← Part 1 test: communication skills lesson New set →

Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 94 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a rude phone habit? (a) not saying who you are (b) greeting first (c) saying your name (d) saying thank you
  2. 2.Which of these is a poor email habit? (a) no subject line (b) short paragraphs (c) a clear subject line (d) replying within a day
  3. 3.👂 What does this reply show? “Yeah, yeah, I know all that already.” (a) shows you listened (b) shows you drifted off
  4. 4.🎩 Which is the formal way to say “gonna”? (a) kinda (b) going to (c) wanna (d) gotta
  5. 5.🧍 What does this signal usually show: a small, warm smile? (a) shows nervousness (b) shows interest (c) shows boredom (d) shows confidence
  6. 6.True or false: “nodding at key points” usually shows confidence. (a) False (b) True
  7. 7.True or false: “taking short notes” is a sign of good listening. (a) True (b) False
  8. 8.True or false: “Anyone could do better than that.” is unhelpful feedback. (a) False (b) True
  9. 9.🔍 Which is the odd one out? (a) a blank stare (b) yawning (c) biting your nails (d) slumping in the chair
  10. 10.🔍 Which is the odd one out? (a) starting with a positive (b) being specific (c) being kind and honest (d) comparing with others
  11. 11.🔍 Which is the odd one out? (a) a calm, steady voice (b) yawning (c) relaxed open hands (d) sitting up straight
  12. 12.True or false: “Why did you choose this subject?” is a closed question. (a) True (b) False
  13. 13.🧍 What does this signal usually show: biting your nails? (a) shows boredom (b) shows confidence (c) shows interest (d) shows nervousness
  14. 14.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows boredom (b) shows interest (c) shows confidence (d) shows nervousness
  15. 15.🗨️ Is this constructive or unhelpful feedback? “That was bad.” (a) constructive feedback (b) unhelpful feedback
  16. 16.True or false: “Is the canteen open today?” is an open question. (a) True (b) False
  17. 17.True or false: “Did your team win?” is an open question. (a) False (b) True
  18. 18.❓ Is this a clear or a vague question? “What do I do?” (a) a vague question (b) a clear question
  19. 19.🪑 Your words say “I am excited”, but you are slouching. What will people believe more? (a) neither of them (b) your body language (c) only your words (d) the furniture
  20. 20.📞 In a polite phone call, which comes first: ask your question or say why you are calling? (a) ask your question (b) say why you are calling
  21. 21.🔍 Which is the odd one out? (a) shouting it in public (b) talking about the work (c) being kind and honest (d) speaking privately
  22. 22.Which of these is a sign of poor listening? (a) taking short notes (b) waiting for a pause (c) checking your phone (d) asking a follow-up
  23. 23.💬 Is this a formal or an informal line? “Send me the deets pls.” (a) a formal line (b) an informal line
  24. 24.💬 Is this a formal or an informal line? “I am writing to apply for the role.” (a) a formal line (b) an informal line
  25. 25.🎯 Feedback should be about… (a) their family (b) the work, not the person (c) the person’s looks (d) old mistakes
  26. 26.🎩 Formal or informal tone for talking to your new supervisor on day one? (a) formal (b) informal
  27. 27.🗨️ Is this constructive or unhelpful feedback? “The poster looks neat; a bigger title would help people at the back.” (a) unhelpful feedback (b) constructive feedback
  28. 28.🎯 Before asking a question in class, what helps most? (a) ask during a test (b) ask five at once (c) know what you need (d) speak very fast
  29. 29.👂 What does this reply show? “Wait, who are we talking about again?” (a) shows you listened (b) shows you drifted off
  30. 30.True or false: “a firm, short handshake” usually shows boredom. (a) False (b) True
  31. 31.True or false: “Hey, what’s up?” is an informal line. (a) False (b) True
  32. 32.🎩 Formal or informal tone for texting your cousin about a movie? (a) informal (b) formal
  33. 33.👂 Good or poor listening: checking your phone? (a) good listening (b) poor listening
  34. 34.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  35. 35.📞 Polite or rude on the phone: not saying who you are? (a) a polite phone habit (b) a rude phone habit
  36. 36.🗨️ Is this a good or a poor way to take feedback? “Could you show me an example of what you mean?” (a) a good response (b) a poor response
  37. 37.Which of these is an unhelpful feedback habit? (a) giving one clear tip (b) starting with a positive (c) bringing up old errors (d) talking about the work
  38. 38.👂 Good or poor listening: nodding now and then? (a) poor listening (b) good listening
  39. 39.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) text-message spelling (d) ALL CAPITAL LETTERS
  40. 40.True or false: “Cool, catch you later!” is an informal line. (a) True (b) False

Answer key

  1. not saying who you are
  2. no subject line
  3. shows you drifted off
  4. going to
  5. shows interest
  6. False
  7. True
  8. True
  9. biting your nails
  10. comparing with others
  11. yawning
  12. False
  13. shows nervousness
  14. shows nervousness
  15. unhelpful feedback
  16. False
  17. False
  18. a vague question
  19. your body language
  20. say why you are calling
  21. shouting it in public
  22. checking your phone
  23. an informal line
  24. a formal line
  25. the work, not the person
  26. formal
  27. constructive feedback
  28. know what you need
  29. shows you drifted off
  30. False
  31. True
  32. informal
  33. poor listening
  34. the sign-off
  35. a rude phone habit
  36. a good response
  37. bringing up old errors
  38. good listening
  39. short paragraphs
  40. True

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