) shows confidence (c) shows interest (d) shows nervousness
- 14.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows boredom (b) shows interest (c) shows confidence (d) shows nervousness
- 15.🗨️ Is this constructive or unhelpful feedback? “That was bad.” (a) constructive feedback (b) unhelpful feedback
- 16.True or false: “Is the canteen open today?” is an open question. (a) True (b) False
- 17.True or false: “Did your team win?” is an open question. (a) False (b) True
- 18.❓ Is this a clear or a vague question? “What do I do?” (a) a vague question (b) a clear question
- 19.🪑 Your words say “I am excited”, but you are slouching. What will people believe more? (a) neither of them (b) your body language (c) only your words (d) the furniture
- 20.📞 In a polite phone call, which comes first: ask your question or say why you are calling? (a) ask your question (b) say why you are calling
- 21.🔍 Which is the odd one out? (a) shouting it in public (b) talking about the work (c) being kind and honest (d) speaking privately
- 22.Which of these is a sign of poor listening? (a) taking short notes (b) waiting for a pause (c) checking your phone (d) asking a follow-up
- 23.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) a formal line (b) an informal line
- 24.💬 Is this a formal or an informal line? “I am writing to apply for the role.” (a) a formal line (b) an informal line
- 25.🎯 Feedback should be about… (a) their family (b) the work, not the person (c) the person’s looks (d) old mistakes
- 26.🎩 Formal or informal tone for talking to your new supervisor on day one? (a) formal (b) informal
- 27.🗨️ Is this constructive or unhelpful feedback? “The poster looks neat; a bigger title would help people at the back.” (a) unhelpful feedback (b) constructive feedback
- 28.🎯 Before asking a question in class, what helps most? (a) ask during a test (b) ask five at once (c) know what you need (d) speak very fast
- 29.👂 What does this reply show? “Wait, who are we talking about again?” (a) shows you listened (b) shows you drifted off
- 30.True or false: “a firm, short handshake” usually shows boredom. (a) False (b) True
- 31.True or false: “Hey, what’s up?” is an informal line. (a) False (b) True
- 32.🎩 Formal or informal tone for texting your cousin about a movie? (a) informal (b) formal
- 33.👂 Good or poor listening: checking your phone? (a) good listening (b) poor listening
- 34.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 35.📞 Polite or rude on the phone: not saying who you are? (a) a polite phone habit (b) a rude phone habit
- 36.🗨️ Is this a good or a poor way to take feedback? “Could you show me an example of what you mean?” (a) a good response (b) a poor response
- 37.Which of these is an unhelpful feedback habit? (a) giving one clear tip (b) starting with a positive (c) bringing up old errors (d) talking about the work
- 38.👂 Good or poor listening: nodding now and then? (a) poor listening (b) good listening
- 39.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) text-message spelling (d) ALL CAPITAL LETTERS
- 40.True or false: “Cool, catch you later!” is an informal line. (a) True (b) False
Answer key
- not saying who you are
- no subject line
- shows you drifted off
- going to
- shows interest
- False
- True
- True
- biting your nails
- comparing with others
- yawning
- False
- shows nervousness
- shows nervousness
- unhelpful feedback
- False
- False
- a vague question
- your body language
- say why you are calling
- shouting it in public
- checking your phone
- an informal line
- a formal line
- the work, not the person
- formal
- constructive feedback
- know what you need
- shows you drifted off
- False
- True
- informal
- poor listening
- the sign-off
- a rude phone habit
- a good response
- bringing up old errors
- good listening
- short paragraphs
- True
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students